Burnaby Hospital Food Court (Cafeteria)

3935 Kincaid St, Burnaby · Restaurant

8 inspections

1. Routine InspectionJun 29, 2026

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Cold potentially hazardous food items stored in cold wells at
     • temperatures greater than 4 degrees Celsius. Temperatures of cut vegetables found to be at internal temperatures of 15
     • degrees Celsius. Insert of cut vegetables found inside second insert hovering above the cold well therefore direct contact
     • of the insert with the cold food well was prevented.
     • Corrective Action(s): As cold wells do not have air blowing onto inserts the inserts must be in direct contact with cold well. Ensure staff are not placing inserts of food into containers whic prevent inserts from making contact with cold
     • wells directly.
     • Adjust temperatures and monitor area until such time as temperatues are maintained.
     • Violation Score: 5
     • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation: Observed and reported at previous Consultation Inspection - Hand sink lacking in coffee preparation
     • area.
     • EHO observed a hand sanitizer bottle at cash. Currently staff have cash area and no hand sink to wash hands in front
     • area. Staff would have to handle cash then proceed to back to wash hands. As there is a hand sanitizer bottle in front next
     • to cash it seems more likely staff are using hand sanitizer as a replacement for proper hand washing between handling
     • cash and making beverages.
     • .
     • Observed and reported at previous Consultation Inspection - Multiple soap dispensing units at hand sinks found to be'inappropriate type of liquid hand soap dispensing unit. Unit blocks sink and is not sanitary.
     • Corrective Action(s): Available options:
     • 1) Preferred option: Highly recommended to install addditional hand sink at front area.
     • 2) Option 2: Extra faucet at front area to acomodate hand washing in the existing two compartment sink
     • 3) At a minimum liquid soap dispensing unit and paper towels to be installed in this area.
     • 4) Remove hand sanitizer solution at cash.
     • .
     • Remove remaining inappropriate liquid soap dispensing units at hand sinks as they obstruct hand sinks
     • Repair hand sink at sandwich preparation area
     • .
     • Violation Score: 15
   • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
     • Observation: Observed and Reported at previous Consultation inspection - Various areas of kitchen and ood
     • preparation areas are missing suitable materials to cover walls and protect from water absorption. This includes coffee
     • area both front and back, some areas in back kitchen and main wall in cafeteria service area.
     • .
     • Observed and Reported at previous Consultation inspection - Walls unpainted in coffee area. Drywall dust remains on
     • walls.
     • .
     • Drywalls dust observed on wall in coffee area at two compartment prep sink.
     • .
     • Observed and Reported at previous Consultation inspection - Paper towel dispensing unit has been hung above meat
     • slicer. Unit was not placed at this location during plan approval. Currently while staff are washing hands wet hands will
     • drip over unit.
     • Corrective Action(s): Ensure any walls in food preparation areas that need to be protected from water or food are
     • covered in appropriate materials such as stainless steel, wall board, tile, etc. Walls are to be finished such that they are not
     • absorbent.
     • .
     • Relocate meat slicer unit or relocate paper towel unit. Paper towel dispensing unit must not be installed above food
     • production areas must be a reasonable distance from hand sink unit. Preferably above hand sink where approval was
     • granted during floorplan approval.
     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Observed and reported at previous Consultation Inspection - Sink plug on right hand side of two
     • compartment sink in coffee area has been installed upside down. Drain does not close.
     • .
     • Drawers are malfunctioning. Many drawers can not be opened.
     • .
     • Ice machine in coffee area is broken
     • .
     • Corrective Action(s): Make above corrections
     • Violation Score: 9
2. Routine InspectionJan 28, 2026

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Various potentially hazardous food items found to be at temperatures of greater than 4 degrees Celsius.
     • Cooler is currently malfunctioning and found to be at ambient air temperatures of 17 degrees Celsius
     • Food items such as eggs, sausage, sauces, aioli, etc. found to be at temperatures of 12 -13 degrees Celsius. Food items had been in cooler for approximately 3 hours.
     • CORRECTED DURING INSPECTION - Items discarded.
     • .
     • Corrective Action(s): Cooler needs to be serviced.
     • Do not use cooler until such time as temperatures are maintained at or below 4 degrees Celsius.
     • .
     • Violation Score: 5
     • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): On two separate occasions staff were observed to wash dishes in hand sink.
     • One staff washed frying pan in hand sink and other staff had rinsed coffee equipment and stacked inside dirty hand sink between uses.
     • CORRECTED DURING INSPECTION - on both occasions staff were instructed to use three compartment sink to properly wash rinse and sanitize dishes.
     • .
     • Corrective Action(s): Hand sinks are dirty and should not be used for ware washing.
     • Ensure staff are informed washing of equipment is to occur in back area.
     • Add instructions to front hand sinks to match instructions at back hand sinks (instructions at back hand sink clearly state that hand sinks are only for hand washing and not for washing dishes).
     • .
     • Violation Score: 5
   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Insert cooler unit in corner at ambient air temperatures greater than 4 degrees Celsius. Cooler temperatures measured to be at 17 degrees Celsius. .
     • .
     • Corrective Action(s): Work order was placed for cooler unit.
     • Ensure cooler unit is not used until such time until temperatures at or below 4 degrees Celsius are maintained.
     • .
     • Violation Score: 3
3. Routine InspectionJul 8, 2025

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Ice scoop was stored in metal container inside cardboard box on top of floor mats.
     • Not ideal location. Ice scoop could easily fall out and become contaminated by cardboard box. Floor mats are not a suitable alternative to counter or table. CORRECTED DURING INSPECTION
     • .
     • Corrective Action(s): Discuss with staff.
     • .
     • Violation Score: 9
4. Routine InspectionFeb 26, 2025

   1 infraction

   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Hot water handle on coffee station hand sink is not functional. Handle continues to spin without water coming out. Only cold water handle is currently working.
     • Maintenance has been notified and part has been ordered but finding it difficult to locate part. Maintenance has changed the mixing valve of the cold water such that hot and cold water are now mixed. Temperature coming out of cold water tap is now 38 degrees Celsius.
     • According to US food code temperature of cold water to achieve 38 degrees Celsius for fats to be removed from hands (2023 newer US food code states 29.44 degrees Celsius)
     • .
     • Corrective Action(s): Ensure item is followed up with maintenance. This area is very active and requires functional hand sinks. Both hot and cold water are to be fully operational at all times.
     • BC Food Premises Regulation requires both hot and cold running water at each hand sink.
     • ***Unit is to be repaired as soon as possible***
     • .
     • Violation Score: 15
5. Routine InspectionJul 10, 2024

   1 infraction

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): 1) In smoothie station cut fruit observed to be placed in metal inserts inside ceramic inserts. This creates an insulation that is a barrier to cold air reaching the fruit. CORRECTED DURING INSPECTION - Staff transferred fruit from metal inserts into ceramic inserts so that cold air could reach container directly.
     • 2) In sandwich cooler insert two inserts were placed above and on top of upper inserts instead of inside the unit where inserts hang. CORRECTED DURING INSPECTION - staff removed the two inserts and placed into adjacent cooler unit
     • 3) In hot holding macaroni and cheese station lettuce and cut vegetables stored incorrectly in ice bath. The insert was not fully submerged in the ice and ice did not have any liquid. CORRECTED DURING INSPECTION - Insert containing vegetables was placed inside a larger ice bath, with some liquid, that allowed for greater contact of cold with the insert.
     • .
     • Corrective Action(s): 1) Ensure food items are stored directly into inserts
     • 2) Ensure inserts are not stored hovering above insert hanging area to ensure cold air can reach food items
     • 3) Ensure ice baths are used properly. Ice baths are NOT recommended as they do not keep food cold. Discussed with Management. Food items are discarded after 2 hours and not placed back into cooler unit if any leftovers after lunch.
     • .
     • Violation Score: 5
6. Routine InspectionFeb 23, 2024

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Cold potentially hazardous food items stored in display cooler not maintained at temperatures of less than or equal to 4 degrees Celsius.
     • Temperatures of food items increased from lower portion of cooler unit to upper portion. Sandwiches temperature probed in middle of display cooler had an internal temperature of 9-10 degrees Celsius.
     • CORRECTED DURING INSPECTION - Items relocated to other cooler unit.
     • .
     • Corrective Action(s): Do not use display cooler to store potentially hazardous food items until such time as it is repaired or replaced with unit that maintains temperatures of less than or equal to 4 degrees Celsius.
     • .
     • Violation Score: 5
   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Display cooler is malfunctioning. Temperatures at bottom of cooler unit observed to be at 3 degrees Celsius. Ambient air temperatures increased per shelf from 3 to 25 degrees Celsius at top of cooler unit.
     • Cooler gasket/seal between doors appears to be missing and door does not easily close.
     • Internal temperatures of food items were checked and were at temperatures higher than 4 degrees Celsius.
     • .
     • Corrective Action(s): Make necessary repairs to cooler unit or replace cooler unit (Management stated new display cooler unit is on site but not in use)
     • Do not use display cooler unit to store any potentially hazardous food items until such time as temperatures of less than or equal to 4 degrees Celsius are maintained.
     • .
     • Violation Score: 9
7. Routine InspectionOct 16, 2023

   0 infractions

8. Routine InspectionJul 28, 2023

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Coffee stir spoons submerged in sanitizer solution. Unsuitable practice. Facility lacks ice machine. Ensure ice machine is installed. Standard practice for operations is to store spoons on ice and change frequently however manager explained facility still lacks ice machine. Ice machine needed for operation.
     • Corrective Action(s):
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Clean drawer of prep table - wider bread storage
     • Corrective Action(s):
     • Violation Score: 3