Saigon Maxim
308 - 8338 18 Street SE Calgary AB T2C 4E4 · Food - General
Inspection summary
Saigon Maxim has been inspected 2 times by Alberta Health Services (Environmental Public Health) since March 19, 2025. The most recent inspection, on January 29, 2026, recorded 8 infractions.
None of the 2 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 8 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Pests.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 3 times across 2 separate inspections, most recently on January 29, 2026. For example:
Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 3 times across 2 separate inspections, most recently on January 29, 2026. For example:
Are food temperatures during storage and processing being controlled to maximize food safety?
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on March 19, 2025. For example:
Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 6 times across 2 separate inspections, most recently on January 29, 2026. For example:
Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 3 times on January 29, 2026. For example:
Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
2 inspections
- Monitoring Inspection
8 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- **CORRECTED**1. Front of house:The sanitizer buckets measured 0ppm chlorine. A fresh 100ppm sanitizer was made during the inspection.COMPLETE THE FOLLOWING:1. Ensure the sanitizer concentration is maintained at 100ppm. Check the solution every 2 hours and replace if less than 100ppm, or more often if the water is visibly dirtied.
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- 1. Observed previously used food packaging bags being reused to cover foods in the prep coolers and walk-in cooler. 2. Containers of food were stored under the shelves in the walk-in cooler.3. Observed cardboard being used as a storage surface under the cooking equipment and was greasy. 4. Staff phone and drink stored on prep surface of prep cooler nearest the front kitchen door. 5. Boxes of meat stored on floor in walk-in freezer. 6. Observed cups stored in white dry ingredient bins in the dry storage room. COMPLETE THE FOLLOWING:1. Do not re-use plastic food packaging bags as they are not easy to clean and sanitize. Use saran wrap instead.2. Ensure all food is stored off the ground to protect it from contamination.3. Do not use re-use cardboard for storing items in the kitchen, because it is absorbent and not easy to clean.4. Do not store personal items in the food preparation areas. Designate an area that is separate from food areas for staff to store their items.5. Do not store cups in dry ingredients. Use utensils with handles and ensure the handles are stored upright to protect foods from contamination.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- **CORRECTED**1. Spring rolls left on counter measured 19*C. The spring rolls were discarded during the inspection as they were room temperature.2. Vermicelli noodles were stored in a bucket of water. Ice added during the inspection. 3. Observed 2 buckets of soup broth in the cooking area that were cooling at room temperature and measured 36*C. Staff stated the soup was prepared almost 6 hours prior to the inspection. Soup discarded during the inspection. 4. Front area:Boba was stored at room temperature for more than 2 hours and measured 24*C. Boba discarded during the inspection. COMPLETE THE FOLLOWING:1. Do not store high risk foods at room temperature. They must either be kept cold at 4*C or less, or kept hot above 60*C.2. Food must be cooled in the shortest amount of time as possible to prevent bacteria from growing to high numbers that may cause illness. Foods must be cooled from 60*C to 20*C in under 2 hours, and from 20*C to 4*C in under 4 hours using the following methods:- Ice bath in the food prep sink- Ice wand- Divide into several small portions to increase surface area
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- 1. The cold water tap at the kitchen hand sink was not working. Only hot water was available at this sink. 2. Observed staff washing their hands in the food preparation sink beside the handwash sink.3. No splash guard installed between the handwashing sink and food preparation sink. COMPLETE THE FOLLOWING:1. Repair the cold water tap at the handwash sink, so staff do not scald their hands and are able to wash their hands properly. 2. Do not use the food preparation sink for washing hands. Ensure staff use the designated handwash sink for washing hands. 3. Install a splashguard between the hand sink and prep sink to protect food from contamination.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- **CORRECTED**1. A garbage pail was stored on the floor in front of the handwash station.2. Food was stored on counter around the handwash sink and was obstructing access. Food moved during the inspection.COMPLETE THE FOLLOWING:1. Do not store anything around or in front of the handwash sink, so staff have easy access to the handwashing facilities.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- **OUTSTANDING**1. The grease trap lid was rusted and deteriorated; it was no longer tight fitting.COMPLETE THE FOLLOWING:1. Replace the grease trap lid immediately. No equipment should be rusty.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- **OUTSTANDING**1. A leak was observed at the 2-compartment dishwashing sink faucet. COMPLETE THE FOLLOWING:1. Please repair.
- 23. Is the facility maintained in a clean and sanitary condition?
- **OUTSTANDING**1. Raw wood observed on both left and right sides at the bottom of the wok burner in the kitchen, which is not easily cleanable. 2. There was a buildup of food and grease under the cooking equipment. 3. The hood vent filters above the grill had a buildup of burnt debris. COMPLETE THE FOLLOWING:1. Remove the wood pieces under the wok, OR, paint them so they are smooth, non-absorbent and easy to clean.2. Thoroughly clean the areas noted above. They must be cleaned as often as necessary to maintain them in a visibly clean condition, and to prevent attracting pests into the facility.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Monitoring Inspection
9 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- **Corrected**Wet cleaning cloths were observed on the food counter throughout the kitchen. - Operator removed the cleaning cloth from the counters during inspection. **Ensure cleaning cloths are submerged in sanitizer solution at all times if reusing or discarded after every use.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Prep cooler located in the left corner of the kitchen measured 11*C. - Operator moved the food to the different cooler to prevent bacterial growth. *Please repair the cooler. **High risk food stored in the cooler should be at 4*C or below at all times.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- **Corrected**11 eggs were stored on the prep cooler located in the left corner measured 21*C. - Operator discarded the eggs during inspection. **Ensure high risk food, such as eggs, are stored at 4*C or below at all times to prevent bacterial growth.
- 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
- Low temp chlorine dishwasher measured 50 ppm after multiple cycles. - Operator was instructed to sanitize the dishes in 100 ppm chlorine sanitizer solution in 2-compartment sink after washing and rinsing in the dishwasher. **Please repair the dishwasher.**Ensure that dishes are sanitized manually in a 2-compartment sink until the dishwasher is repaired.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- Update March 19, 2025: A gap was observed at the bottom of the back door. **Please install a weatherstripping to prevent any potential pest entry. The back screen door has large gaps at the top of the door frame.-ensure the screen door is tight fitting so flies can't enter the kitchen.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- **Outstanding**The grease trap lid was rusted and deteriorated; it was no longer tight fitting.Replace the grease trap lid immediately. No equipment should be rusty.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- 1. Hand sink faucet in the back kitchen was loose.**Please repair. 2. A leak was observed at the 2-compartment sink faucet. **Please repair.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- **Corrected**A pink plastic container holding beef in the cabinet cooler in the back kitchen was broken. - Operator discarded the container to prevent contamination as pieces of container can break off and fall into food.
- 23. Is the facility maintained in a clean and sanitary condition?
- 1. Raw wood observed on both left and right sides at the bottom of the wok burner in the kitchen, which is not easily cleanable. **Please remove or paint the wood.2. Cleaning required in the follwoing areas: - Hard-to-reach areas (such as underneath the deep fryer) in the kitchen has a significant grease accumulation. - The ventilation baffle filters on the left side above the cooking grill are visibly dirty. - Two ceiling vents in the cook line have significant dust buildup.**Please clean the above mentioned areas.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
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