Chatime (Hastings St)

4569 Hastings St, Burnaby · Restaurant

20 inspections

1. Routine InspectionApr 8, 2026

   1 infraction

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION):
     • 1. Staff unable to demonstrate proper manual dishwashing procedure using a 2-compartment sink.
     • Staff indicated dishes would be only washed using bleach solution.
     • 2. QUATS container at the dispensing unit was empty at the time of inspection.
     • Corrective Action(s):
     • 1. Educated staff with proper manual dishwashing procedure.
     • - All food-contact equipment/dishes must be washed with detergent prior to sanitizing in bleach solution.
     • - Refer to the Fraser Health dishwashing placard posted on the wall for guidance when needed.
     • 2. Staff was unable to find an extra stock of QUATS at the facility.
     • - 100 ppm chlorine solution was made in the 2-compartment sink during the inspection.
     • Violation Score: 5
     • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation (CORRECTED DURING INSPECTION):
     • 1. Paper towel dispenser empty at the hand sink in the kitchen.
     • 2. Hand soap dispenser empty at the hand sink in the front service area.
     • Corrective Action(s):
     • 1&2. Staff restocked both items during the inspection.
     • Violation Score: 5
2. Routine InspectionOct 2, 2025

   1 infraction

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION):
     • 1. Surface sanitizer in 2x buckets and at a 2-compartment sink measured at 0 ppm QUATS. The QUATS supply container was empty at the time of inspection. No new stocks of QUATS containers were available on site.
     • 2. Staff noted that the facility only uses a 2-compartment sink to wash dishes in the morning shift and was unable to demonstrate correct manual dishwashing procedure.
     • Corrective Action(s):
     • 1. Staff replenished the buckets and the sink with 100 ppm chlorine (mix 1/2 capful of bleach to water filled up to 8qt labelled on the bucket).
     • - Ensure all staff on duty are aware of the alternative option of using bleach solution (100 ppm chlorine) as a surface sanitizer when QUATS supply is unavailable on site.
     • 2. Educated the staff on duty on proper method of washing dishes using a 2-compartment sink:
     • a) Wash dishes with warm soapy water and rinse in 1st sink
     • b) Sanitize the washed dishes by fully immersing them into appropriate concentration of surface sanitizer in 2nd sink (200 ppm QUATS or 100 ppm chlorine)
     • - Fraser Health "Two Sink Dishwashing Method" placard was provided to the facility for staff to refer to when washing dishes manually.
     • - Highly recommend using the high temperature dishwasher available on site to wash and sanitize dishes (must meet min. 71C at plate level or 82C at gauge).
     • Violation Score: 5
3. Routine InspectionApr 4, 2025

   0 infractions

4. Routine InspectionOct 22, 2024

   0 infractions

5. Routine InspectionMay 9, 2024

   0 infractions

6. Routine InspectionDec 12, 2023

   1 infraction

   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: The Sink and Surface sanitizer dispenser was tested at 0 ppm DDBSA/ Lactic Acid. It was observed to be connected to a Quaternary Ammonium sanitizer solution, which was also not meeting the minimum requirements ( < 100 ppm Quats observed).
     • Corrective Action(s): 1) Ensure that the dispenser is properly labelled with the sanitizer that is being used.
     • 2) Repair the dispenser or replace the sanitizer solution so that it has either 200 ppm Quats or the required levels of Lactic Acid/ DDBSA .
     • 3) Use a 1 tsp per liter bleach solution in the meantime until is has been repaired.
     • 4) Provide confirmation to Fraser Health that this has been completed within two weeks.
     • Violation Score: 9
7. Routine InspectionJun 8, 2023

   0 infractions

8. Routine InspectionNov 7, 2022

   0 infractions

9. Routine InspectionJun 10, 2022

   1 infraction

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): Blenders rinsed after each use however not washed and sanitized every 2-4 hours.
     • CORRECTED DURING INSPECTION - items placed into dishwasher for wash and sanitize
     • .
     • Corrective Action(s): Ensure all frequently used equipment receives a proper wash, rinse and sanitize at regular intervals of 2-4 hours throughout the day.
     • .
     • Violation Score: 5
10. Routine InspectionFeb 15, 2022

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sink and Surface Cleaner/Sanitizer solution found to be at concentrations less than the required 704-1875ppm of Lactic Acid as required by manufacturer.
      • CORRECTED DURING INSPECTION - spray bottle refilled.
      • .
      • Corrective Action(s): Ensure sanitizer solution is tested daily and changed often.
      • .
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Staff personal items found placed on food preparation surface. Jacket and phone found on counter tops.
      • CORRECTED DURING INSPECTION.
      • .
      • Corrective Action(s): Ensure personal items are not placed on food preparation surfaces. These items should be stored in designated staff storage areas.
      • .
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: No staff present had FOODSAFE level one Certification.
      • .
      • Corrective Action(s): Ensure at least one staff present has the required FOODSAFE level on training.
      • .
      • Violation Score: 1
11. Routine InspectionNov 18, 2021

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Food items (tea) stored in washroom. CORRECTED DURING INSPECTION - items removed from washroom.
      • .
      • Corrective Action(s): No food items or food equipment is to be stored in washrooms. Only chemicals or toilet paper are to be stored in this area to prevent against possible contamination (i.e. sewage overflow).
      • .
      • Violation Score: 3
12. Routine InspectionOct 22, 2020

    0 infractions

13. Routine InspectionSep 26, 2019

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: A few of the scoops were stored inside bulk food container (sugar etc.).
      • Corrective Action(s): Please place ladles and scoops outside of bulk food container so hands do not come in contact with food.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Small spillage in prep cooler, some cleaning needed in bathrooms and hard to reach areas (between ice machine and handsink.
      • Corrective Action(s): Operator started cleaning at time of inspection. Remember to include these areas for cleaning in the future.
      • Violation Score: 3
14. Routine InspectionMar 25, 2019

    1 infraction

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Ice shaving machine observed to have some food debris although operator claimed that they have cleaned. Procedure is to clean after use since they have multiple flavours.
      • Corrective Action(s): Identified areas to clean to the operator and staffs cleaned and sanitized the machine at time of inspection.
      • Violation Score: 5
15. Follow-Up InspectionOct 3, 2018

    0 infractions

16. Routine InspectionSep 26, 2018

    2 infractions

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): A pot of cooked pearls (1/4 left) made at 12pm were stored in the back counter to be cooled. Probed the pearls and it was measured to be 36C for 3 hours.
      • Corrective Action(s): Pearls discarded. Cool down food such as pearls and Q balls with an ice wand as discussed. You have 2 hours to cool down the food at room temperautre, and the remaining 4 hours to cool down in the refrigerator. Obtain an ice wand by follow up inspection.
      • Violation Score: 5
      • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): One bowl of Q balls, a container of grass jelly were stored at room temperature (~21C) for 3 hours, no timer onsite. Manager said he started working at 12pm and the items were left out at room temperature since then. Repeat.
      • Corrective Action(s): All food discarded. Use the timer to track 2 hours and place the timer in the front service area as demonstrated.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Both buckets of sanitizer in the back measured 0ppm bleach. No sanitizer in the front of the service area. Manager mentioned that the bleach was made from last night. Repeat.
      • Corrective Action(s): Make fresh 100ppm bleach sanitizer everyday as discussed. Obtain a smaller container to store wet wiping clothes for front service area.
      • Violation Score: 25
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Blender covers and container were left in the handwash station in the front. Repeat.
      • Corrective Action(s): Do not use the handwash station to wash blenders. Use the dump sink next to the shaved ice machine. Place a sign on the wall to remind all staffs that handwash station is used to wash hands only.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Ladle was stored inside the pot of pearls, almost touching the pearls. Scoop was stored inside metal insert of ice, handle was touching ice. Repeat.
      • Corrective Action(s): Store utensils such as ladle and ice scoop outside of the food to prevent hand contaminating the food. Obtain separate inserts to store these utensils.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Dust accumulated on the edge of ice machine.
      • Corrective Action(s): Please remove dust shown to operator.
      • Violation Score: 3
17. Follow-Up InspectionMar 26, 2018

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Ice scoop stored inside metal insert of ice cubes in the front area.
      • Corrective Action(s): Please relocate the ice scoop so that food handlers will not touch ice when they are reaching for the ice scoop.
      • Violation Score: 3
18. Routine InspectionMar 19, 2018

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Pearls, grass jelly and Q balls were stored on the counter without using timer. Operator is aware of how long the food was left on the counter but timer is not actively used in the front bar.
      • Corrective Action(s): Please use timer to track the 2 hour limit on all these items OR revise food safety plan to reflect current procedure so that these items are not stored at room temperature without any tracking.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: 1) One bucket of sanitizer (for wiping food prep tables, white and blue wiping clothes) was measured at 0ppm bleach. Operator said the bucket was from the night before. A few wet wiping towels were stored on the table. No sanitizer in the front bar area at all. 2) Inquired operator how to manually wash dishware and he explains that items are first soaked in sanitzer for 2 minutes in the bleach and then rinsed with water and then air dried.
      • Corrective Action(s): 1) Ensure there is 100-200ppm bleach sanitizer in the front bar and back kitchen. All wet wiping clothes must be stored in the sanitizer. 2) Reviewed proper manual warewashing procedure with operator, please refer to FHA diagram on the wall. Wash with soap, rinse then sanitize in 100-200ppm bleach sanitizer for 2 minutes before air dry.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): A pair of tongs and scoop was stored in the handwash station in the kitchen.
      • Corrective Action(s): Both items removed. Ensure there is nothing stored inside the handwash station, it must be accessible at all times.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Two inserts of toppings in the standup cooler in the back were stored without cover. Shaved ice are all stored without cover/container (only stored on tray). Ice cream scoop is stored in milky water in a disposable cup at room temperature.
      • Corrective Action(s): Ensure to cover all food when not in use. All food must be properly stored in a container and covered to protect food from contamination. Scoops and utensils should be stored in the food with the handle outside of food as you are currently doing, or stored in a separate container designated to store utensils/scoops.
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Operator's jacket and bag was stored in the kitchen wire rack where food equipment and food were stored.
      • Corrective Action(s): Utilize the staff locker in the back designated for storing staff belongings.
      • Violation Score: 1
19. Follow-Up InspectionJan 23, 2018

    0 infractions

20. Follow-Up InspectionJan 22, 2018

    0 infractions