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Big Chicken Town

130 - 15280 101st Ave, Surrey · Restaurant

Official record from Fraser Health →

Inspection summary

Big Chicken Town has been inspected 21 times by Fraser Health Authority since December 20, 2012. The most recent inspection, on August 28, 2026, found no infractions.

12 of 21 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 5 separate inspections, most recently on February 20, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on August 16, 2024. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on February 5, 2024. For example: 304 - Premises not free of pests [s. 26(a)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on February 6, 2023. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Chemicals and toxic substancesHigher risk

    Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.

    Recorded once on January 28, 2022. For example: 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

21 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Green onion dicer was found to have dried debris on the blades.
      • Corrective Action(s): Ensure dicer is properly disassembled and cleaned and sanitized after each use to prevent potential contamination of foods.
      • Violation Score: 5
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Follow-Up Inspection

    0 infractions

  6. Follow-Up Inspection

    0 infractions

  7. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Prep cooler was at 10C.
      • Corrective Action(s): Cold potentially hazardous foods must be maintained at/or below 4C to prevent the growth of pathogens and/or the formation of toxins. Kimchi and mustard was relocated - remaining foods were not potentially hazardous foods.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Prep cooler was at 10C.
      • Corrective Action(s): Service or adjust cooler and ensure it can maintain 4C or less on a consistent basis.
      • Violation Score: 3
  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings were observed by the cooler and freezer in the customer area. Did not observe pests in the kitchen area.
      • Corrective Action(s): Clean and sanitize areas affected by rodent droppings and monitor for pest activity. Contact pest control services if more droppings are observed.
      • Violation Score: 3
  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Bleach spray bottle had no detectable chlorine sanitizer. Spray bottle was foamy - soap may have been added to the container.
      • Corrective Action(s): Bleach must be maintained between 100ppm to 200ppm to allow for proper sanitizing of food contact surfaces. Do not add soap to the bleach - soap may neutralize the bleach. Bleach bottle was emptied and prepared at 200ppm at the time of inspection.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Scoop was stored inside ingredient container, with the handle in contact with the ingredients.
      • Corrective Action(s): Ensure scoops are stored in a sanitary manner to prevent potential contamination of foods. Scoop was moved at the time of inspection.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Minor evidence of rodent droppings observed in the kitchen. Facility is currently serviced by a professional pest control operator.
      • Corrective Action(s): Clean and sanitize areas affected by rodent droppings and monitor for continued pest activity. Contact your pest control operator as needed. To prevent pest infestation, ensure the following are carried out: seal potential entry points, maintain facility in a clean and sanitary condition, remove organic waste/garbage from the facility on a regular basis, remove standing water, store foods off the ground and in pest resistant containers.
      • Violation Score: 3
  11. Follow-Up Inspection

    0 infractions

  12. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Appetizer/sauce prep cooler was at 11C (cooler is used to store low potentially hazardous foods).
      • Corrective Action(s): Cold potentially hazardous foods must be stored at or below 4C to prevent the potential growth of pathogens and or the formation of toxins. Food items were moved to a cooler at 4C.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1) Rice scoop was stored inside the rice container.
      • 2) Ice machine had some biofilm growth of the ice machine attachment.
      • Corrective Action(s): 1) Ensure scoops are stored in a sanitary manner to prevent potential contamination of ingredients. Scoop was relocated at the time of inspection.
      • 2) Clean and sanitize ice machine and ensure ice machine is cleaned and sanitized on a regular basis to prevent potential contamination of ice.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Appetizer prep cooler was at 11C.
      • Corrective Action(s): Service or adjust the cooler and ensure it can maintain 4C or less on a consistent basis.
      • Violation Score: 3
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Bleach spray bottle was unlabelled.
      • Corrective Action(s): Ensure all chemicals are properly labelled to identify their contents to prevent accidental mixing and/or misuse of chemicals. Containers will need to be relabelled as needed (fade or wear off).
      • Violation Score: 3
  13. Routine Inspection

    1 infraction

    • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Sanitizer spray bottles were unlabelled.
      • Corrective Action(s): Ensure all spray bottles are labelled to identify their contents to prevent accidental mixing and or misuse of chemicals. Containers will need to be relabelled as needed.
      • Violation Score: 3
  14. Routine Inspection

    0 infractions

  15. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Back door was propped open at time of inspection.
      • Keep closed.
      • Corrective Action(s):
      • Violation Score: 3
  16. Routine Inspection

    0 infractions

  17. Follow-Up Inspection

    0 infractions

  18. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Raw chicken was stored above 4 degrees C for less than 2 hours according to the Operator. The cooler in which it was stored was initially observed at 42 degrees F based on the built thermometer at the beginning of the inspection however later went up which may be due to a defrost cycle. Operator stated that the cooler was at 39-40 degrees F when they had last checked it.
      • Corrective Action(s): Raw chicken was transferred into two lower shelving units of another cooler at or below 4 degrees C. Ensure all potentially hazardous food is stored at or below 4 degrees C (40 degrees F).
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 2-door cooler was above 4 degrees C (40 degrees F). Initially it was at approximately 6.5 degrees internally and then increased to about 10 degrees C internally.
      • Corrective Action(s): Do not store any potentially hazardous food inside this cooler until it is maintained at or below 4 degrees C (40 degrees F); Correct immediately. Repair/adjust/replace the cooler so that it can maintain a temperature at or below 4 degrees C; Correct within 2 days. Owner/Operator has contacted a technician to assess and re-service it tonight. A follow up inspection will be conducted on Monday July 13, 2018 at 4:30 PM.
      • Violation Score: 3
  19. Routine Inspection

    0 infractions

  20. Routine Inspection

    1 infraction

    • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Newspaper was being used to line a surface on a prep. table that had empty bowls on it and the area between the deep fryers.
      • Corrective Action(s): Operator removed the newspaper and rewashed the bowls through the dishwasher upon verbal direction by the E.H.O. Do not use newspaper (or cardboard or garbage bags) to line surfaces as it is not made of durable and washable materials. Only use washable, durable, impervious to moisture, smooth, and nontoxic materials to line food contact surfaces/utensils.
      • Violation Score: 3
  21. Follow-Up Inspection

    0 infractions

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