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Rong Chef Noodle House

2302 - 4500 Kingsway, Burnaby · Restaurant

21 inspections

  1. Routine Inspection

    0 infractions

  2. Follow-Up Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Debris and rodent droppings observed inside the undercounter cabinet at the front (sink cabinet & flour cabinet).
      • Corrective Action(s):
      • - Empty the cabinet and sanitize all surfaces after cleaning. Staff started cleaning at the time of inspection.
      • Violation Score: 3
  3. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 1. Two buckets of cold noodles (one dried and one cooked) submerged underwater observed in room temperature were probed at 12C-13C at the time of inspection. The staff noted it has just been within 2 hours.
      • 2. The ambient temperature of a container full of raw shelled eggs measured at 20C.
      • 3. A white domestic fridge at the cashier are measured at 8C.
      • Corrective Action(s): 1. Two buckets of noodles were moved into the cooler that can maintain at 4C or below.
      • 2. Raw shelled eggs in the container have been discarded by the staff at the time of inspection.
      • 3. All PHFs (e.g. trays of eggs) have been transferred into another working cooler. Ensure to monitor the temperature of the cooler at all time. Maintain a temperature log.
      • Violation Score: 15
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer solution in a spray bottle by the cashier measured 0 ppm chlorine.
      • Corrective Action(s): The staff replenished the spray bottle with 100 ppm chlorine solution. Ensure to maintain a chlorine test strip to monitor the concentration of the chlorine sanitizer.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Two egg casings of cockroach and debris observed inside the cabinet under the handsink by the chest freezer.
      • Corrective Action(s): Deep cleaning required for the mentioned area. Continue to monitor for pest activities.
      • To be corrected by August 6th, 2025.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: REPEAT VIOLATION: A white domestic cooler not able to maintain the ambient temperature of 4C or below (8C)
      • Corrective Action(s): Defrost the cooler after pulling out the plug. If this does not work, contact a technician to repair. The cooler must maintain at the ambient temperature of 4C or below at all times. Do not store any potentially hazardous food in to this cooler until it is in good working condition.
      • To be corrected by August 6th, 2025.
      • Violation Score: 9
  4. Follow-Up Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Bucket full with raw eggs stored in ambient - measured at 19C.
      • - Domestic fridge (front) measured at 10.7C.
      • Corrective Action(s):
      • - Items discarded. Ensure they are stored at 4C or below.
      • - Mostly eggs stored in this fridge. All eggs were transferred to another working cooler.
      • Violation Score: 15
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - Domestic fridge (cooler) not able to maintain the ambient temperature of 4C or below.
      • Corrective Action(s):
      • - Operator stated that it could be ice build up issue. She will try defrosting after pulling out the plug. If this does not work, ensure to have a technician repair it. Ambient temperature of 4C or below should be maintained. No potentially hazardous food item to be stored until the repair is completed.
      • Date to be corrected by: Feb 18, 2025
      • Violation Score: 9
  6. Follow-Up Inspection

    0 infractions

  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Undercounter cooler ambient temperature measured at 13.9C.
      • Corrective Action(s):
      • - Do not store any potentially hazardous (perishable) food items in the cooler. Items discarded.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Nymph stage cockroaches observed from one insect monitor trap.
      • Corrective Action(s):
      • - Ensure to deep clean all hard-to-reach areas including the floor behind equipment, inside cabinets etc.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - Undercounter cooler not able to maintain ambient temperature at 4C or below. Do not store any perishable food items until the cooler is fully repaired.
      • Corrective Action(s):
      • - Repair.
      • Date to be corrected by: Aug 1, 2024
      • Violation Score: 9
  9. Routine Inspection

    1 infraction

    • 204 - Food not cooked or reheated in a manner that makes it safe to eat [s. 14(1)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Observed hot held meat sauce being reheated using a warmer.
      • Corrective Action(s):
      • - Warmer should not be used to reheat food items. Ensure food items are properly cooked/reheated to 74C or above before they are transferred to hot holding units. Operator manually heated them up on the stove at the time of inspection.
      • Violation Score: 5
  10. Follow-Up Inspection

    0 infractions

  11. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Multiple live cockroaches observed on the glue trap.
      • Corrective Action(s):
      • - Glue trap was replaced at the time of inspection. Operator did not fully comprehend the instruction given from the last report regarding treatment. Ensure to have a professional pest control company to provide treatment service for cockroach control. Cover spices on the counter before closing. Clean & sanitize areas around pipes and grease trap. Operator to provide a copy of service report during the follow up inspection.
      • Date to be corrected by: Aug 3, 2023
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation:
      • - Portable deep fryer observed in use at the front without proper ventilation system.
      • Corrective Action(s):
      • - Stop the use of deep fryer immediately. This equipment is not approved to be used in this location.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation:
      • - REPEAT VIOLATION. No staff on site has valid foodsafe training.
      • Corrective Action(s):
      • - Staff to sign up for Foodsafe level 1. Provide proof of registration by the follow up inspection date.
      • Violation Score: 1
  12. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Eggs stored in room temperature - these are eggs used for chinese crepes.
      • Corrective Action(s):
      • - Do not store eggs in room temperature. They should be kept at 4C or below.
      • Violation Score: 5
    • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
      • Observation:
      • - No lighting in the cooking area. Light bulbs are taken out from the ventilation unit.
      • Corrective Action(s):
      • - Install new light bulbs to have the area in adequate brightness.
      • Date to be corrected by: July 24, 2023
      • Violation Score: 1
      • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Tomato sauce stored in opened can.
      • Corrective Action(s):
      • - Transfer the contents to reusable container once the can is opened to prevent leaching.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Cockroaches observed on sticky traps.
      • Corrective Action(s):
      • - Replace the glue traps. Ensure treatment is done for cockroach control. Sanitation can be improved around the pipes underneath sinks, wall/floor junctions etc.
      • Date to be corrected by: July 24, 2023
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation:
      • - Cardboards used as liner.
      • Corrective Action(s):
      • - Do not use cardboards as liners - they cannot be properly cleaned & sanitized. Remove them from the premises.
      • Date to be corrected by: Today
      • Violation Score: 3
      • 310 - Single use containers & utensils are used more than once [s. 20]
      • Observation:
      • - Observed Chilli Oil stored in single use containers. Oils are absorbed in the paper material.
      • Corrective Action(s):
      • - Do not use single use containers to store ingredients. Transfer them to reusable plastic or metal container.
      • Date to be corrected by: Today
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation:
      • - No staff holds valid Foodsafe level 1 certificate.
      • Corrective Action(s):
      • - Ensure at least one staff has foodsafe training during operational hours. If this violation is observed again in the future, staff will be asked to take Foodsafe course.
      • Violation Score: 1
  13. Follow-Up Inspection

    0 infractions

  14. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): - Liquid hand soap at the main handwash station appear black.
      • - No paper towel dispenser at the front handwash station by the Chinese crepe station.
      • Corrective Action(s): - Operator replaced the black hand soap with new liquid hand soap.
      • - Install paper towel dispenser or paper towel holder at the front handwash station.
      • Violation Score: 5
    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Operating Permit not posted in visible area.
      • Corrective Action(s): Post the Operating Permit with a valid decal on the wall that is easily visible by customers.
      • Violation Score: 1
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The undercounter cooler in front of the wok station measured 11C at the time of the inspection.
      • Corrective Action(s): Fix the cooler prior to the follow up inspection. The cooler must measure < or = 4C. Do not store any perishable food items in the meantime.
      • Violation Score: 9
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: A deep fryer stored at the front of the store. Staff stated that they were fryer crackers for the Chinese crepe.
      • Corrective Action(s): Immediately remove the deep fryer. Open fryer can not be used without proper ventilation hood and fire suppressing system. This is a fire hazard.
      • Violation Score: 5
  15. Routine Inspection

    2 infractions

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Staff was cooling two containers of cooked foods in cold water. Containers were deep, covered, and filled to the top with food. Per staff, cold water bath is changed frequently. No stirring of the food occurs.
      • Corrective Action(s): Foods must be cooled quickly from 60C to 20C within 2 hours, then 20C to 4C within 4 hours.
      • -A cold water bath is not able to quickly cool the internal temperature of food in a deep container.
      • -Discussed cooling methods with staff: ice water baths, shallow trays, portioning foods into smaller containers, stirring frequently.
      • -Date to be corrected by: immediately
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Small mixer equipment used to mix meat for dumplings had grease, debris, and food build-up.
      • Corrective Action(s): Clean and sanitize equipment. Ensure equipment is cleaned after each use.
      • -Date to be corrected by: immediately
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): 1) Open container of food (crackers used for pancake filling) stored next to handsink in front area. Water can splash and contaminate food.
      • -Staff covered container of food with a lid. Ensure foods are covered to protect from contamination.
      • 2) Cilantro soaking in bowl of water found in the mop sink.
      • -Staff removed bowl from mop sink. Do not store or prep foods in the mop sink. The mop sink is only used for wastewater disposal.
      • Corrective Action(s):
      • Violation Score: 3
  16. Follow-Up Inspection

    0 infractions

  17. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • flour mixture stored in the front 1-door clear cooler was at 12.5 deg.C internal temperature, meat sausage was at 8 deg.C internal temperature. The 1-door clear cooler is maintained at 8 deg.C. operator didn't have a temperature log record for refrigeration units.
      • Corrective action: Discard all potentially hazardous food from the cooler. Do not store in any new potentially hazardous food in the malfunctioning cooler until it's fixed.
      • Corrective Action(s):
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION):
      • Hand sink in the back was blocked by a plastic bucket, liquid handsoap was visibly dirty when pumped out from the dispenser.
      • Corrective action: Remove the plastic bucket from the handsink. Replace or sanitize the soiled liquid hand soap dispenser. Ensure the hand sink is being used for hand washing frequently
      • Corrective Action(s):
      • Violation Score: 5
    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation (CORRECTED DURING INSPECTION):
      • Permit was not being posted in a prominent place in the premise.
      • Corrective action: Post the permit in a prominent location in the premise so customers can see it.
      • Corrective Action(s):
      • Violation Score: 1
      • 209 - Food not protected from contamination [s. 12(a)]
      • Observation:
      • 1) Raw chicken was being placed next to fresh produce
      • 2) Raw chicken was place in the large chest cooler without any protective package.
      • 3) Food items in coolers are unlidded multiple
      • Corrective action:
      • 1) Do not place raw meat or poultry next to fresh produce
      • 2) Keep raw chicken wrapped when being stored in freezers.
      • 3) Cover all the containers to protect food from any contamination.
      • Corrective Action(s):
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • 1-door clear prep cooler in the front was maintained at 8 deg.C.
      • Corrective action: Repair or lower the temperature setting of the cooler to allow it maintained at 4 deg.C or below.
      • Date To Be Corrected By: 2021/Aug/9
      • Corrective Action(s):
      • Violation Score: 3
  18. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): A batch of beef were left out at room temperature beside the stove. Temperature of the beef was @ 20-21oC
      • The opertor stated the beef were defrosted then put beside the stove for further cooking.
      • Corrective Action(s): Discarded during inspection.
      • Ensure to cook immediately once the food is defrosted. Do not leave out defrosted food at room temperature for a long period of time.
      • Violation Score: 15
  19. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): -Noted soy sauce marinated eggs in the rice cooker.
      • The contents were being hot held @ 45 deg. C < and/or = 2 hours.
      • Asked the operator to reheat over 74 deg. C then hot hold property at 60 deg. C or above.
      • Corrective Action(s):
      • Violation Score:
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): -Bleach water containers had 0 ppm chlorine.
      • Ensure to prepare fresh bleach water daily to achieve 100 ppm Cl. New solution was prepared during inspection.
      • Corrective Action(s):
      • Violation Score:
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: -Noted a broken cabinet door behind the main stove.
      • Replace the broken cabinet door.
      • Date To Be Corrected By: 1 week.
      • Corrective Action(s):
  20. Routine Inspection

    0 infractions

  21. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Dirty and clean utensils were stored in the same container. Do not store dirty & clean tools together.
      • Corrective Action(s): Wash & sanitize the utensils again in the container.
      • Correction date: today.
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The undercounter cooler by the stove was holding foods @ 10 deg. C. No perishable foods were in the unit. The cooler must be operating to hold temperature <=4 deg. C.
      • Corrective Action(s): Contact a technician to repair the unit @ <=4 deg. C
      • Do not store any perishable food items until repaired and reinspection is made by health officer.
      • Correction date: today