Banff Gondola - Castle Mountain Coffee Co.
100 Mountain Avenue Banff AB T1L 1B2 · Food - General
Inspection summary
Banff Gondola - Castle Mountain Coffee Co. has been inspected 3 times by Alberta Health Services (Environmental Public Health) since August 6, 2024. The most recent inspection, on April 28, 2025, recorded 2 infractions.
None of the 3 inspections on record were free of infractions. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Chemicals and toxic substances and Cleaning and sanitizing.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded 2 times across 2 separate inspections, most recently on April 28, 2025. For example:
Are chemicals stored and handled in a safe manner?
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 2 times on August 6, 2024. For example:
Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 2 times across 2 separate inspections, most recently on April 28, 2025. For example:
Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded once on March 17, 2025. For example:
Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
3 inspections
- Risk Management Inspection
2 infractions
- 09. Are chemicals stored and handled in a safe manner?
- Sanitizer bottles had labels but were filled with incorrect chemical - corrected at time of inspection.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- Large crack in display cooler glass. Repair glass to avoid any glass chips getting in food and ensure door is easily cleanable.**Maintenance request in place, recommend sealing crack (ie. silicone) to prevent any physical contamination of food and to facilitate cleaning.
- 09. Are chemicals stored and handled in a safe manner?
- Monitoring Inspection
3 infractions
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- Cup noted in ice in refrigerator used for scooping. Provide proper ice scoop to avoid hand contamination of ice.
- 09. Are chemicals stored and handled in a safe manner?
- Sanitizer in spray bottle not properly labeled. Ensure all chemical spray bottles labeled and active ingredient tested with strips as needed.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- Large crack in display cooler glass. Repair glass to avoid any glass chips getting in food and ensure door is easily cleanable.
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- Monitoring Inspection
2 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Surface sanitizer not available (ensure steamer nozzles, specialty coffee utensils, and any other food contact surfaces are regularly cleaned and sanitized). If reusing utensils, keep in clean sanitizer solution between uses.
- 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
- Dishwasher not reaching sanitizing temperature and has no active sanitizer concentration - ensure high temperature dishwasher is working as designed.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?