THE HILLS FAMILY HAIR CENTER

3848 INNES RD OTTAWA ON K1W 0C8 · Personal Services

2 inspections

1. RequiredJun 12, 2026

   5 infractions

   • Written notice to Ottawa Public Health is required 14 days prior for new operations, additional services, renovations, or construction.
     • Operator must provide written notice at least 14 days before commencing operation.
     • Operator must provide written notice of additional services at least 14 days prior to commencing operation.
     • Operator must provide written notice prior to operating when making changes to current business (e.g., new services, renovations, construction).
     • Online webform available at https://www.ottawapublichealth.ca/en/professionals-and-partners/personal-services-settings.aspx
     • Failure to comply may result in legal action.
   • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
     • Clean and disinfect equipment between each client.
     • Clean reusable equipment with detergent, rinse with clean water, and air dry prior to disinfection.
     • Use a low-level disinfectant on non-critical equipment that only comes into contact with intact skin or hair.
     • Use an intermediate-level disinfectant on non-critical equipment that may come into contact with non-intact skin, but does not include mucous membranes.
     • Use a high-level disinfectant on semi-critical equipment that comes into contact with mucous membranes or non-intact skin but does not penetrate the skin.
     • Use high-level disinfectant at a minimum on semi-critical equipment that holds, manipulates, or contacts critical equipment.
     • Clean and sterilize critical reusable equipment that comes into contact with blood, bodily fluids, or penetrates mucous membranes and/or non-intact skin.
   • All sharps and single-use critical equipment are sterile and discarded immediately after use
     • All sharps and single use critical equipment are from intact sterile packaging that has not been opened, damaged, or compromised in any way.
     • Discard sharps immediately after use.
     • Failure to comply may result in legal action.
   • Sharps are disposed of in an approved sharps container.
     • Dispose of sharps into an approved sharps container immediately after use.
     • Provide sharps containers in accessible locations at every point of use in the service area.
     • Sharps containers must be in compliance with CSA Standards.
     • Seal and replace sharps container when the contents reach the marked fill line, or the container is three-quarters (3/4) full.
     • Dispose of sharps container in accordance with the requirements of the Environmental Protection Act, its regulations, and any other applicable law of Ontario.
     • Failure to comply may result in legal action.
   • Disinfectants are approved and used appropriately.
     • Provide appropriate disinfectant products for use in the setting.
     • Follow contact time and directions for use as specified in the manufacturer's instructions.
     • Disinfectant requires a Drug Identification Number (DIN) or Natural Product Number (NPN) as assigned by Health Canada.
     • 70-90% ethyl or isopropyl alcohol to be used to soak equipment in covered container for at least 10 minutes. Alcohol is single-use and to be discarded following use. Alcohol is not permitted as a surface disinfectant.
     • Bleach solution must be prepared daily.
     • High-level bleach solution (5000ppm): To prepare, mix 125mL bleach and fill water to 1 litre. Soak equipment or apply to clean surfaces for 10 minutes.
     • Intermediate-level bleach solution (1000ppm): To prepare, mix 20mL bleach and fill water to 1 litre. Soak equipment for 10 minutes.
     • Low-level bleach solution (100ppm): To prepare, mix 2mL bleach and fill water to 1 litre. Soak equipment or apply to clean surfaces for 10 minutes.
     • Failure to comply may result in legal action.
2. RequiredApr 14, 2025

   1 infraction

   • Records are kept of accidental exposures to body fluids.