Thé Moon Tea House
212 14 Avenue SE Calgary AB T2G 1Z9 · Food - General
Inspection summary
Thé Moon Tea House has been inspected 6 times by Alberta Health Services (Environmental Public Health) since March 8, 2024. The most recent inspection, on May 7, 2026, recorded 2 infractions.
None of the 6 inspections on record were free of infractions. In the past 12 months there were 4 inspections with 19 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Chemicals and toxic substances.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 8 times across 4 separate inspections, most recently on April 15, 2026. For example:
Are food temperatures during storage and processing being controlled to maximize food safety?
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 7 times across 6 separate inspections, most recently on May 7, 2026. For example:
Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded once on March 8, 2024. For example:
Are chemicals stored and handled in a safe manner?
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on March 8, 2024. For example:
Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 7 times across 6 separate inspections, most recently on May 7, 2026. For example:
Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
6 inspections
- Risk Management Inspection
2 infractions
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- ** Wrong test strips acquired. pH strips cannot measure sanitizer solution. Determine what sanitizer solution is being used and buy the correct test strips.**Still no test strips available onsite.Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- 1. Edges and surface of the vinyl material for counter where the blenders are is in disrepair exposing the absorbent material underneath.- Repair or replace the surface and ensure it is smooth, non-absorbent, and easily cleanable.2. Curtain rod hanger is held up with duct tape.- Remove the tape and secure the hanger with another method so the surface is smooth, non-absorbent, and easily cleanable.3. Ceiling panel missing in back of house prep area. Ceiling panels also in disrepair and missing next to washrooms.- Repair or replace the ceiling panels.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- Monitoring Inspection
6 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- QUAT sanitizer solution was tested at 0ppm.- Solution was remade by operator and retested at 200ppm. - Acquire test strips and ensure staff are verifying concentration during store opening procedures.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- Several sticky fly strips hanging above from the ceiling in the back prep area. Food mixer was being done without a covering at time of inspection.- Remove these to prevent potential contamination from falling flies from sticky fly strips.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- **Still no test strips available onsite.Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
- Back of house hand wash sink was used as storage and access was obstructed.- Ensure back of house hand wash sink is accessible and usable by staff as prep and food handling happens in the back prep room.- Ensure soap and paper towel is provided for that sink.
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- 1. Edges and surface of the vinyl material for counter where the blenders are is in disrepair exposing the absorbent material underneath.- Repair or replace the surface and ensure it is smooth, non-absorbent, and easily cleanable.2. Curtain rod hanger is held up with duct tape.- Remove the tape and secure the hanger with another method so the surface is smooth, non-absorbent, and easily cleanable.3. Ceiling panel missing in back of house prep area. Ceiling panels also in disrepair and missing next to washrooms.- Repair or replace the ceiling panels.
- 23. Is the facility maintained in a clean and sanitary condition?
- **Still needs to be cleanedCurtain that hangs in the doorway into the kitchen needs to be cleaned and sanitized.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Demand Inspection
5 infractions
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Tapioca pearls soaking in syrup was held at room temperature measured at 28 degrees C. Operator stated tapioca pearls are cooked, then soaked in hot water and sugar and kept at room temperature for 4 hours.**Tapioca pearls when cooked become perishable and MUST be held cold either at/or below 4 degrees C or hot at/or above 60 degrees C.**Ensure proper temperature storage and control of tapioca pearls are implemented.*Staff indicated that a Time as a Public Health Control procedure has been submitted by restaurant chain. Procedure has not yet been approved for use, therefore standard temperature controls must be implemented.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- The temperature of the stewing tapioca pearls was measured at 34.6C. Without specific information on the product used, these pearls would need to be considered as potentially hazardous. Adjust or repair hot-holding unit to ensure it is capable of maintaining a temperature of 60C or higher.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Several hot plate surfaces were cracked and damaged, creating surfaces that would be difficult to properly clean as needed. Remove, repair, or replace indicated food handling surfaces.
- 23. Is the facility maintained in a clean and sanitary condition?
- Curtain that hangs in the doorway into the kitchen needs to be cleaned and sanitized.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Demand Inspection
6 infractions
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Tapioca pearls soaking in syrup was held at room temperature measured at 28 degrees C. Operator stated tapioca pearls are cooked, then soaked in hot water and sugar and kept at room temperature for 4 hours.**Tapioca pearls when cooked become perishable and MUST be held cold either at/or below 4 degrees C or hot at/or above 60 degrees C.**Ensure proper temperature storage and control of tapioca pearls are implemented.*Staff indicated that a Time as a Public Health Control procedure has been submitted by restaurant chain. Procedure has not yet been approved for use, therefore standard temperature controls must be implemented.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- The temperature of the stewing tapioca pearls was measured at 34.6C. Without specific information on the product used, these pearls would need to be considered as potentially hazardous. Adjust or repair hot-holding unit to ensure it is capable of maintaining a temperature of 60C or higher.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
- Operating without a valid and subsisting food handling permit from Alberta Health Services.Obtain a valid food handling permit from Alberta Health Services.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Several hot plate surfaces were cracked and damaged, creating surfaces that would be difficult to properly clean as needed. Remove, repair, or replace indicated food handling surfaces.
- 23. Is the facility maintained in a clean and sanitary condition?
- Curtain that hangs in the doorway into the kitchen needs to be cleaned and sanitized.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Risk Management Inspection
5 infractions
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Tapioca pearls soaking in syrup was held at room temperature measured at 28 degrees C. Operator stated tapioca pearls are cooked, then soaked in hot water and sugar and kept at room temperature for 4 hours.**Tapioca pearls when cooked become perishable and MUST be held cold either at/or below 4 degrees C or hot at/or above 60 degrees C.**Ensure proper temperature storage and control of tapioca pearls are implemented.*Staff indicated that a Time as a Public Health Control procedure has been submitted by restaurant chain. Procedure has not yet been approved for use, therefore standard temperature controls must be implemented.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- The temperature of the stewing tapioca pearls was measured at 34.6C. Without specific information on the product used, these pearls would need to be considered as potentially hazardous. Adjust or repair hot-holding unit to ensure it is capable of maintaining a temperature of 60C or higher.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Several hot plate surfaces were cracked and damaged, creating surfaces that would be difficult to properly clean as needed. Remove, repair, or replace indicated food handling surfaces.
- 23. Is the facility maintained in a clean and sanitary condition?
- Curtain that hangs in the doorway into the kitchen needs to be cleaned and sanitized.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Monitoring Inspection
9 infractions
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- A fly strip was observed hung over a food preparation area.Remove fly strip, or move it to an area that would not potentially contaminate food or utensils.
- 09. Are chemicals stored and handled in a safe manner?
- Bottles of sanitizer were not labeled. Label any chemicals being used in this food facility.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Tapioca pearls soaking in syrup was held at room temperature measured at 28 degrees C. Operator stated tapioca pearls are cooked, then soaked in hot water and sugar and kept at room temperature for 4 hours.**Tapioca pearls when cooked become perishable and MUST be held cold either at/or below 4 degrees C or hot at/or above 60 degrees C.**Ensure proper temperature storage and control of tapioca pearls are implemented.*Staff indicated that a Time as a Public Health Control procedure has been submitted by restaurant chain. Procedure has not yet been approved for use, therefore standard temperature controls must be implemented.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- 1) The temperature of the stewing tapioca pearls was measured at 29.3C. Without specific information on the product used, these pearls would need to be considered as potentially hazardous. Adjust or repair hot-holding unit to ensure it is capable of maintaining a temperature of 60C or higher.2) A thermometer for the cooler used to store milk products could not be identified during inspection.Acquire suitable thermometer to confirm the temperature of stored potentially hazardous foods.
- 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
- Test strips for the quats sanitizer onsite were not available for use at the time of inspection. Acquire suitable sanitizer test strips.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- A customer dog was permitted inside the food establishment. Dogs (barring qualified service animals) are not permitted inside facilities where food is prepared.
- 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
- The food handling permit for this facility was not visible from a publicly viewable area.Post food handling permit in a conspicuous place within the food facility.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Several hot plate surfaces were cracked and damaged, creating surfaces that would be difficult to properly clean as needed. Remove, repair, or replace indicated food handling surfaces.
- 23. Is the facility maintained in a clean and sanitary condition?
- Curtain that hangs in the doorway into the kitchen needs to be cleaned and sanitized.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
Nearby inspected facilities
- Cafe 18g
216 14 Avenue SE Calgary AB T2G 1Z9
2 inspections
- Kan You Cake
220 14 Avenue SE Calgary AB T2G 2H8
3 inspections
- Hyoyeding
2810 - 1320 1 Street SE Calgary AB T2G 0G8
1 inspection
- Snowcapz - Events
2110 - 1320 1 Street SE Calgary AB T2G 0G8
2 inspections
- H-Mart - Food Store
1308 1 Street SE Calgary AB T2G 2C3
16 inspections
- Fueling Brains Academy Beltline - Kitchen
500 - 1401 1 Street SE Calgary AB T2G 2J3
4 inspections
- Fueling Brains Academy Beltline - Facility
500 - 1401 1 Street SE Calgary AB T2G 2J3
4 inspections
- Manuel Latruwe
1333 1 Street SE Calgary AB T2G 5L1
2 inspections