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Regal Nails Salon & Spa

500 - 201 Southridge Drive Okotoks AB T1S 2C8 · Personal Services

Official record from Alberta →

Inspection summary

Regal Nails Salon & Spa has been inspected 6 times by Alberta Health Services (Environmental Public Health) since June 12, 2024. The most recent inspection, on July 8, 2025, recorded 4 infractions.

None of the 6 inspections on record were free of infractions. No inspections are on record from the past 12 months. All recorded findings relate to upkeep, equipment or paperwork rather than direct infection-control risks to clients.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 19 times across 6 separate inspections, most recently on July 8, 2025. For example: Is single-use or uncleanable equipment being used as intended (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded once on July 8, 2025. For example: Is cleansing and antisepsis of skin and mucous membrane performed in accordance to written procedures and are suitable products being used?

  • Food safety training and certificationLower risk

    Some jurisdictions require operators to complete infection-prevention training, or to hold specific qualifications for higher-risk services such as tattooing, piercing or electrolysis. These findings mean the training record was missing at the time. They do not by themselves mean a client was put at risk.

    Recorded once on June 12, 2024. For example: Do operators and personal services workers comply with the Personal Services Regulation and Standards and do they have the skills and knowledge to perform their duties in a safe and sanitary manner?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on July 8, 2025. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this personal services facility (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Monitoring Inspection

    4 infractions

    • 10. Is cleansing and antisepsis of skin and mucous membrane performed in accordance to written procedures and are suitable products being used?
      • No cleansing step before waxing. **Ensure there is a cleansing step before waxing.
    • 14. Is single-use or uncleanable equipment being used as intended (Non-Critical)?
      • Single use disposal toe separators were being washed and disinfected. **Do not re-use single use disposal equipment.
    • 20. Is reusable equipment disinfected properly?
      • Expired CS 20 test strips. **Obtain new test strips.
    • 33. Are general nuisance conditions, other than those noted in other violations, being prevented at this personal services facility (Non-Critical)?
      • Water damaged ceiling tile was observed above the pedicure stations. **Ensure the source of water infiltration is repaired and replace the water damaged ceiling tile.
  2. Risk Management Inspection

    1 infraction

    • 20. Is reusable equipment disinfected properly?
      • High-level disinfectant reuse log was only recording tests of disinfectant every 5 days. Testing should be conducted every 24 hours to verify correct disinfectant strength for reprocessing of spa tools. Test high-level disinfectant if re-using past 24 hours, up to 14 days per manufacturer instructions, and keep records of testing for disinfectant reuse. Ensure these records are accurate and available for review upon future inspections.
  3. Risk Management Inspection

    2 infractions

    • 20. Is reusable equipment disinfected properly?
      • Spa tools were observed being immersed in high-level disinfectant without an indicated means of monitoring contact time. Ensure that staff are using a reliable means of tracking time elapsed whenever disinfecting equipment, to ensure the required contact time is reached.
    • 20. Is reusable equipment disinfected properly?
      • High-level disinfectant was being reused without using test strips to verify as specified by manufacturer instructions. Test strips were available onsite but were sealed and unopened upon initial inspection. No records were available to confirm disinfectant reuse. Test high-level disinfectant if re-using past 24 hours, up to 14 days per manufacturer instructions, and keep records of testing for disinfectant reuse. Ensure these records are accurate and available for review upon future inspections.**Send a partially completed high-risk disinfectant log with proof of disinfectant testing to remove this violation**
  4. Risk Management Inspection

    4 infractions

    • 20. Is reusable equipment disinfected properly?
      • The larger container used to disinfect reusable foot files contained a diluted CS20, which failed to provide a satisfactory reading using test strips. Follow manufacturer instructions regarding the preparation of high-level disinfectant. Do not dilute product unless specified to do so by manufacturer instructions.
    • 20. Is reusable equipment disinfected properly?
      • High-level disinfectant was being reused without using test strips to verify as specified by manufacturer instructions. Test strips were available onsite but were sealed and unopened upon initial inspection. No records were available to confirm disinfectant reuse. Test high-level disinfectant if re-using past 24 hours, up to 14 days per manufacturer instructions, and keep records of testing for disinfectant reuse. Ensure these records are accurate and available for review upon future inspections.*Send a high-risk disinfectant log with proof of disinfectant testing to remove this violation**Copy of disinfectant log was provided during inspection. Accurately complete log information per manufacturer-specific testing criteria and provincial regulatory requirements.
    • 20. Is reusable equipment disinfected properly?
      • The container used for high-level disinfectant immersion is too small to fully immerse the removable component of the reusable foot file spa tool. The entire client contact area of the tool must be immersed in high-level disinfectant to be considered fully reprocessed. Use an alternate container to hold high-level disinfectant which can contain any type of tool requiring high-level disinfection.
    • 30. Is the reprocessing area of a personal service facility that uses reusable equipment properly designed, managed and maintained to ensure the safety of clients?
      • A drying rack containing reusable staff dishware and cutlery was observed near the reprocessing area. The lack of additional sinks in this space raises concerns that the reprocessing sink is being used for incompable undertakings. Move personal dishware to confirm that the reprocessing sink is not being used to wash staff dishware.
  5. Risk Management Inspection

    4 infractions

    • 20. Is reusable equipment disinfected properly?
      • High-level disinfectant was being reused without using test strips to verify as specified by manufacturer instructions. Test strips were available onsite but were sealed and unopened upon initial inspection. No records were available to confirm disinfectant reuse. Test high-level disinfectant if re-using past 24 hours, up to 14 days per manufacturer instructions, and keep records of testing for disinfectant reuse. Ensure these records are accurate and available for review upon future inspections.*Send a high-risk disinfectant log with proof of disinfectant testing to remove this violation
    • 20. Is reusable equipment disinfected properly?
      • The intermediate-level disinfectant used on pedicure basins was expired. Acquire suitable in-date disinfectant for client care surfaces.
    • 20. Is reusable equipment disinfected properly?
      • The container used for high-level disinfectant immersion is too small to fully immerse the removable component of the reusable foot file spa tool. The entire client contact area of the tool must be immersed in high-level disinfectant to be considered fully reprocessed. Use an alternate container to hold high-level disinfectant which can contain any type of tool requiring high-level disinfection.
    • 30. Is the reprocessing area of a personal service facility that uses reusable equipment properly designed, managed and maintained to ensure the safety of clients?
      • A drying rack containing reusable staff dishware and cutlery was observed near the reprocessing area. The lack of additional sinks in this space raises concerns that the reprocessing sink is being used for incompable undertakings. Move personal dishware to confirm that the reprocessing sink is not being used to wash staff dishware.
  6. Monitoring Inspection

    7 infractions

    • 06. Do operators and personal services workers comply with the Personal Services Regulation and Standards and do they have the skills and knowledge to perform their duties in a safe and sanitary manner?
      • Staff were unable to correctly identify the required immersion time of the high-level disinfectant being used.
    • 17. Is reusable equipment cleaned properly (Critical)?
      • One of the spa clippers stored in a reprocessed storage area was observed to be heavily rusted along the edge of clippers. Rusted tool was disposed of during inspection. Ensure that tools are being inspected after cleaning for debris or conditions such as rusting that would compromise its ability to be thoroughly disinfected.
    • 20. Is reusable equipment disinfected properly?
      • Nail drill bits were observed being disinfected in an alcohol-based solution. The alcohol used did not contain a DIN or other disinfectant claims.Ensure that reusable tools used in spa services are being reprocessed in suitable, recognized disinfectants.
    • 20. Is reusable equipment disinfected properly?
      • A reliable means of measuring the contact time of tools immersed in high-level disinfectant was not observed during inspection. Provide a means of tracking disinfectant contact time. Acceptable methods include a digital or analog timer within the reprocessing area.
    • 20. Is reusable equipment disinfected properly?
      • The intermediate-level disinfectant used on pedicure basins was expired. Acquire suitable in-date disinfectant for client care surfaces.
    • 20. Is reusable equipment disinfected properly?
      • High-level disinfectant was being reused without using test strips to verify as specified by manufacturer instructions. Test strips were available onsite but were sealed and unopened upon initial inspection. No records were available to confirm disinfectant reuse. Test high-level disinfectant if re-using past 24 hours, up to 14 days per manufacturer instructions, and keep records of testing for disinfectant reuse. Ensure these records are accurate and available for review upon future inspections.
    • 30. Is the reprocessing area of a personal service facility that uses reusable equipment properly designed, managed and maintained to ensure the safety of clients?
      • A drying rack containing reusable staff dishware and cutlery was observed near the reprocessing area. The lack of additional sinks in this space raises concerns that the reprocessing sink is being used for incompable undertakings. Move personal dishware to confirm that the reprocessing sink is not being used to wash staff dishware.
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