Dairy Queen #27262

103 - 4191 Hastings St, Burnaby · Restaurant

23 inspections

1. Routine InspectionOct 8, 2025

   0 infractions

2. Follow-Up InspectionApr 11, 2025

   0 infractions

3. Routine InspectionApr 9, 2025

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation (CORRECTED DURING INSPECTION): Two containers of cooked bacons are stored on a countertop. Surface temperatures measured to be at 20'C-22'C. Staff had advised the bacons were taken out from the cooler 1 hour prior to the inspection to be used during lunch rush. Each container had little amount of bacons- spicy/regular. Staff was advised to put them in the cooler at this time.
     • Corrective Action(s): Ensure to have all cold potentially hazardous food stored in cooler at all times. Any cold potentially hazardous food stored in the danger zone (4'C-60'C) for 2 hours must be discarded as reiterated at this time.
     • Violation Score: 5
     • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): High temperature dishwasher not achieving the minimum temperature of 71'C at the plate level after final rinse. All cooking tools/serving utensils to be washed/sanitized manually. Dishwashing sink was filled with 200ppm Quats at this time.
     • Corrective Action(s): Until the dishwasher is repaired, have all cooking tools/serving utensils washed using soap --> rinsed with warm water (45'C) --> soaked in 200ppm Quats for at least 30 sec --> air dried. Manual dishwashing poster available on the wall.
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Brownie knife was stored in stagnant water. Staff was advised to change the knife to a new one and put it in ice water at this time.
     • Corrective Action(s): Ensure to have the knife stored in an empty sanitized bucket and change every 2-4hours or ice water at all times.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Floors underneath kitchen equipment require cleaning.
     • Corrective Action(s): Ensure to have the floors cleaned on a more regular basis.
     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: 1) Front handwashing sink faucet requires a repair for better security.
     • 2) High temperature dishwasher requires a repair.
     • Corrective Action(s): 1) Ensure to have the faucet replaced/repair and contact the health inspector to notify.
     • 2) Have the dishwasher repaired and contact the health inspector to notify. [CORRECT BY: Friday, April 11, 2025]
     • Violation Score: 9
4. Routine InspectionNov 19, 2024

   1 infraction

   • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Floors underneath large kitchen equipment require better and more frequent cleaning.
     • Corrective Action(s): Clean floors on a daily basis as discussed at this time. Sanitation level of prep areas satisfactory.
     • Violation Score: 3
5. Routine InspectionMay 17, 2024

   1 infraction

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): One sanitizer red bucket in the kitchen
     • contained 50 ppm QUATS. Heavy amount of
     • wiping cloths observed in the red bucket.
     • Rationale: Inadequate strength of food contact
     • surface sanitizing solution is not effective in
     • eliminating or reducing pathogens to safe levels.
     • This can result tin contamination of foods.
     • corrective Action: Staff member replenished the
     • red bucket with 200 ppm QUATS sanitizer
     • during inspection. Ensure to have only 1-2
     • wiping cloths in the sanitizing solution. Monitor the
     • concentration of sanitizer using QUATS test strips.
     • Corrective Action(s):
     • Violation Score: 5
6. Routine InspectionNov 23, 2023

   2 infractions

   • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
     • Observation (CORRECTED DURING INSPECTION): - Induction burner was initially on top of handsink in front service area so that sink was not available for handwashing
     • Corrective Action(s): - Do not block or store anything in or on handsinks. Ensure handsink are always available for handwashing.
     • - Induction burner was relocated by staff at time of inspection.
     • Violation Score: 5
   • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
     • Observation: - New bun warmer has been added and has been placed on top of drainboard (over dishwasher) in dishwashing area. This location is not suitable as it does not ensure the safe and sanitary handling of food as food may become contaminated.
     • Corrective Action(s): - Remove bun warmer from drain board and find location within food preparation area where food is protected from contamination. Provide layout plan with proposed new location. To be corrected by: 27-Nov-2023
     • Violation Score: 1
7. Follow-Up InspectionMay 17, 2023

   0 infractions

8. Follow-Up InspectionMay 9, 2023

   1 infraction

   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: - Tap to control hot water flow is missing from warewashing sink.
     • Note: Hot water is available and temperature of water to faucet currently controlled by turning off cold water tap
     • - Violation remains pending/uncorrected.
     • - Operator reported plumber has been on-site and part has been ordered to complete repair.
     • Corrective Action(s): - Replace hot water tap at warewashing sink.
     • - Date to be corrected by extended to: 16-May-2023
     • - Operator to notify EHO once repair is complete.
     • Violation Score: 3
     • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
     • Observation: - Baseboard missing from wall which is adjacent to cook line. Exposed wood present.
     • Corrective Action(s): - Replace baseboard. Finish must be smooth, non-porous and capable of being cleaned. To be corrected by: 01-Jun-2023
     • Violation Score: 1
9. Routine InspectionMay 1, 2023

   1 infraction

   • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: - Food debris noted on floor under front prep cooler, toppings freezer and under deep fryer area
     • Corrective Action(s): - Pull out moveable equipment and thoroughly clean floor to remove food debris. Ensure this is completed routinely as part of regular cleaning schedule. To be corrected by: 08-May-2023
     • Violation Score: 3
     • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
     • Observation: 1) Duct tape present on slushie machine to hold portion in place.
     • 2) Oil being stored/dispensed from single use container with section cut out of lid.
     • Corrective Action(s): 1) Remove duct tape as it is not a suitable surface for food equipment as it cannot be effectively be cleaned and sanitized. Have equipment repaired properly. Manager reports new unit is being ordered. Provide confirmation to EHO and anticipated date of arrival.
     • 2) Replace single use container and lid with proper container and lid which are durable and intended to be washed and sanitized. To be corrected: today
     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: - Tap to control hot water flow is missing from warewashing sink.
     • Note: Hot water is turned on/available and temperature of water to faucet currently controlled by turning off cold water tap
     • Corrective Action(s): - Replace tap at warewashing sink. To be corrected by: 08-May-2023
     • Violation Score: 3
     • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
     • Observation: - Baseboard missing from wall which is adjacent to cook line. Exposed wood present.
     • Corrective Action(s): - Replace baseboard. Finish must be smooth, non-porous and capable of being cleaned. To be corrected by: 01-Jun-2023
     • Violation Score: 1
10. Routine InspectionJan 19, 2023

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - Ice build up observed inside walk-in freezer.
      • - High Temperature dishwasher took more than 10 times to reach 71C or above after power was on.
      • Corrective Action(s):
      • - Remove ice build up. Repair the unit to prevent this issue.
      • - It should not take this many runs to reach sanitizing temperature. Repair or replace the dishwasher unit.
      • Date to be corrected by: Jan 26, 2023
      • Violation Score: 15
11. Follow-Up InspectionJul 13, 2022

    0 infractions

12. Routine InspectionJul 11, 2022

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation:
      • - This is REPEAT VIOLATION.
      • "Do not use" sign is posted on the front door of the high temp dishwasher because of the leak. Staff did not know how to do 3 step manual dishwashing. Dishwasher was turned on and let run for 20 minutes - temperature was reaching 55.9C max and the cycle was not self-completing. Manager is unsure of the machinery control.
      • - Red sanitizer bucket is overstocked with wiping rags - sanitizer solution measured at 50 ppm QUATS.
      • Corrective Action(s):
      • - Repair the dishwasher - it should reach 71C or above at plate level during the final rinse. Repair the leak. Use 3 step manual dishwashing method (Wash, rinse, sanitize) to wash dishwares meanwhile.
      • Date to be corrected by: July 13, 2022
      • - Do not overstock sanitizer buckets with rags - the bucket and another bucket was filled with sanitizer that measured at 200ppm at the time of inspection.
      • Violation Score: 25
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Stains & water pooling occuring inside the cabinet holding ice bin at the front.
      • - Piles of dropped potato fries observed underneath deep fryers.
      • - Food debris observed underneath equipment.
      • Corrective Action(s):
      • - Repair the leaking bin. Clean, sanitize & dry the inside of the cabinet.
      • - Remove all debris and clean the floor.
      • Date to be corrected by: July 13, 2022
      • Violation Score: 9
13. Follow-Up InspectionSep 1, 2021

    0 infractions

14. Routine InspectionAug 24, 2021

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: The high temperature dishwasher only reached 43 degrees Celsius on the plate surface.
      • Corrective Action(s): This temperature is not adequate to sanitize dishware. The temperature must be fixed in order to reach atleast 71 degrees Celsius on the plate surface so it can adequately sanitize dishware. Do not use the dishwasher until it has been fixed. Use the 2 compartment sink only (operator instructed how to sanitize using pre-mixed 200 ppm Quats solution.
      • CORRECTION DATE: Monday, August 30, 2021.
      • Violation Score: 5
15. Routine InspectionOct 22, 2019

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): A) Noted a pile of wiping cloths stored in the container of sanitizer solution. Too many cloths were stored in the container so that they were not all soaking in the sanitizer solution.
      • B) Sanitizer in container with cloths was 50ppm quat.
      • C) Noted a wiping cloth stored on the counter around the toppings stations.
      • Corrective Action(s): A) Ensure all wiping cloths are fully submerged in sanitizer solution to prevent microbial growth on the wiping cloth
      • B) Change sanitizer solution routinely to ensure minimum required 200ppm concentration is maintained.
      • B) Keep all wiping cloths stored in sanitizer solution. Do not store cloths on the counters.
      • Violation Score: 15
16. Routine InspectionMay 31, 2019

    0 infractions

17. Follow-Up InspectionNov 26, 2018

    0 infractions

18. Follow-Up InspectionOct 25, 2018

    0 infractions

19. Routine InspectionSep 18, 2018

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher on site is still broken. Premises only has a two compartment sink for warewashing. No contact has been made by owner of premises regarding status of dishwasher.
      • Corrective Action(s): Repair/replace dishwasher.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Dishwasher on site is still broken. Removal of dishwasher is not a satisfactory option as the premises has been approved to operate with a dishwasher and two compartment sink. No contact has been made by the owner of the premises regarding the status of the dishwasher.
      • Corrective Action(s): Repair/replace dishwasher so that it is functional and the premises can be maintained as per the approved plans.
      • Violation Score: 5
20. Routine InspectionApr 26, 2018

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): One handwash station (food service area) does not have liquid soap available at the time of inspection. Another handwash station (across cooler unit) does not have paper towel in the paper towel dispenser.
      • Corrective Action(s): Correction: Fill up the liquid soap and replace the paper towel. Ensure handwash stations are equipped with paper towel and liquid soap all the time.
21. Routine InspectionNov 17, 2017

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): No sanitizer was made up at time of inspection. Wiping cloth in front service area was stored on counter. This issue was noted on the previous inspection report.
      • Corrective Action(s): Ensure sanitizer is made at the start of each day and is readily available in all food preparation areas for staff to use. Change sanitizer routinely throughout the day to maintain minimum required concentrations. Keep all wiping cloths stored in sanitizer solution when not in use to prevent microbial growth
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No paper towel in dispenser. Roll of paper towel gets relocated and does not appear to be readily available for use at the hand sink which services the front and back hand wash station (between the entrance way from the front service area to the back kitchen). This issue was noted on the previous inspection.
      • Corrective Action(s): Ensure hand wash stations are equipped with soap, paper towel in dispenser, hot and cold running water at all times.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Lights in dry storage area did not have cover. This issue was noted on the previous inspection report.
      • Corrective Action(s): Install cover/sleeves for lights.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Noted floor tile along the wall under the two compartment sink/beside the mop sink coming loose.
      • Corrective Action(s): Repair/replace tiles. Ensure all surfaces are smooth, durable and washable.
      • Violation Score: 1
22. Routine InspectionJan 8, 2013

    0 infractions

23. Routine InspectionNov 18, 2011

    0 infractions