Panago #39

6665 Hastings St, Burnaby · Restaurant

26 inspections

Routine InspectionOct 14, 2025
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION):
  - - Surface sanitizer in a spray bottle by the cashier measured at 50 ppm QUATS.
  - Corrective Action(s):
  - - Staff replenished the sanitizer and measured at 200 ppm QUATS.
  - - Ensure sanitizer is replaced daily.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION):
  - - Hand soap dispenser at the staff washroom was empty.
  - Corrective Action(s):
  - - Staff replensihed the dispenser during the inspection.
  - Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation:
  - - Hand sink by the prep cooler is not draining water properly.
  - Corrective Action(s):
  - - Unclogg/fix the hand sink to facilitate proper handwashing.
  - ***Date to be corrected by: 3 days***
  - Violation Score: 3
Routine InspectionApr 16, 2025
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Staff washroom was missing soap and paper towels.
  - Corrective Action(s): Refill soap and paper towel dispenser to ensure proper handwashing procedures are followed.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Rodent droppings were observed in the following locations:
  - - Floor under condiments cooler
  - - Under back prep tables
  - - on dough racks
  - - under dishwashing area
  - - Along wall behind broken cooler
  - - In staff washroom area
  - - Downstairs storage area
  - Pest control company (Orkin) provides services once a month. Report was reviewed during inspection.
  - Corrective Action(s): Remove rodent droppings. Clean and sanitize areas listed with bleach solution. Continue monitoring for pest activity.
  - DATE TO BE CORRECTED BY: April 16, 2025
  - Violation Score: 9
Follow-Up InspectionDec 3, 2024
0 infractions
Routine InspectionNov 26, 2024
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Rodent droppings observed on the stairs and in the downstairs storage area. The last pest control report was from November 22, 2024 (Reviewed during the inspection).
  - Corrective Action(s): Clean all droppings with a bleach solution, continue following the recommendations of a professional pest control company and seal any entry points.
  - Violation Score: 9
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Replace the missing light cover in the kitchen
  - Corrective Action(s): 1 month
  - Violation Score: 1
Follow-Up InspectionJun 6, 2024
0 infractions
Routine InspectionJun 4, 2024
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Chicken bites stored in the prep cooler had an internal temperature of 13 C- discarded.
  - Other foods in the prep cooler had an internal temperature of 8-9 C and were moved to the walk in cooler during the inspection.
  - Corrective Action(s): Corrected during the inspection.
  - Violation Score: 15
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): The kitchen hand sink is not supplied with hot water, since the handle is broken.
  - Corrective Action(s): Repair within two days.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Droppings were found on the floor in the downstairs storage area near the back door.
  - Corrective Action(s): Clean the droppings with a bleach solution and send a copy of the most recent pest control report to Fraser Health within two days.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: The kitchen prep cooler had an ambient temperature of 11 C and the food inside the cooler had internal temperatures of 8-13 C.
  - Corrective Action(s): Fix within two days. The ambient temperature must be between 1-4 C.
  - Violation Score: 3
Follow-Up InspectionDec 1, 2023
0 infractions
Routine InspectionNov 24, 2023
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: The main kitchen hand washing sink did not have hot water. A technician has been called for repairs and will be onsite later today.
  - Corrective Action(s): Fix today.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mouse droppings found in the front cupboard underneath the cash register, on the lower shelf in the back, in hard to reach areas of the floor and around the back entrance.
  - Corrective Action(s): Call a professional pest control company to do an assessment and seal all entry points. Provide the report during the follow up inspection in one week.
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: The following action must be taken:
  - -Install a door sweep on the front door.
  - -Identify all rodent entry points and seal them with steel wool or an alternative.
  - -Ensure that the flour is kept in pest proof containers with lids.
  - -Seal entry points around the prep cooler.
  - Corrective Action(s): 1 week.
  - Violation Score: 9
Routine InspectionMay 26, 2023
0 infractions
Routine InspectionDec 7, 2022
0 infractions
Routine InspectionJun 30, 2022
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): 1. No paper towel in dispenser or available at front hand sink
  - 2. No soap in dispenser in staff washroom
  - Corrective Action(s): Ensure all handsinks and washrooms are supplied with hot & cold water, liquid soap and paper towel.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Plastic curtains at entrance to walk in cooler covered in mold and mildew.
  - Corrective Action(s): Ensure all surfaces in facility are maintained in sanitary condition. Clean and sanitize plastic curtains.
  - Correction date: 1 week
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Broken/cracked plastic insert lids (at least 5 noted)
  - Corrective Action(s): Ensure all cracked/broken lids, inserts and any other equipment or utensils are discarded and replaced with good working order items.
  - Correction date: 1 days
  - Violation Score: 3
Routine InspectionJun 22, 2021
1 infraction
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
  - Observation: Artichoke Heart open can - cut lid on top. Located in cooler
  - Corrective Action(s): Ensure the contents of a opened can are emptied into a sealable container. A open can no longer protect the food inside and is not designed to hold food products once open. Transfer into another container.
  - Correction date: 1 day
  - Violation Score: 3
Routine InspectionDec 3, 2020
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Dough mixer paddle attachment put away in unclean condition. CORRECTED DURING INSPECTION - item was immediately washed in three compartment sink.
  - .
  - Corrective Action(s): Ensure this item is not put away as "clean" when it has not been cleaned.
  - .
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Empty paper towel dispensing unit. Paper towel rolls available but on counter tops. CORRECTED DURING INSPECTION - single dispensing towels added to units.
  - .
  - Corrective Action(s): Ensure the correct paper towels are added to paper towel dispensing units. Do not use paper towel rolls on counters as this requires staff to handle the rolls with wet hands. Use dispensing units.
  - .
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Some cleaning required under counters on floor.
  - .
  - Corrective Action(s):
  - Violation Score: 3
Follow-Up InspectionJan 7, 2020
0 infractions
Routine InspectionDec 31, 2019
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Pizza toppings in the top middle cooler were measured between 8 to 9.5C (steak, ham, chicken etc.). Toppings were filled since morning at 9:30am.
  - Corrective Action(s): Potentially hazardous pizza toppings discarded. Keep the potentially hazardous pizza toppings in the undercounter cooler until the top section is able to maintain 4C or colder.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mildew noted on caulking and some parts of the backsplash around three compartment sinks,
  - Corrective Action(s): Please remove old caulking and recaulk asap. Remove mildew on backsplash and apply sanitizer.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 1) Middle top section of the pizza topping cooler is not able to maintain 4C or colder. 2) Ceiling light in the washroom is too dim and one ceiling light above oven is out.
  - Corrective Action(s): 1) Staff adjusted temperature onsite and called technician who informed him to monitor for half an hour. If there is no change, technician will service the unit. 2) Please replace the broken ceiling lights.
  - Violation Score: 3
Follow-Up InspectionJul 8, 2019
0 infractions
Routine InspectionJun 27, 2019
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Walk-in cooler was measured at 5-6C at time of inspection. Doughs and toppings were being prepared and taken into the walk-in cooler at the same time. The walk-in cooler also appears to be fluctuating according to temperature records.
  - Corrective Action(s): Please have technician adjust the cooler so it is maintained at 4C or colder. Place an accurate display thermometer inside the walk-in cooler. Keep a copy of the service report for review.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Dirty items (e.g. inserts etc.) were being collected between the third compartment sink where sanitizing was taking place, and drying rack for clean items.
  - Corrective Action(s): Discussed one way flow design with operator. Dirty items must be separated from clean items. Keep dirty items in the wash sink directly and not between clean items to prevent contamination.
  - Violation Score: 3
Follow-Up InspectionFeb 1, 2019
0 infractions
Routine InspectionJan 24, 2019
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): One insert of steak was measured at 11.8C and one insert of ground beef was measured at 12.4C. Both stored on the top part of pizza topping cooler and staff was unsure when the temperature had elevated since the food temperature was fine in the morning.
  - Corrective Action(s): Both items discarded. Directed staff to close the lid when restaurant is not busy and check to ensure that cold potentially hazardous food stays 4C or colder.
  - Violation Score: 5
- 104 - Permit not posted in a conspicuous location [s. 8(7)]
  - Observation: Operating Permit could not be located at time of inspection.
  - Corrective Action(s): Please ensure that the Operating Permit is posted in a conspicuous location. If the permit is missing, please contact the Health Unit to replace the permit.
  - Violation Score: 1
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Extra drying rack is directly next to the area where dirty items accumulate at the three compartment sink.
  - Corrective Action(s): Ensure that dirty and clean items are not next to each other as dirty items may splash and contaminate the clean dishware. Consult the Health Unit for solution to this.
  - Violation Score: 1
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: No staff onsite is Foodsafe certified. Repeat.
  - Corrective Action(s): Operator must ensure there is at least one Foodsafe certified staff at each shift in the operator's absence. Have current staff take Foodsafe Level 1. Visit www.foodsafe.ca for more information. Further repeat of this infraction shall result in enforcement action.
  - Violation Score: 1
Follow-Up InspectionJul 12, 2018
0 infractions
Routine InspectionJul 5, 2018
2 infractions
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
  - Observation: No cold water in the handwashing station in pizza preparation area.
  - Corrective Action(s): Please restore cold water asap.
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): No cold water in the main handwashing station in pizza preparation area. No paper towel in the staff washroom.
  - Corrective Action(s): Staff refilled paper towel onsite but the cold water must be restored.
  - Violation Score: 5
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
  - Observation: Flooring in front of the staff washroom is covered with a non approved material (blue). Staff informed that it was used to cover a hole on the ground. Missing tiles also noted around pop cooler in the front retail area.
  - Corrective Action(s): Flooring must be replaced with a durable, non absorbent and smooth material.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Open ceiling noted on top of handwashing station in the pizza preparation area.
  - Corrective Action(s): Please repatch ceiling.
  - Violation Score: 1
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: No staff onsite is Foodsafe certified.
  - Corrective Action(s): Please ensure that a Foodsafe certified staff is present at all shifts.
  - Violation Score: 1
Follow-Up InspectionJan 10, 2018
0 infractions
Routine InspectionDec 27, 2017
2 infractions
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
  - Observation: No hot water at the kitchen handwash station. Operator informed that the knob was leaking/non functional and had it removed, which resulted in no hot water. Hot water available at three compartment sink and staff washroom in the back.
  - Corrective Action(s): Please have the hot water restored in handwash station asap.
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Door seal at back door is loose.
  - Corrective Action(s): Please repair the door seal so it is intact and can prevent pest entry.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Floor tile by pop cooler is cracked and no longer intact.
  - Corrective Action(s): Please replace broken/cracked tiles by next routine.
  - Violation Score: 1
Follow-Up InspectionJul 26, 2017
0 infractions
Routine InspectionJul 18, 2017
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: Washroom in the back has no paper towels. When inquired, staff points to the roll of paper towel hanging on drying rack outside of washroom.
  - Corrective Action(s): All handsinks must be equipped with soap, paper towel, hot & cold running water. Find the appropriate paper towels and refill immediately.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mice droppings found behind dough mixer and along window sill in front bar area.
  - Corrective Action(s): Please remove droppings and sanitize the area properly.
  - Violation Score: 3
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Backdoor to hallway/parking lot outside was left open at time of inspection.
  - Corrective Action(s): Backdoor should be closed to prevent pest entry.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Food debris on the kitchen floor under prep tables, in walk-in cooler and spillage noted where chemicals are stored next to ktichen handsink on the bottom shelf.
  - Corrective Action(s): Overall cleaning is inadequate. Cleaning checklist on the wall also faded and illegible. Floor and shelving units must be cleaned regularly.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Paper towel dispsenser in the front service area does not work. A roll of paper towel was placed on the prep table.
  - Corrective Action(s): Repair the paper towel dispenser asap.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Very dim kitchen lights in the back.
  - Corrective Action(s): Replace ceiling lights so that the kitchen is adeqautely lit for food operation and cleaning.
  - Violation Score: 1
Routine InspectionOct 4, 2012
0 infractions