Grand Manor - Food
10766 97 Street NW Edmonton AB T5H 4R2 · Food - General
8 inspections
- Risk Management Inspection
2 infractions
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- X Pest control reports indicate pest activity (mice & cockroaches) is present in this facilityContinue to work with contracted professional pest management company monitor, treat, and eradicate the mouse infestation. Continued, thorough cleaning of all areas is required. Continue to provide the recent pest control reports to the undersigned for review
- 23. Is the facility maintained in a clean and sanitary condition?
- Food debris and dust build up observed in the following areas. Ensure that areas are thoroughly cleaned to remove debris and dust build up. -Dust observed on walls and ceiling in kitchen. - COMPLETED-Dust and mould build up observed inside walk-in cooler including fan cover, ceiling, and racks. - OUTSTANDING - build up observed joints where wire racks connect. Ensure that wire racking is thoroughly cleaned to remove all food debris. -Food debris observed on walls behind prep area and dishwashing area. - COMPLETED-Build up observed on outside of temperature record binder - COMPLETED
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Monitoring Inspection
7 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Cleaning cloths observed on food prep surface. Reviewed ensuring that cleaning cloths are properly stored directly in sanitizing solution when not in use or placed in laundry bin. Cloth removed during inspection. Quat sanitizer verified at 0 ppm. Solution refilled during inspection and verified at 200 ppm. Ensure that staff are routinely replacing sanitizing solution.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Observed staff food container (empty) and canvas bag on food prep surface. Reviewed ensuring that staff personal items are stored in a labeled designated area away from food prep and storage areas. Personal items moved to bottom shelf of wire rack. Place labeled container in area for staff to store items inside.Observed fly strips hanging from ceiling in the dry storage room and in dishwashing area. Fly strip removed from above dishwashing area.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Observed scoops stored directly on top of ice in camping style cooler in servery fridges. Scoops removed and placed on plates/trays during inspection. Find long term solution for the safe storage of scoops.
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- Observed boxes of food directly on floor in the walk-in freezer. Move products to shelves and up off the floor.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Prep cooler verified at 11-14 C. Internal temperature (with calibrated probe thermometer) observed at 13 C and 14.4 C. Ambient air temperature observed at 12.4 C. Products removed from cooler. Ensure cooler can maintain a temperature of 4.0 C.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- X Pest control reports indicate pest activity (mice & cockroaches) is present in this facilityContinue to work with contracted professional pest management company monitor, treat, and eradicate the mouse infestation. Continued, thorough cleaning of all areas is required. Continue to provide the recent pest control reports to the undersigned for review
- 23. Is the facility maintained in a clean and sanitary condition?
- Food debris and dust build up observed in the following areas. Ensure that areas are thoroughly cleaned to remove debris and dust build up. -Dust observed on walls and ceiling in kitchen.-Dust and mould build up observed inside walk-in cooler including fan cover, ceiling, and racks. -Food debris observed on walls behind prep area and dishwashing area. -Build up observed on outside of temperature record binder
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Risk Management Inspection
1 infraction
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- X Pest control reports indicate pest activity (mice & cockroaches) is present in this facilityContinue to work with contracted professional pest management company monitor, treat, and eradicate the mouse infestation. Continued, thorough cleaning of all areas is required. Continue to provide the recent pest control reports to the undersigned for review
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Monitoring Inspection
10 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- X Sanitizer buckets throughout the kitchen measured 0ppm Quat. The concentrate container at the dispenser was empty. This was refilled, primed and tested 200 ppm Quat during the inspection.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- X There was a baking sheet laid across the top of a garbage can being used for extra table / prep space. This was removed during the inspection.- Stop using the top of the garbage can as a food preparation area.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- X Several full baking sheets of prepared foods stored at ambient temperature measuring ~16-18C noted at 2pm. Staff indicated the items were taken out for preparation prior to lunch. These raw products were immediately cooked during the visit.
- 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
- X Low temperature chemical dishwasher was not adequately sanitizing dishes. Chlorine residual measured 0ppm. The chlorine sanitizer bucket was empty. This was refilled, primed and tested 100ppm Chlorine during the inspection.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- X There are test strips available for Quat chemical but is not the right type for the range of sanitizer used in the kitchen.X Staff are not testing the dishwasher sanitizer or the food surface sanitizer concentrations on a regular basis.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- X The hand washing station at the back of the main kitchen is slow to drain. Please repair.X The soap dispenser for the hand washing station closest to the dish washing area is empty.X The paper towel dispenser for the hand washing station next to the steam table is empty.X Equipment was stored in the hand washing sink closest to the dish washing area and removed multiple times during the inspection. Hand washing stations are not for food preparation, dumping or equipment storage. Ensure the hand washing stations are always stocked and accessible.
- 15. Is the facility free of a pest infestation?
- X Dead cockroaches were noted in some of the sticky traps behind the back of the drawers in the secure unit servery and behind the back of the drawers in the main dining area. X Mouse droppings were noted in the kitchen, dry storage, chemical storage, and secure servery areas. Insulation and debris from mouse activity noted underneath the dish washing area drain / pipe. Thorough cleaning of all affected areas is required. Please contract the services of a professional pest management company to help identify, treat, and eradicate the mouse infestation. Please provide the most recent pest control reports to the undersigned for review
- 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
- X The sanitizer dispenser tube was submerged in dirty dish water. This was removed and sanitizer solution was run through the tube prior to filling up sanitizer containers. Please shorten the tube to prevent the end from being submerged in dirty dish water.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- X The shelf used to store clean prep inserts next to the back hand washing station has a sticky buildup due to splashes from the hand washing sink. Please clean and sanitize this area and equipment stored in the vicinity.X Food splatter / debris noted on some of the clean equipment stored on the shelving across from the dish washing area. These were removed to be cleaned and sanitized during the visit.X Dirty apron stored on clean equipment shelving in contact with clean equipment.X The speed rack in the walk-in cooler has visible mold growth on it.X Noted stickers on several of the scoops being used for the bulk dry goods bins. Remove the stickers, clean, and sanitize the scoops before putting them back in use.X Mouse droppings found on top of one of the lids in the dry storage area. Please clean and disinfect the lids in the dry storage area.
- 23. Is the facility maintained in a clean and sanitary condition?
- Observed debris build up in corners, under equipment, and in walk-in cooler (cover for fan). Feb 27, 2025:X There is food debris, crumbs, etc in some of the hard-to-reach areas in the kitchen and dry storage areas.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Monitoring Inspection
5 infractions
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Observed open food item (Pancake mix) in dry storage room. Ensure that open products are transferred to a sealable container and containers are sealed after each use. Observed meat slicer covered with garbage bag. Reviewed public health rationale for use of food grade plastic coverings. Remove garbage bag and use a food grade plastic to cover food equipment. Observed single use plastic cup in bulk product (used as scoop) reviewed use and storage of scoops. Single use plastic container removed during inspection.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Observed covered metal inserts of soup cooling on cart in kitchen (55 C). Reviewed process for cooling food quickly to limit time in the temperature danger zone. Soup placed into ice bath in sink. Reviewed having lids off containers and stirring regularly. Observed food in steam table at 42 C. Reviewed ensuring that steam table remains on if food is in the steam table. If food is to be discarded, remove food items then turn off steam table.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Thermometer could not be located in the walk-in cooler. Install thermometer capable of measuring refrigeration temperatures in the warmest part of the cooler.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- Kitchen - Hot water faucet handle is missing/broken. Repair or replace handle. Servery - 5th floor servery paper towel was not in dispenser. Ensure that paper towel is stored directly in dispenser to protect it from contamination.
- 23. Is the facility maintained in a clean and sanitary condition?
- Observed debris build up in corners, under equipment, and in walk-in cooler (cover for fan).
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Risk Management Inspection
1 infraction
- 23. Is the facility maintained in a clean and sanitary condition?
- X The underside / edge of the dining room tables in the south building have an accumulation of food debris on them.
- 23. Is the facility maintained in a clean and sanitary condition?
- Demand Inspection
3 infractions
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- X The underside of the coffee dispenser has buildup above the nozzles.X There is a sticker on one of the funnels to be removed for proper cleaning.X The cover for the blender is cracked and has glue / adhesive residual on it.X There is visible mold growth on the shelving in the walk-in cooler.
- 23. Is the facility maintained in a clean and sanitary condition?
- X The area underneath the dishwasher and under the dishwashing area has a buildup of food debris.
- 23. Is the facility maintained in a clean and sanitary condition?
- X The underside / edge of the dining room tables in the south building have an accumulation of food debris on them.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Monitoring Inspection
2 infractions
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- X The underside of the coffee dispenser has buildup above the nozzles.X There is a sticker on one of the funnels to be removed for proper cleaning.X One of the funnels had food debris on it. This was cleaned during the inspection.X The cover for the blender is cracked and has glue / adhesive residual on it.X There is visible mold growth on the shelving in the walk-in cooler.
- 23. Is the facility maintained in a clean and sanitary condition?
- X The area underneath the dishwasher and under the dishwashing area has a buildup of food debris.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?