Rustic River Resort - Waterpark Pool
80010 Township Road 41-4 Clearwater County AB T0M 0C0 · Aquatic Facility
Inspection summary
Rustic River Resort - Waterpark Pool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since August 2, 2024. The most recent inspection, on July 3, 2026, recorded 3 infractions.
None of the 8 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 15 times across 8 separate inspections, most recently on July 3, 2026. For example:
Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Monitoring Inspection
3 infractions
- 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
- All of filters were provided with broken pressure gauges. The gauges are important to determine when a backwash is needed. Ensure pressure gauges on all filters are functioning properly. At the time of inspection six (6) pumps were running. The latest engineers report indicates that a maximum of 4 pumps should be running at any time to not exceed the maximum flow capacity of the header. 2 pumps were turned off right away.With the 4 pumps running the flow rate was 575 gpm. or 138, 000 gallons in 4 hours or 522, 386 litres in 4 hours, which still well exceeds the require 315, 000 l to achieve the 4 hour turnover. Ensure that the engineers requirements are complied with and a maximum of 4 pumps are in use at any time. The skimmer boxes have been built and tested. It was conveyed to me that there were issues conforming the shape of the skimmer boxes to the side of the pool to ensure no entrapments were created. Skimmer boxes were not present at the time of inspection and the historic main drain/skimmer configuration was present. Operator is currently working on an alternative plan. We require that the operator continue to update Garth Gosselin on prototypes or proposed solutions.Note that approval to operate would be conditional until the end of this operating season with the expectation that an approved prototype is installed before the 2027 operating season. Ensure you submit updated design drawings, signed by an engineer and submitted to this office for review and approval prior to commencing work.The recirculation system serving the slides utilizes similar main drains to the main pool to provide the water needed for the slides. This system is not presently provided with a flow meter and therefore it is not possible to determine if the maximum flow rates for the main drains are being exceeded. Action: Install a flow meter on the waterslide recirculation system.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Update: Prototype was not successful, work is ongoing to find another solution. Temporary approval continues for this summer, a proper remedy is required if the operation is to continue in 2027.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Gaps at the top of the slide have been filled with netting, no entrapments were noted. Slide platform surfacing no longer has loose and lifting materials. Uneven surfaces are largely addressed, no significant risk was present at time of inspection. A safety company has been engaged to review the operation and a copy of the safety plan has been shared. Part of the safety plan is to ensure that patrons in excess of 51 kg must slide lying on their back to avoid contact with the bottom. No signage was in place advising partrons in excess of 51 kg of this requirement. Further the slide attendant as well as the pool operator were not aware of this requirement.Action: Ensure that signage, education, or other measures are in place to ensure all aspects of your waterslide safety and compliance package are implemented and enforced.
- 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
- Risk Management Inspection
2 infractions
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Upon discussion, the operator indicated that engineered stamped designs for a box to house the drains+SOFA would be established for approval.**Update: Consultation has been on-going regarding the implementation of plans for a box to house the main drains, skimmers and SOFA with the operator. Engineered stamped plans are required and will be reviewed once completed.Oct 3 UPDATE Boxes have been designed and are being built. The hope is to test the prototype this fall and build more over the winter. While the prototype should be available soon it was noo onsite at time of inspection.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Slides now discharge just above water level making for a safer entry.A slide entry area has been roped off making for safer entry and reduced likelihood of collision. Pool depth is increased by approximately 20 cm. Sliders no longer make contact with the bottom of the slide on entry. An attendant has been present at the top of the slides when in use.Slide flows have been adjusted to control speed. Slide platform has been coated and the trip risk between panels is nearly eliminated. Further coats are being applied in the spring to remove the uneven flooring caused by dents and some product that is liftingAdditional netting has been added at the top of the slides above the handrails and at slide entrances. Much of this is over and above building code. This should help prevent falls. As time goes on ensure the netting remains in good condition and not rotted in the sun and moistureAdditional metal and netting has been added to prevent riders from standing on the slides Action - Ensure max flows are marked on the valve so unfamiliar staff don't accidentally increase flows.Action - Some gaps at the top of the slide still appear to be greater than 4 inches. These could be entrapments and would not meet building code. Check all gaps to ensure none are greater than 4 inches. Of particular risk are those greater than 4 inches adn less than 9 as these could become a head entrapment. There are some triangle shaped openings at the top of the slides that would be entrapments and should be closed off.Action - continue with additional surfacing on the slide platform to eliminate lifting materials, unever surfaces and other potential tripping points.Action - Owner has contracted a safety company to review the operation, please provide a copy of that report as discussed.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Positive TC sample was noted from sample taken May 19th, 2026. Please ensure to shock chlorinate and resample.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Upon discussion, the operator indicated that engineered stamped designs for a box to house the drains+SOFA would be established for approval.**Update: Consultation has been on-going regarding the implementation of plans for a box to house the main drains, skimmers and SOFA with the operator. Engineered stamped plans are required and will be reviewed once completed.Oct 3 UPDATE Boxes have been designed and are being built. The hope is to test the prototype this fall and build more over the winter. While the prototype should be available soon it was noo onsite at time of inspection.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Slides now discharge just above water level making for a safer entry.A slide entry area has been roped off making for safer entry and reduced likelihood of collision. Pool depth is increased by approximately 20 cm. Sliders no longer make contact with the bottom of the slide on entry. An attendant has been present at the top of the slides when in use.Slide flows have been adjusted to control speed. Slide platform has been coated and the trip risk between panels is nearly eliminated. Further coats are being applied in the spring to remove the uneven flooring caused by dents and some product that is liftingAdditional netting has been added at the top of the slides above the handrails and at slide entrances. Much of this is over and above building code. This should help prevent falls. As time goes on ensure the netting remains in good condition and not rotted in the sun and moistureAdditional metal and netting has been added to prevent riders from standing on the slides Action - Ensure max flows are marked on the valve so unfamiliar staff don't accidentally increase flows.Action - Some gaps at the top of the slide still appear to be greater than 4 inches. These could be entrapments and would not meet building code. Check all gaps to ensure none are greater than 4 inches. Of particular risk are those greater than 4 inches adn less than 9 as these could become a head entrapment. There are some triangle shaped openings at the top of the slides that would be entrapments and should be closed off.Action - continue with additional surfacing on the slide platform to eliminate lifting materials, unever surfaces and other potential tripping points.Action - Owner has contracted a safety company to review the operation, please provide a copy of that report as discussed.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
2 infractions
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Upon discussion, the operator indicated that engineered stamped designs for a box to house the drains+SOFA would be established for approval.**Update: Consultation has been on-going regarding the implementation of plans for a box to house the main drains, skimmers and SOFA with the operator. Engineered stamped plans are required and will be reviewed once completed.Oct 3 UPDATE Boxes have been designed and are being built. The hope is to test the prototype this fall and build more over the winter. While the prototype should be available soon it was noo onsite at time of inspection.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- Slides now discharge just above water level making for a safer entry.A slide entry area has been roped off making for safer entry and reduced likelihood of collision. Pool depth is increased by approximately 20 cm. Sliders no longer make contact with the bottom of the slide on entry. An attendant has been present at the top of the slides when in use.Slide flows have been adjusted to control speed. Slide platform has been coated and the trip risk between panels is nearly eliminated. Further coats are being applied in the spring to remove the uneven flooring caused by dents and some product that is liftingAdditional netting has been added at the top of the slides above the handrails and at slide entrances. Much of this is over and above building code. This should help prevent falls. As time goes on ensure the netting remains in good condition and not rotted in the sun and moistureAdditional metal and netting has been added to prevent riders from standing on the slides Action - Ensure max flows are marked on the valve so unfamiliar staff don't accidentally increase flows.Action - Some gaps at the top of the slide still appear to be greater than 4 inches. These could be entrapments and would not meet building code. Check all gaps to ensure none are greater than 4 inches. Of particular risk are those greater than 4 inches adn less than 9 as these could become a head entrapment. There are some triangle shaped openings at the top of the slides that would be entrapments and should be closed off.Action - continue with additional surfacing on the slide platform to eliminate lifting materials, unever surfaces and other potential tripping points.Action - Owner has contracted a safety company to review the operation, please provide a copy of that report as discussed.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Demand Inspection
1 infraction
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Upon discussion, the operator indicated that engineered stamped designs for a box to house the drains+SOFA would be established for approval.**Update: Consultation has been on-going regarding the implementation of plans for a box to house the main drains, skimmers and SOFA with the operator. Engineered stamped plans are required and will be reviewed once completed.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Demand Inspection
1 infraction
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- The main drains are of an upside-down orientation and not installed as per manufactures specifications. The suction outlet fitting assembly (SOFA) is also required to be secured (eg. by mounting in a wall/box or making them fully inaccessible). Upon discussion, the operator indicated that engineered stamped designs for a box to house the drains+SOFA would be established for approval.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Risk Management Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Sample results for sample taken 6-Aug-2024 report: Total Coliforms = Present*** Please close the pool and completed a shock chlorination. Pool can be re-opened once shock complete and pool chemistry is balanced. Resample on 13Aug2024. ***
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- ONGOING: Sample results for sample taken: 6Aug2024 - Heterotrophic Plate Count = 280 cfu/mL 30July2024 - Heterotrophic Plate Count = 320 cfu/mL*** Please close the pool and completed a shock chlorination. Pool can be re-opened once shock complete and pool chemistry is balanced. Resample on 13Aug2024. ***
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Sample results for sample taken 6-Feb-2024 report: Heterotrophic Plate Count = 320 CFU/mL*** Please close the pool and completed a shock chlorination. Pool can be re-opened once shock complete and pool chemistry is balanced. Resample on 6Aug2024. ***
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?