Inspection Guides / Reading a report
How to Read a Health Inspection Report
A health inspection report can look like a wall of codes and jargon. Here is what each part actually means, so you can tell a minor paperwork slip from a serious food-safety problem.
What an inspection report is
A health inspection report is the official record of a single visit by a public health inspector to a food premise. The inspector checks the kitchen, storage, equipment, and staff practices against the food-safety rules that apply in that area, then writes down anything that doesn't meet the standard. Each report is tied to one facility and one date, so a restaurant with a long history will have many reports over the years.
What a report is not is a star rating or a review of the food. It says nothing about taste, service, or price — only whether, on that day, the premise met the health rules.
The facility details
Every report starts with the basics: the legal or operating name of the business, its address, and often the type of premise — a full-service restaurant, a takeout, a grocery store, a food truck, a school cafeteria, and so on. On this site you will also see the health authority responsible for that area. These details matter because the same address can change hands; an old report may belong to a business that has since closed or been taken over.
Types of inspection
Not every visit is the same. A routine inspection is the scheduled check most premises get one or more times a year, based on how risky the food handling is. A follow-up or re-inspection happens after problems were found, to confirm they were fixed. A complaint inspection is triggered by a report from the public — for example, someone who got sick. You may also see licensing or opening inspections for new businesses.
Knowing the type helps you read the result: a follow-up that lists no infractions usually means an earlier problem has been resolved.
Infractions and observations
The heart of the report is the list of infractions — the specific rules that were broken. Most authorities pair each infraction with an observation: a short note describing what the inspector actually saw, such as a cooler running too warm or a hand sink without soap. The observation is the most useful part for a reader, because it turns a rule number into something concrete.
A report with zero infractions means the premise met every standard checked that day. A report with several infractions is not automatically alarming — it depends entirely on which rules, which is what the next section covers.
Critical vs. minor violations
Most systems sort violations by how directly they can cause illness. Critical (sometimes called high-risk or priority) violations are the ones that can make people sick right away — unsafe food temperatures, poor hand hygiene, cross-contamination, or pest activity. Minor (or non-critical) violations are important for overall standards but are less likely to cause immediate harm, such as a worn floor tile or a missing label.
When you scan a report, weigh the critical items far more heavily than the count of total infractions. Five minor notes can matter less than one uncorrected critical one.
Corrective actions and re-inspection
A good report shows not just what was wrong but what happened next. Many infractions are corrected on the spot — the inspector notes that the operator fixed it during the visit. Others require a corrective action within a set time, followed by a re-inspection. Some authorities record the outcome status right on the item, showing whether it was corrected during the inspection, corrected later, or still outstanding. Reading these follow-up notes tells you whether a past problem is a lingering pattern or a one-time slip that was promptly handled.
What to focus on
When you open a report, look at three things in order: the date (is it recent?), the critical violations (were any found, and were they corrected?), and the pattern across multiple reports (do the same problems keep coming back?). A single old report tells you little; a run of clean inspections, or a quickly-corrected problem, tells you a lot.
To see how the colour-coded placard or score on the door fits in, read our guide on <2>inspection placards and scores</2> — and remember the official health authority's own record is always the final word.
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