Skip to content
Loading map…

Rocky Ridge Retirement Community - Food

10715 Rocky Ridge Boulevard NW Calgary AB T3G 4G1 · Food - General

6 inspections

  1. Demand Inspection

    5 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • DALHOUSIE SERVERY:1) Perishable dessert (mouse with whipped cream) was stored at room temp next to the dishwasher. Internal temp measured 9C. Store perishable foods at or below 4C, or at or above 60C. Staff immediately placed into cooler.2) Rice stored in the steam table measured 51C. There were gaps between inserts in the steam table and water level was too low.3) Perishable foods were stored at room temp around the steam table and not temperature controlled. Chicken measured @ 43C, mashed potatoes @ 42C, gravy @ 44C. When inspector stated foods must be kept hot and to place items into steam table, DOC directed food handler to plate foods for service immediately without PHI consultation. Note: although risk of foodborne illness was low based on prep time in kitchen to service, this decision is NOT based on DOC's discretion over that of PHI's. To ensure food safety, foods may need to be reheated or discarded.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • DALHOUSIE SERVERY:1) The hand sink fixture was difficult to operate - water would sometimes turn on depending on angle of fixture handle, and would not always turn off. Please repair/replace the tap fixture.
    • 20. Do food handlers at the facility have adequate food safety training?
      • DALHOUSIE SERVERY:1) Food handler display limited food safety knowledge. Please have food handler complete the AHS basic food safety course or a recognized food safety course.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • DALHOUSIE SERVERYA leak was observed under the steam table. - Repair the leak.**March 3, 2026: staff indicated water leaked out of steam table wells and required refilling every 2 mins. Water pooled below steam table counter with catch pail present.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • MAIN KITCHEN:1) A porous mat was present in the dish pit area. Please remove.
  2. Demand Inspection

    7 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • DALHOUSIE SERVERY:1) A surface sanitizer was not prepared and readily available during food service (corrected).
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • MAIN KITCHEN:Staff personal items (purse, cell phone, container of gum) were stored in the front service under counter cabinet and on counter. This is a repeating violation. Please ensure staff store personal items in separate area that does not contaminate food and food areas.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • DALHOUSIE SERVERY:1) Perishable dessert (mouse with whipped cream) was stored at room temp next to the dishwasher. Internal temp measured 9C. Store perishable foods at or below 4C, or at or above 60C. Staff immediately placed into cooler.2) Rice stored in the steam table measured 51C. There were gaps between inserts in the steam table and water level was too low.3) Perishable foods were stored at room temp around the steam table and not temperature controlled. Chicken measured @ 43C, mashed potatoes @ 42C, gravy @ 44C. When inspector stated foods must be kept hot and to place items into steam table, DOC directed food handler to plate foods for service immediately without PHI consultation. Note: although risk of foodborne illness was low based on prep time in kitchen to service, this decision is NOT based on DOC's discretion over that of PHI's. To ensure food safety, foods may need to be reheated or discarded.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • DALHOUSIE SERVERY:1) The hand sink fixture was difficult to operate - water would sometimes turn on depending on angle of fixture handle, and would not always turn off. Please repair/replace the tap fixture.
    • 20. Do food handlers at the facility have adequate food safety training?
      • DALHOUSIE SERVERY:1) Food handler display limited food safety knowledge. Please have food handler complete the AHS basic food safety course or a recognized food safety course.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • MAIN KITCHEN:1) A porous mat was present in the dish pit area. Please remove.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • DALHOUSIE SERVERYA leak was observed under the steam table. - Repair the leak.**March 3, 2026: staff indicated water leaked out of steam table wells and required refilling every 2 mins. Water pooled below steam table counter with catch pail present.
  3. Monitoring Inspection

    9 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • MAIN KITCHENThe quats sanitizer was measured at 0 ppm. - The operator re-dispensed the sanitizer, and it was measured at 200 ppm.
    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • MAIN KITCHEN Walk-in freezer condenser leaking and food was stored below the leak. - Do not store food under condensers as it poses a cross-contamination risk specially if there is a leak. Repair the leak.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • MAIN KITCHEN FRONT SERVICE AREA1) Employee personal items like jackets, bags were stored with food service items. - Store employee personal items in a designated area. The operator moved the items during the inspection.2) Employee food was stored in food service fridge in the front service area. - Do not store employee food in food service fridge. The operator removed the food from the fridge during the inspection.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • MAIN KITCHEN1) The food stored in the refrigerator by the ice cream freezer was measured as follows: Butter: 11.7 degrees CCheese: 9 degrees C- The food was discarded. Repair the fridge and do not use it until it can maintain a temperature of 4 degrees or below.2) Salad was stored at room temperature. - The operator discarded the salad. Maintain all perishable foods that require refrigeration at or below 4 degrees C.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • KANANSKIS KITCHENThe refrigerator was not equipped with a thermometer. -Provide an appropriate thermometer for temperature monitoring.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • MAIN KITCHEN SERVERYThe hand sink in the front service area was blocked with coffee pots.- Do not store anything in the handwashing sink. Make sure the hand sink is always accessible.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • MAIN KITCHEN 1) Baseboards throughout the main kitchen were in disrepair. - Repair the baseboards. 2) The wooden shelf under the food counter by the ice cream freezer had paint chipped off. - Repaint the shelf.3) Baseboard under the handwashing sink in the front service area was water damaged. - Repair/ replace the baseboard. 4) The trims of the cabinets in the front service area were coming off. - Repair/ replace the trims.5) Walk-in freezer condenser was leaking. - Repair the leak. 6) The wall by the kitchen door in the front servery area was in disrepair. - Repair the wall.7) The condenser was leaking in the walk- in cooler. -Repair the leak and do not store any food under the condenser. DALHOUSIE SERVERY8) A leak was observed under the steam table. - Repair the leak.KICKING HORSE LOUNGE9) The trims of the cabinets were missing exposing raw wood.- Repair the cabinets.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • MAIN KITCHEN 1) The refrigerator temperature in the main kitchen was measured at 11 degrees C. - Repair the fridge. 2) The ice cream freezer door was in disrepair and was secured with tape. - Repair the freezer door. 3) The ice cream freezer had ice buildup and ice cream build up. - Regularly run defrost cycle and clean the freezer.4) Buildup of food debris/grime was observed on equipment (steam table, counters, shelves, etc.) in main kitchen.- Clean the equipment. KICKING HORSE LOUNGE5) Wine glasses with lip stains and wine stains were observed stored with clean utensils. - Inspect the utensils to see if the utensils are properly washed and then put them in storage.BISTRO6) The area under the coffee machine has coffee beans and coffee spilled. - Clean under the coffee machine.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • MAIN KITCHEN:1) Hard to reach areas under the dry dishes rack had food debris accumulated. - Clean the area. 2) Buildup of food debris/grime was observed on floors. - Clean the floors. DALHOUSIE SERVERY:3) Hard to reach areas had food debris accumulated. - Clean the area. 4) Service gate had dust accumulated. - Clean the gate. 5) The vent had dust accumulation. - Clean the vent.WAREHOUSE CAGE6) Food debris build up was observed under the cage shelves.- Clean the area.
  4. Monitoring Inspection

    1 infraction

    • 17. Are general nuisance conditions, other than those noted in other violations, being prevented at this food facility (Critical)?
      • 1. A knife was placed in the hand sink. Please ensure the hand sink is accessible for handwashing at all times.2. Expired sauces were observed in the dry storage room. Expired items were discarded by the operator.
  5. Risk Management Inspection

    0 infractions

  6. Monitoring Inspection

    4 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • Used wiping cloths were sitting on the counters in the main kitchen and DSL serving kitchen.-Please store wiping cloths in a sanitizer solution when not in use.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Scoops were being stored with the handles directly in the food product in the dry food storage bins.-Please do not store scoops with handles directly in the food product.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • 1. The cupboards in the front coffee area were worn and had some water damage, which was making the surface hard to clean.-Please refinish the cupboards so they are smooth, impervious to moisture, and easy to clean.2. One drainage pipe under the dishwasher was leaking.-Please repair the leak.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1. The main kitchen requires a thorough cleaning. There was some food debris build up noted in the following areas: on the plastic transport carts, on the handles of the refrigerators/freezers, on the floor under and around the dishwasher.-Please conduct a thorough cleaning of the main kitchen.2. The cupboards in the bar area and the kananaskis kitchen had some debris build up and miscellaneous items.-Please clean and organize the cupboards.