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Best Western Cold Lake Inn - Swimming Pool

4815 52 Street Cold Lake AB · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Cold Lake Inn - Swimming Pool has been inspected 11 times by Alberta Health Services (Environmental Public Health) since November 17, 2023. The most recent inspection, on June 5, 2026, recorded 2 infractions.

None of the 11 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 11 separate inspections, most recently on June 5, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 4 times across 4 separate inspections, most recently on February 4, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Outstanding violation from last inspectionThe flow rate was 55.7 gpm. Based on the previously calculated basin volume of approximately 13,594.5 gallons, this yields a turnover time of approximately 4.1 hours. Please increase the flow rate to at least 56.6 gpm to achieve a turnover rate of 4 hours or less. A qualified pool technician should assess the circulation system and determine the appropriate corrective action.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Outstanding violationPlease provide this office with a complete anti-entrapment compliance plan for the swimming pool basin. The plan must include current supporting information for the suction outlet covers and/or anti-entrapment system, including manufacturer, make and model, flow rating/certification information, installation date, manufacturer-stated lifespan/expiry information, supporting information showing how the maximum flow rate was determined, and confirmation that the system is installed and maintained according to manufacturer specifications.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Contacted operator to notify of failed bacteriological water test results: HPC @ 270 cfu/mLThe results are indicating HPC levels above the threshold. High HPC levels are indicative of failed disinfection and/or treatment.It is recommended for the operator to increase chlorine levels to 10 ppm and maintain pH at or near 7.2. Run the water through the circulation system for at least one turnover. Balance the water, resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Outstanding violation from last inspectionThe pool turnover rate was calculated at ≈4.8 hours based on a volume of 61,600 L and a flow rate of 56 gpm. While the flow rate has improved from 47.2 gpm noted at the last inspection, the turnover rate still exceeds the regulatory requirement of 4 hours or less.Adequate turnover is critical to maintain water clarity, ensure consistent disinfection, and reduce the risk of waterborne illness in hotel settings with high bather loads. Further adjustment is required to achieve compliance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Outstanding violationPlease provide this office with a copy of the anti-entrapment compliance plan for this basin. This documentation has been requested repeatedly since 2023 and remains outstanding.Failure to provide this plan leaves the facility at risk of operating without confirmation that the basin meets minimum safety standards designed to prevent suction entrapment. Entrapment incidents can result in severe injury or drowning within seconds, and operators who continue to delay submission assume significant legal liability in the event of an incident. The absence of compliance documentation makes it extremely difficult to demonstrate that reasonable steps were taken to protect bathers.
  3. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Outstanding violation from last inspectionThe pool turnover rate was calculated at ≈4.8 hours based on a volume of 61,600 L and a flow rate of 56 gpm. While the flow rate has improved from 47.2 gpm noted at the last inspection, the turnover rate still exceeds the regulatory requirement of 4 hours or less.Adequate turnover is critical to maintain water clarity, ensure consistent disinfection, and reduce the risk of waterborne illness in hotel settings with high bather loads. Further adjustment is required to achieve compliance.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Outstanding violationPlease provide this office with a copy of the anti-entrapment compliance plan for this basin. This documentation has been requested repeatedly since 2023 and remains outstanding.Failure to provide this plan leaves the facility at risk of operating without confirmation that the basin meets minimum safety standards designed to prevent suction entrapment. Entrapment incidents can result in severe injury or drowning within seconds, and operators who continue to delay submission assume significant legal liability in the event of an incident. The absence of compliance documentation makes it extremely difficult to demonstrate that reasonable steps were taken to protect bathers.
  4. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Volume: 61,600 LFilter Rate: 47.2 gpm = 10,714.2 L/hTurnover Rate: ≈5.75 hoursTurnover rate exceeds the allowable limit of 4 hours. Flow rate adjustment is required to meet the turnover rate of 4 hours or less.Adequate turnover of the pool basin is essential to maintaining water clarity and ensuring consistent disinfection. A proper turnover rate ensures that contaminants such as sweat, urine, and pathogens introduced by bathers are regularly removed and treated.In hotel settings, where a high number of transient users may access the pool throughout the day, consistent circulation is especially important to reduce the risk of waterborne illness and maintain safe swimming conditions for all guests.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment compliance plan for this basin.This documentation has been requested on multiple occasions since 2023 and remains outstanding. This information is required to confirm that the facility meets safety standards related to suction entrapment prevention.The “Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools” form is attached to this inspection report to assist you in fulfilling this requirement.
  5. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The following water chemistry readings were obtained using the Pool Lab 2.0 Test Kit:Total Alkalinity -77 ppm - acceptable.Combined chlorine - 1.55 ppm. This is indicative of chloramines in the water, which can cause unpleasant odors, eye irritation, and may reduce the effectiveness of chlorine as a disinfectant. Shocking the pool with a high dose of chlorine (superchlorination) is the most effective way to break down combined chlorine. The shock treatment will break apart the chloramines and restore proper chlorine balance.After shocking, allow the chlorine level to return to the safe range of 1-3 ppm.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  6. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The following water chemistry readings were obtained using the Pool Lab 2.0 Test Kit:Total Alkalinity -77 ppm - acceptable.Combined chlorine - 1.55 ppm. This is indicative of chloramines in the water, which can cause unpleasant odors, eye irritation, and may reduce the effectiveness of chlorine as a disinfectant. Shocking the pool with a high dose of chlorine (superchlorination) is the most effective way to break down combined chlorine. The shock treatment will break apart the chloramines and restore proper chlorine balance.After shocking, allow the chlorine level to return to the safe range of 1-3 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate of 47.7 gpm, yields a turnover time of 4.75 hours.Please increase the flow rate to have a turnover rate of 4 hours or less.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  7. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Contacted operator to notify of failed bacteriological water test results: HPC 48 Hrs at 35C 6000 CFU/mLThe results are indicating HPC levels above the threshold. High HPC levels are indicative of failed disinfection and/or treatment.It is recommended for the operator to increase chlorine levels to 10 ppm and maintain pH at or near 7.2. Run the water through the circulation system for at least one turnover. Balance the water, resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The following water chemistry readings were obtained using the Pool Lab 2.0 Test Kit:Total Alkalinity -77 ppm - acceptable.Combined chlorine - 1.55 ppm. This is indicative of chloramines in the water, which can cause unpleasant odors, eye irritation, and may reduce the effectiveness of chlorine as a disinfectant. Shocking the pool with a high dose of chlorine (superchlorination) is the most effective way to break down combined chlorine. The shock treatment will break apart the chloramines and restore proper chlorine balance.After shocking, allow the chlorine level to return to the safe range of 1-3 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate of 47.7 gpm, yields a turnover time of 4.75 hours.Please increase the flow rate to have a turnover rate of 4 hours or less.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  8. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The following water chemistry readings were obtained using the Pool Lab 2.0 Test Kit:Total Alkalinity -77 ppm - acceptable.Combined chlorine - 1.55 ppm. This is indicative of chloramines in the water, which can cause unpleasant odors, eye irritation, and may reduce the effectiveness of chlorine as a disinfectant. Shocking the pool with a high dose of chlorine (superchlorination) is the most effective way to break down combined chlorine. The shock treatment will break apart the chloramines and restore proper chlorine balance.After shocking, allow the chlorine level to return to the safe range of 1-3 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate of 47.7 gpm, yields a turnover time of 4.75 hours.Please increase the flow rate to have a turnover rate of 4 hours or less.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  9. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeroginosa were isolated in weekly water sample.Increase Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2.Run the water through the circulation system for at least one turnover. Balance the water, resample.Pool must be closed until the above is completed.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  10. Monitoring Inspection

    1 infraction

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
  11. Risk Management Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Operator was unable to articulate what the turnover rate for the pool is. Please provide the pool volume so that the turnover rate can be calculated.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Please provide this office with a copy of the anti-entrapment plans for this basin. Information to Complete Anti-Entrapment Compliance Plan for Public Swimming Pools is attached to this inspection report.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The pool operator is not certified. Please ensure this individual completes an approved pool operator course and becomes certified.

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