La Viena Italian Restaurant and Lounge

802 16 Avenue NW Calgary AB T2M 0J9 · Food - General

6 inspections

1. Risk Management InspectionOct 1, 2026

   5 infractions

   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • ***Outstanding violation - noted on June 5, 2026***There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.May 15, 2025: Violation Ongoing
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • There were at least three tiles that were missing from the walls and the material underneath was exposed. The surface is no longer smooth, durable, and easy to clean. Repair the walls and ensure the surface is smooth, durable, and easy to clean.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • ***Outstanding violation - noted on June 5, 2026***The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.May 15, 2025: Violation Ongoing.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • The metal shelves in the standing cooler near the pasta sauce were rusted.All surfaces must be maintained in good repair to facilitate cleaning. Repair the shelves and ensure the surface is smooth, durable, and easy to clean.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • There was food debris in the following areas: - Above the commercial dishwasher- Underneath the grill line All areas must be maintained in a clean and sanitary manner to prevent the attraction of pests and to prevent food contamination. Thoroughly clean the indicated areas and ensure these areas are regularly cleaned.
2. Demand InspectionSep 22, 2026

   7 infractions

   • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
     • 1. There were several bulk ingredients in the dry storage area that were uncovered. Food must be protected from contamination at all times. Ensure food is covered when being stored.2. There were several food items stored directly on the floor of the walk-in cooler and walk-in freezer. Ensure food is stored at least 6 inches above the floor to protect it from contamination.
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • ***Outstanding violation - noted on June 5, 2026***There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.May 15, 2025: Violation Ongoing
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • 1. There were droppings in the corners of the dry storage area. 2. There were droppings in the corner where the electric mixer was stored.The facility must be pest free and maintained in a manner that prevents a pest infestation. Carefully remove the droppings and sanitize the affected areas. Consult with the hired pest control company to abate the issue.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • ***Outstanding violation - noted on June 5, 2026***The floor located at the dishwashing area was not smooth, and easily cleanable. The inspector informed the staff/operator that the floor, as described, must remain smooth and easily cleanable, especially since it is a water-prone area. Please fix the floor, as indicated.**FIX THE FLOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • ***Outstanding violation - noted on June 5, 2026***The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.May 15, 2025: Violation Ongoing.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • 1. The metal shelves in the standing cooler near the pasta sauce were rusted.All surfaces must be maintained in good repair to facilitate cleaning. Repair the shelves and ensure the surface is smooth, durable, and easy to clean.2. There was a significant leak underneath the pasta cooker. (CORRECTED)All equipment must be maintained in good repair. Repair the past cooker and ensure there is no leak.3. The exterior of the bulk containers in the dry storage area were heavily soiled with grime and food debris. Food containers must be regularly cleaned and sanitized to remove contamination. Before refilling the bulk container, ensure the remainder of the food product is used, then cleaned4. There was mold and debris inside of the ice machine. Food equipment must be maintained in a clean and sanitary manner to prevent contamination of food. Consult with a professional to thoroughly clean the interior of the ice machine. Ensure the ice machine is regularly cleaned and sanitized.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • There was food debris in the following areas: - Above the commercial dishwasher- Underneath the grill line - On the top shelves of the main preparation lineAll areas must be maintained in a clean and sanitary manner to prevent the attraction of pests and to prevent food contamination. Thoroughly clean the indicated areas and ensure these areas are regularly cleaned.
3. Monitoring InspectionJun 5, 2026

   10 infractions

   • 05. Do food handlers refrain from handling food while ill and have acceptable attire and hygiene?
     • Observed improper use of gloves by a staff member. The staff member were washing dishes with their gloves and proceeded to handle food without removing their gloves and performing hand hygiene. Whenever the gloves become contaminated, they must be removed and discarded then the hands must be washed with soap and water. Refrain from using the same gloves to perform separate duties as the gloves can become contaminated. The operator was educated on proper use of the gloves and were informed to remove them and wash their hands with soap and water.
   • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
     • There were numerous pest monitoring fly traps suspended directly above food handling areas. Food handling areas must be protected from contamination at all times. Remove fly traps suspended directly above food handling areas.
   • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
     • 1. There were several bulk ingredients in the dry storage area that were uncovered. Food must be protected from contamination at all times. Ensure food is covered when being stored.2. There were several food items stored directly on the floor of the walk-in cooler and walk-in freezer. Ensure food is stored at least 6 inches above the floor to protect it from contamination.
   • 09. Are chemicals stored and handled in a safe manner?
     • Easy-off oven cleaner was stored near food handling areas. Chemicals must be stored away from food handling areas to prevent contamination of food. Stored chemicals in a designated area away from food handling areas.The operator removed the easy-off cleaner from the food handling area and placed it in a designated area.
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • 1. There were droppings in the corners of the dry storage area. 2. There were droppings in the corner where the electric mixer was stored.The facility must be pest free and maintained in a manner that prevents a pest infestation. Carefully remove the droppings and sanitize the affected areas. Consult with the hired pest control company to abate the issue.
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • ***Outstanding violation - noted on June 5, 2026***There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.May 15, 2025: Violation Ongoing
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • ***Outstanding violation - noted on June 5, 2026***The floor located at the dishwashing area was not smooth, and easily cleanable. The inspector informed the staff/operator that the floor, as described, must remain smooth and easily cleanable, especially since it is a water-prone area. Please fix the floor, as indicated.**FIX THE FLOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • ***Outstanding violation - noted on June 5, 2026***The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.May 15, 2025: Violation Ongoing.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • 1. The metal shelves in the standing cooler near the pasta sauce were rusted.All surfaces must be maintained in good repair to facilitate cleaning. Repair the shelves and ensure the surface is smooth, durable, and easy to clean.\2. There was a significant leak underneath the pasta cooker. All equipment must be maintained in good repair. Repair the past cooker and ensure there is no leak.3. The exterior of the bulk containers in the dry storage area were heavily soiled with grime and food debris. Food containers must be regularly cleaned and sanitized to remove contamination. Before refilling the bulk container, ensure the remainder of the food product is used, then cleaned4. There was mold and debris inside of the ice machine. Food equipment must be maintained in a clean and sanitary manner to prevent contamination of food. Consult with a professional to thoroughly clean the interior of the ice machine. Ensure the ice machine is regularly cleaned and sanitized.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • There was food debris in the following areas: - Above the commercial dishwasher- Underneath the grill line - On the top shelves of the main preparation lineAll areas must be maintained in a clean and sanitary manner to prevent the attraction of pests and to prevent food contamination. Thoroughly clean the indicated areas and ensure these areas are regularly cleaned.
4. Risk Management InspectionMay 28, 2025

   3 infractions

   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.May 15, 2025: Violation Ongoing
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The floor located at the dishwashing area was not smooth, and easily cleanable. The inspector informed the staff/operator that the floor, as described, must remain smooth and easily cleanable, especially since it is a water-prone area. Please fix the floor, as indicated.**FIX THE FLOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.May 15, 2025: Violation Ongoing.
5. Monitoring InspectionMay 15, 2025

   10 infractions

   • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
     • Food items in the coolers (stand-up and walk-in) were found not adequately covered. The inspector informed the staff that all food items must be covered to prevent cross-contamination of the food during storage. Please ensure to cover all food items.
   • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
     • The operator placed refrigerated meatball sauce directly into the hot holding unit without adequately reheating it.Ensure that high-risk foods are reheated to at least 74C prior to hot holding at 60C. Utilize a probe thermometer to verify the temperature. Hot holding unit must not be used to reheat food.
   • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
     • There were frozen sausages thawing at room temperature.Do not thaw high-risk food items at room temperature. Ensure thawing is done;1. Under refrigeration.2. Under cool running water.3. By microwave.
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.May 15, 2025: Violation Ongoing
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The two stand-up coolers had rust accumulation on its shelves. The inspector informed the operator that the rust must be removed. Please repair the coolers, as discussed.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The floor located at the dishwashing area was not smooth, and easily cleanable. The inspector informed the staff/operator that the floor, as described, must remain smooth and easily cleanable, especially since it is a water-prone area. Please fix the floor, as indicated.**FIX THE FLOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.May 15, 2025: Violation Ongoing.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • The clean-in-place equipment in the kitchen, being the stand-up mixer, was noted as dirty during the inspection. The inspector informed the staff/operator that all equipment/utensils/tools in the kitchen must be kept clean and sanitary after use. Please clean the kitchen equipment.May 15, 2025: Violation Ongoing
   • 23. Is the facility maintained in a clean and sanitary condition?
     • There was significant clutter throughout the facility of equipment, tools, and dishes.Remove unnecessary items to facilitate proper cleaning.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • The facility required general cleaning and sanitation. Several areas of the facility were noted as dirty, dusty, and/or greasy. The inspector informed the operator that all areas of the facility must be maintained in a clean and sanitary condition. The following areas must be cleaned:- The floor underneath the grill- The floor underneath the refrigeration units/coolers- The floor underneath the dishwashing area and sinks**PLEASE CLEAN THE AFOREMENTIONED AREAS.May 15, 2025: Violation Ongoing
6. Monitoring InspectionOct 20, 2023

   17 infractions

   • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
     • There were cleaning cloths stored on food-contact surfaces. The inspector informed the staff/operator that cleaning cloths must be fully submerged in a sanitizer bucket solution at all times after use. The cleaning cloths were stored in a sanitizer bucket solution afterwards.
   • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
     • Food items in the coolers (stand-up and walk-in) were found not adequately covered. The inspector informed the staff that all food items must be covered to prevent cross-contamination of the food during storage. Please ensure to cover all food items.
   • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
     • There were test strips available for the chlorine sanitizer solution. However, the test strips were expired. The inspector informed the staff/operator to obtain valid test strips. Please ensure to monitor all your testing equipment and obtain valid ones when expired.**OBTAIN VALID TEST STRIPS.
   • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
     • The handwashing station was blocked during the inspection with kitchen utensils, equipment, and/or dishes. The inspector informed the staff/operator that the handwashing station must be free and readily available for handwashing at all times. The utensils, equipment, and/or dishes were removed during the inspection.
   • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
     • There was a gap on the backdoor. This would allow the potential entry of pests and vermin into the facility. The inspector informed the operator that all openings to the outside, including doors and windows, must be tight-fitting to prevent potential pest infestation.**FIX THE GAP ON THE BACKDOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The two stand-up coolers had no light and was dark. The inspector informed the operator that the light of the coolers must be replaced to ensure visibility of food and the unit. Please repair the light fixtures, as discussed.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The two stand-up coolers had rust accumulation on its shelves. The inspector informed the operator that the rust must be removed. Please repair the coolers, as discussed.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The floor located at the dishwashing area was not smooth, and easily cleanable. The inspector informed the staff/operator that the floor, as described, must remain smooth and easily cleanable, especially since it is a water-prone area. Please fix the floor, as indicated.**FIX THE FLOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The washroom door was not equipped with a self-closing system. Kitchen utensils were stored outside the washroom. The inspector informed the staff/operator that washrooms in the facility must be tight fitting and equipped with a self-closing door.**EQUIP THE WASHROOM WITH A SELF-CLOSING DOOR.
   • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
     • The wall located in the walk-in cooler was not smooth, easily cleanable and/or impervious to moisture i.e., missing tile. The inspector informed the staff/operator that the wall, as described, must remain smooth, easily cleanable and impervious to moisture, especially since it is a water-prone area. Please fix the wall, as indicated.**FIX THE WALL.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • The Ice Machine was dirty. Specifically, the walls had accumulation of dirt. Some parts of the machine, being some grouts and glues, were peeling. The inspector informed the staff/operator that the ice machine must be cleaned and fixed. Thus, the inspector informed the staff/operator to not use the ice in the machine until it is cleaned and fixed to prevent serving contaminated ice. Please fix the ice machine.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • The clean-in-place equipment in the kitchen, being the stand-up mixer, was noted as dirty during the inspection. The inspector informed the staff/operator that all equipment/utensils/tools in the kitchen must be kept clean and sanitary after use. Please clean the kitchen equipment.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • Scoops for dry product were stored inside the bins with the scoops covered in product. All scoops should be stored away from the food product or in a separate food-safe container to prevent the risk of contamination of the bulk ingredients. The scoops were removed.
   • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
     • Kitchen equipment/utensils were not being cleaned regularly or after use, being the chopping board and knives. The inspector informed the staff/operator that all kitchen equipment/utensils must be cleaned/washed and sanitized after every use prior to storage. The staff/operator committed to washing and sanitizing the equipment/utensils after every use moving forward.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • Some accumulation of grease on certain shelves and the door handles of the walk-in refrigeration units. The door handle on the freezer is heavily rusted and requires re-finishing. Please clean and refinish surface as required.**OUTSTANDING (2023-10-20). The door handle of the walk-in freezer was still heavily rusted. The inspector informed the operator that the handle must be refinished to remove the rust. The operator mentioned that he will be re-painting the handle.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • The facility required general cleaning and sanitation. Several areas of the facility were noted as dirty, dusty, and/or greasy. The inspector informed the operator that all areas of the facility must be maintained in a clean and sanitary condition. The following areas must be cleaned:- The floor underneath the grill- The floor underneath the refrigeration units/coolers- The floor underneath the dishwashing area and sinks**PLEASE CLEAN THE AFOREMENTIONED AREAS.
   • 23. Is the facility maintained in a clean and sanitary condition?
     • The inserts of the ventilation exhaust hood were clean; however, the ceiling portion of the exhaust hood had grease and dust accumulation. The inspector informed the staff that the ceiling part of the hood must be cleaned regularly to be kept free of dust, dirt, and grease accumulation. Please include the ceiling portion of the hood when cleaning your hood inserts. Records indicating the cleaning of the inserts and hood ceiling must be kept and be readily available during inspection moving forward.