Skip to content
Loading map…

Red Deer Resort & Casino - Whirlpool

3310 50 Avenue Red Deer AB T4N 3X9 · Aquatic Facility

49 inspections

  1. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Tiles were missing on an area of the whirlpool seat. In addition, areas of the grout is breaking down.Please repair.
  2. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  3. Risk Management Inspection

    6 infractions

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • At the time of inspection, the following parameters were measured: pH = 6.87Free Available Chlorine = 14 ppm.ORP Controller read pH=7.2ORP=864The ORP controller readings did not correspond with the pH levels measured in the pool water. Please ensure the equipment is adjusted, calibrated, or repaired as necessary so that it can consistently and accurately maintain the pool pH within acceptable operating ranges.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • Free available chlorine (FAC) was measured at 14 ppm.The acceptable free available chlorine residual for a whirlpool is a minimum of 2 ppm; however, the measured FAC exceeded shock chlorination levels of 10 ppm. This poses a chemical exposure risk to patrons. Please ensure the free available chlorine concentration is reduced and maintained within the safe operating range of 2–5 ppm.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The certified pool operator is not overseeing pool operations.Ensure the pool is operated and maintained on a day-to-day basis by a certified pool operator. The certified pool operator must have a clear understanding of water treatment, disinfection, facility operation and safety where required.Ensure documentation is available that outlines roles and responsibilities of pool operator and staff.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemical parameters are being monitored; however, the operating records are incomplete. In addition, operating records are not dated.Ensure operating records are complete, with dates, and in accordance with the Pool Standards. Ensure operating records include water clarity checks, contamination event logs, equipment maintenance and incident records. In addition, ensure quantities and dates of all chemicals used are recorded.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written policies and plans were not available. This includes pool safety and supervision plan, response to water quality issues including vomit and diarrheal incidents, and general sanitation plans.Ensure written policies, specific to this facility, are developed and submitted to Public Health Inspector for review and implemented once approved. These written policies must cover safety and supervision of all patrons, response to water quality issues, including fecal contamination and general sanitation.
  4. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  5. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The chemical feeder has been repaired.Free available chlorine was measured at 4.91 ppm.The pH was measured at 6.65.Please ensure pH is adjusted to be within the correct range 6.8-7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 01.23.2026: Alkalinity measured to be 18ppm.Previously:ALK was measured at 31ppm.ACTION:Ensure total alkalinity is raised. The total alkalinity of a public swimming pool water must be maintained at no less than 60mg/l and no greater than 180g/l.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  6. Monitoring Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine levels were measuring high at 6ppm. PHI pool kit maxes out at 6ppm. Facility AM records stated free chlorine levels were measured at 0.31ppm.Maintenance worker, Jon Gabel, stated that chlorine was manually added to the pool water to raise free chlorine levels as per the direction of the previous pool operator.pH was measured at 7.52, however, automated controllers were turned off at the time of the inspection.ACTION:Ensure disinfection system is in good working order. Automated chemical feeding and monitoring equipment for pH and chlorine must be maintained in good working condition.A free chlorine residual of no less than 2ppm must be consistently maintained at all times.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • ALK was measured at 31ppm.ACTION:Ensure total alkalinity is raised. The total alkalinity of a public swimming pool water must be maintained at no less than 60mg/l and no greater than 180g/l.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Automated chemical feeders were turned off during the inspection and chlorine reservoir was empty while the pool was in operation.ACTION:1. Ensure the disinfection system is in proper working condition and that the automated chemical feeding and monitoring system is working properly so that pool water is continually disinfected. The system must be maintained, calibrated, and manually tested daily, with readings recorded.2. Chemically balance the pool water and ensure that the free available chlorine is maintained at a minimum of 2.0 milligrams per litre while in operation. 3. Ensure all other chemical parameters are in accordance with the requirements set out in the Pool Standards.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated chemical feeders were turned off at the time of the inspection for maintenance. The pool was operational while feeders were off.ACTION:Ensure the disinfection system is in proper working condition and that the automated chemical feeding and monitoring system is working properly so that pool water is continually disinfected. The system must be maintained, calibrated, and manually tested daily, with readings recorded.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Maintenance is responsible for the day-to-day operations of the pool; however, at this time, none of the maintenance staff are certified pool operators. Staff member, Diana Sng, has completed CPO level 1 course. Proof of completion was provided.As defined in the Public Swimming Pools Regulation, a pool operator means an individual who operates and maintains a pool on a day-to-day basis and meets the qualifications set out in the Pool Standards in order to do so. As per the Pool Standards, the pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister.ACTION:Ensure the pool is operated and maintained on a day-to-day basis by a certified pool operator.
  7. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  8. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • This week's bacteriological water sample came back with total coliforms present. Please increase the chlorine concentration for at least one pool volume turnover, then re-balance the water chemistry.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  9. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  10. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Total coliforms = Present in the pool.PHI discussed results with operator and operator confirmed that they will be shocking the pool.Suggested water treatment procedures emailed to operator.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Pseudomonas aeruginosa = isolatedPHI discussed results with operator and operator confirmed that they will be draining and scrubbing the pool with a supershock chemical, treat the water and then rebalance the chemistry.Suggested water treatment procedures emailed to operator.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  11. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Total coliforms = Present in the pool.PHI discussed results with operator and operator confirmed that they will be shocking the pool.Suggested water treatment procedures emailed to operator.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Pseudomonas aeruginosa = isolatedPHI discussed results with operator and operator confirmed that they will be draining and scrubbing the pool with a supershock chemical, treat the water and then rebalance the chemistry.Suggested water treatment procedures emailed to operator.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  12. Monitoring Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Total coliforms = Present in the pool.PHI discussed results with operator and operator confirmed that they will be shocking the pool.Suggested water treatment procedures emailed to operator.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The lowest number on the flow meter scale observed to be 100 GPM. Flow meter float was below the last dash on the scale.Flow meter cannot gauge the flow accurately.Please consider a lower range flow meter.
  13. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample results indicated:Total coliforms = Present in the pool.PHI discussed results with operator and operator confirmed that they will be shocking the pool.Suggested water treatment procedures emailed to operator.
  14. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity observed not measured/recorded in maintenance log. Please ensure to verify at least once weekly.
  15. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample result showed a presence of TC from sample collected April 16, 2025.PHI discussed the results with Allan, maintenance manager. Allan stated that they will shock chlorinate the pool and rebalance the chemistry.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity observed not measured/recorded in maintenance log. Please ensure to verify at least once weekly.
  16. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample result showed a presence of TC from sample collected April 16, 2025.PHI discussed the results with Allan, maintenance manager. Allan stated that they will shock chlorinate the pool and rebalance the chemistry.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity observed not measured/recorded in maintenance log. Please ensure to verify at least once weekly.
  17. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample result showed whirlpool TC from sample collected April 16, 2025.PHI discussed the results with Allan, maintenance manager. Allan stated that they will shock chlorinate the pool and rebalance the chemistry.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  18. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample result showed whirlpool HPC count was greater than 1,870 from sample collected April 9, 2025.PHI discussed the results with Allan, maintenance manager. Allan stated that they will shock chlorinate the pool and rebalance the chemistry.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  19. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  20. Risk Management Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample result. The water sample noted present of Total Coliforms. Pseudomonas aeruginosa was isolated in this sample. Operator provided instructions to close the pool until sample comes back and is satisfactory. Discussed with Allan and emailed: Pseudomonas aeruginosa Information Sheet.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected February 19, 2025 indicated: 530 cfu/mL for HPC.Discussed with Allan.Please resample when treatment is complete and water parameters/chemistry is rebalanced.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  21. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory water sample result. The water sample noted present of Total Coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  22. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  23. Risk Management Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count unsatisfactory. HPC measured approximately 3,040 CFU/mL. Pseudomonas not isolated.Instructions provided to operator regarding bringing count back down.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  24. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  25. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.(BN - compliance to be confirmed at next routine inspection - December 31, 2024)
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.(BN - compliance to be confirmed at next routine inspection - December 31, 2024)
  26. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The chemistry of the water as follows:pH: 7.93Free Chlorine: ORTemp: 41.6 degrees C
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  27. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • December 31, 2024:-The flow was decrease to 30 GPM which increased the turnover period to 40 minutes and decreases the rate of filtration to 6.11 GPM/sq ft. Please increase to flow rate to 60 GPM to meet the manufacturers and legislative requirements for the turnover period and rate of filtration. May 20, 2024 :-Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
  28. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Unsatisfactory results: HPC > 57000 CFU/mL and Pseudomonas isolated.Staff member advised to close the pool from public access. Follow instructions here: https://www.albertahealthservices.ca/assets/wf/eph/wf-eh-pseudomona-in-hot-tubs.pdf
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC detected: < 57000 CFU/ml
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  29. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  30. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample result showed whirlpool HPC count was greater than 57,000 from sample collected October 2, 2024.PHI spoke with Oscar who collected the sample, and he referred PHI to Allan, maintenance manager.PHI discussed the results with Allan. Allan stated the only thing they did was that they backwashed and nothing else. PHI advised Allan to shock chlorinate the pool, rebalance the chemistry and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  31. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  32. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  33. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms were present, pseudomonas aeruginosa was isolated and HPC was >57,000CFU/mL.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Total coliforms were present, pseudomonas aeruginosa was isolated and HPC was >57,000CFU/mL.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  34. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms were present in water sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  35. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Vol / flow = 1000 gal / 100GPM = 10 minutes. Rate of Filtration = flow / filter surface area = 100GPM / 4.91sq ft / 1 filter = 20GPM/sq ft. This exceeds manufacturer's instructions of 15GPM/sq ft.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • There is no certified pool operator on site. An owner or owner's agent must be certified in pool operations.Pool operator must be certified by an organization that is on the List of Approved Pool Operator Education Organizations approved by the Minister and proof of completion must be provided to public health inspector by July 31, 2024.
  36. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
  37. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • WE-24-0010760Psedumonas present HPC 640 CFU/mLTalked to Lawrence, pool operator, he will shock right the way and resample next day.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WE-24-0010760Psedumonas present HPC 640 CFU/mLTalked to Lawrence, pool operator, he will shock right the way and resample next day.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
  38. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
  39. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • A re-inspection was conducted with CPO, Lawerence. Free available chlorine (FAC) levels were still reading high and out of range. Whirlpool will remain closed until FAC is lowered below 10ppm.
  40. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • Free chlorine levels were reading high and out of range. Operator was instructed to close whirlpool.Free chlorine levels above 10ppm can lead to skin and eye irritation, hair damage, and effect individuals with respiratory sensitives. Ensure free chlorine levels are below 10ppm, ideally below 7ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Scum lines were present.Please ensure scum lines are cleaned.
  41. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
  42. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample will be collected on Monday of next week.HPC >57,000 cfu/ml.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • FAC was measured at 1.02ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Water appeared cloudy at the time of the inspection. Whilpool was closed at the time of the inspection.Pool was turned off due to ongoing construction. Allow chemcial quality to balance prior to opening. Ensure water is clear.
  43. Risk Management Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample will be collected on Monday of next week.HPC >57,000 cfu/ml.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
  44. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample will be collected on Monday of next week.HPC >57,000 cfu/ml.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was in disrepair. Turnover and rate of filtration could not be calculated.Please ensure flow meter is repaired.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Pool basin appeared in good repair. Thick scum lines were observed inside skimmer pots.Please ensreu scum lines are cleaned.
  45. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57,000 cfu/ml.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1. The disinfection system is in disrepair.Upon further investigation by Automated Aquatics, it was found that the salt concentration in the pool water was below the recommended levels. A salt concentration of 3000ppm is required for the best operation of the Pool Pilots (salt cells).Extra salt is needed to bring concentration levels up. In addition, a salt test-kit is required on site. As per the direction of Automated Aquatics, backwash the full volume of the hot tub. Refill, adding the correct amount of salt to bring the salinity to 3000ppm (3.6 KG or about ¼ of a bag of Aqua Salt). Allow the controller to bring the chemistry into balance. Confirm with manual test kit.2. pH was measured at 8.23 which is outside of the acceptable range of 6.8 - 7.6. Acid tubes require replacement.Ensure acid tubes are changed and ensure the pH of the pool water is within the acceptable range of 6.8 – 7.6.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The disinfection system is in disrepair.Upon further investigation by Automated Aquatics, it was found that the salt concentration in the pool water was below the recommended levels. A salt concentration of 3000ppm is required for the best operation of the Pool Pilots (salt cells).Extra salt is needed to bring concentration levels up. In addition, a salt test-kit is required on site. As per the direction of Automated Aquatics, backwash the full volume of the hot tub. Refill, adding the correct amount of salt to bring the salinity to 3000ppm (3.6 KG or about ¼ of a bag of Aqua Salt). Allow the controller to bring the chemistry into balance. Confirm with manual test kit.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The pool operator does not have a good understanding of pool operations.Ensure the pool operator obtains additional training on pool operations specific to the facility. The certified pool operator must have a clear understanding of water treatment, disinfection, facility operation and safety as required.
  46. Risk Management Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57,000 cfu/ml.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1. The disinfection system is in disrepair.Upon further investigation by Automated Aquatics, it was found that the salt concentration in the pool water was below the recommended levels. A salt concentration of 3000ppm is required for the best operation of the Pool Pilots (salt cells).Extra salt is needed to bring concentration levels up. In addition, a salt test-kit is required on site. As per the direction of Automated Aquatics, backwash the full volume of the hot tub. Refill, adding the correct amount of salt to bring the salinity to 3000ppm (3.6 KG or about ¼ of a bag of Aqua Salt). Allow the controller to bring the chemistry into balance. Confirm with manual test kit.2. pH was measured at 8.23 which is outside of the acceptable range of 6.8 - 7.6. Acid tubes require replacement.Ensure acid tubes are changed and ensure the pH of the pool water is within the acceptable range of 6.8 – 7.6.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The disinfection system is in disrepair.Upon further investigation by Automated Aquatics, it was found that the salt concentration in the pool water was below the recommended levels. A salt concentration of 3000ppm is required for the best operation of the Pool Pilots (salt cells).Extra salt is needed to bring concentration levels up. In addition, a salt test-kit is required on site. As per the direction of Automated Aquatics, backwash the full volume of the hot tub. Refill, adding the correct amount of salt to bring the salinity to 3000ppm (3.6 KG or about ¼ of a bag of Aqua Salt). Allow the controller to bring the chemistry into balance. Confirm with manual test kit.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The pool operator does not have a good understanding of pool operations.Ensure the pool operator obtains additional training on pool operations specific to the facility. The certified pool operator must have a clear understanding of water treatment, disinfection, facility operation and safety as required.
  47. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57,000 cfu/ml.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1. The disinfection system is in disrepair. Free available chlorine was measured at 0.35 milligrams per litre.Ensure the disinfection system is assessed by a qualified pool technician and documentation is provided confirming that the system is in acceptable operating condition. If repairs are required, they must be completed to ensure that the pool water is microbiologically, chemically, and physically safe for use. 2. pH was measured at 8.23 which is outside of the acceptable range of 6.8 - 7.6.Ensure the pH of the pool water is within the acceptable range of 6.8 – 7.6.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The disinfection system is in disrepair.Ensure the disinfection system is assessed by a qualified pool technician and documentation is provided confirming that the system is in acceptable operating condition. If repairs are required, they must be completed to ensure that the pool water is microbiologically, chemically, and physically safe for use.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The pool operator does not have a good understanding of pool operations.Ensure the pool operator obtains additional training on pool operations specific to the facility. The certified pool operator must have a clear understanding of water treatment, disinfection, facility operation and safety as required.
  48. Demand Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1. The disinfection system is in disrepair. Free available chlorine was measured at 0.35 milligrams per litre.Ensure the disinfection system is assessed by a qualified pool technician and documentation is provided confirming that the system is in acceptable operating condition. If repairs are required, they must be completed to ensure that the pool water is microbiologically, chemically, and physically safe for use. 2. pH was measured at 8.23 which is outside of the acceptable range of 6.8 - 7.6.Ensure the pH of the pool water is within the acceptable range of 6.8 – 7.6.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The disinfection system is in disrepair.Ensure the disinfection system is assessed by a qualified pool technician and documentation is provided confirming that the system is in acceptable operating condition. If repairs are required, they must be completed to ensure that the pool water is microbiologically, chemically, and physically safe for use.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The pool operator does not have a good understanding of pool operations.Ensure the pool operator obtains additional training on pool operations specific to the facility. The certified pool operator must have a clear understanding of water treatment, disinfection, facility operation and safety as required.
  49. Risk Management Inspection

    0 infractions