Jackson's Hole & Grill
524 Vernon St Nelson BC V1L 4E7 · Restaurant - Food Service
Details
- Google rating
- 4.5 / 5 (8)
- Phone
- +1 250-354-1919
- Website
- Visit website →
Opening hours
- Friday11:30 AM–12 AM
- Monday11:30 AM–10 PM
- Saturday11:30 AM–12 AM
- Sunday11:30 AM–10 PM
- Thursday11:30 AM–11 PM
- Tuesday11:30 AM–10 PM
- Wednesday11:30 AM–10 PM
Contact details, hours and reviews from Google Maps
Inspection summary
Jackson's Hole & Grill has been inspected 11 times by Interior Health Authority since March 4, 2013. The most recent inspection, on June 23, 2026, found no infractions.
2 of 11 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Protecting food from contamination.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 5 times across 5 separate inspections, most recently on March 26, 2025. For example:
3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 4 times across 4 separate inspections, most recently on December 13, 2023. For example:
7 Are there handwashing stations available and properly supplied?
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 3 times across 3 separate inspections, most recently on December 13, 2023. For example:
5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded once on April 3, 2017. For example:
4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded 2 times across 2 separate inspections, most recently on January 27, 2020. For example:
1 Does the facility have proper monitoring supplies?
About this data
These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
11 inspections
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): The sanitizer injector to the dishwasher is plugged. This is corrected during the inspection.
- F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Monitoring
2 infractions
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): 1. Walk in cooler ceiling and walls are dirty and dusty. 2. The cutting boards at the prep line are heavily scored. Please consider replacing the cutting boards.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): Chicken is thawing under running water in one sink basin and the other sink had utensils to be washed in it, therefore, making handwashing at the time inaccessible.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
1 infraction
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): Walk-in cooler walls and ceiling are dirty and dusty.
- F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
2 infractions
- F2.1 Does the facility have proper monitoring supplies?
- Observation(s): Foods are being hot held throughout the operational day with no temperature checks.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Chemical dishwasher was not dispensing sanitizer during final rinse.
- F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
- F2.1 Does the facility have proper monitoring supplies?
- Monitoring
3 infractions
- F1.7 Are foods protected from contamination?
- Observation(s): Chef wiped a knife on a dirty wiping cloth with no sanitizer on it. Educated chef on cleaning and sanitizing utensils to avoid cross contamination/pathogen growth.
- F1.7D Food contact surfaces must be washed and sanitized to prevent cross contamination.
- F2.1 Does the facility have proper monitoring supplies?
- Observation(s): No thermometers present in coolers & freezers and for monitoring hot held foods.
- F2.1B A thermometer accurate within 1 °C must be available to monitor processes.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Bar pop gun nozzle was unclean.
- F1.7 Are foods protected from contamination?
- Monitoring
2 infractions
- F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): Ice scoop was being stored on the wall by hanging it on a hook with a hole cut through the scoop. Scrape marks were evident on the wall from the scoop and the outside of the lid from the ice machine could touch the scoop if opened fully as well.
- F3.5 - Are there handwashing stations available and properly supplied?
- Observation(s): Bar hand sink was lacking liquid soap and paper towel.
- F3.5B - Handwashing station must be supplied with liquid soap in a dispenser.
- F3.5C - Handwashing station must be supplied with single-service product for drying hands.
- F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Monitoring
1 infraction
- 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Observation(s): Ice sink and pop gun hoses were found to be unclean which could contaminate ice (a ready-to-eat food).
- 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
- 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Monitoring
0 infractions
- Monitoring
2 infractions
- 13.2 - Are dishes, utensils and food contact surfaces properly cleaned and sanitized?
- Observation(s): Side counter can opener requires more frequent cleaning. Clean this item daily and add this procedure to your Sanitation Plan that is in progress. This was Corrected During Inspection (CDI)
- 13.4 - Are hand washing stations easily accessible?
- Observation(s): Lack of dispensable liquid soap at the bar hand sink. This was Corrected During Inspection (CDI)
- 13.2 - Are dishes, utensils and food contact surfaces properly cleaned and sanitized?
- Monitoring
1 infraction
- 9.2 - Are there hand washing stations available?
- The operator must provide and maintain handwashing stations (hand basin with hot and cold running water, soap in a dispenser and paper towels) in adequate number and location to ensure convenient access to all employees.
- 9.2 - Are there hand washing stations available?
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Reviews
Reviews provided by Google Maps- Miss Taylor
We went back again and overall had a great experience. The food was enjoyable, portions were good, and we would still return. Unfortunately, the crème brûlée was burnt on top to the point we couldn’t really enjoy the dessert, which was disappointing.
- Chloe Salvatore
Great food, afternoon on a Saturday! Bar side and restaurant side made the booth seating nice. Walkable from Main Street. Drink selection was awesome!
- Adam Newsome
This is a pretty good spot if you're looking for pub food and drinks in town. The service is good, the dining area is nice, and the food came out fast (it was not very busy when I went). Many of the menu options looked good to me and they are all pretty standard pub fare but with a few interesting twists (for example the nachos have a queso beef dip which was pretty good). I would check this place out.
- Courtney Skinner
The soups here are so amazing they made me emotional. Plus the owner greeted us upon arrival. (I believe his name was Clive) had a gorgeous V-neck sweater that made us feel at home. My children absolutely adored the cheesecake. I will certainly be back.
- John Hunt
This is not a food review but a thank you for Clive? Hopefully this is correct. I just wanted to send a thanks for helping my wife and I out of a jam on Sunday. We had a flat tire on our motorcycle coming out of Kaslo and he was nice enough to stop and promised to call a tow truck when he got to a place with cell service as we had none. Truly thankful for your kindness. Much appreciation from John and Tina. We will be sure to stop in and eat the next time we are in Nelson!
- Miss Taylor
We went back again and overall had a great experience. The food was enjoyable, portions were good, and we would still return. …
- Chloe Salvatore
Great food, afternoon on a Saturday! Bar side and restaurant side made the booth seating nice. Walkable from Main Street. Drink selection was awesome!
- Adam Newsome
This is a pretty good spot if you're looking for pub food and drinks in town. The service is good, the dining area is nice, and the food came out fast (it was not very busy when I went). Many of the menu options looked good to me and they …