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Alexandra Court - Outdoor Swirl Pool

9333 Alexandra Rd, Richmond BC V6X 1C5 · Hot Tub

Inspection summary

Alexandra Court - Outdoor Swirl Pool has been inspected 31 times by Vancouver Coastal Health since September 2, 2016. The most recent inspection, on August 24, 2026, recorded 4 infractions.

13 of 31 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 10 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 41 times across 16 separate inspections, most recently on August 24, 2026. For example: The pool disinfectant is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on August 15, 2017. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 4 times across 4 separate inspections, most recently on August 24, 2026. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 4 separate inspections, most recently on March 24, 2025. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

31 inspections

  1. Routine

    4 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  2. Routine Follow-up

    1 infraction

    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
  3. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  4. Routine Follow-up

    0 infractions

  5. Routine

    6 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  6. Routine

    0 infractions

  7. Routine Follow-up

    0 infractions

  8. Routine

    1 infraction

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  9. Routine

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  10. Routine

    0 infractions

  11. Routine

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
  12. Routine

    0 infractions

  13. Routine Follow-up

    0 infractions

  14. Routine Follow-up

    0 infractions

  15. Routine

    6 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The operator maintains the pool in good repair.
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  16. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
      • Employees are not adequately trained according to the pool safety plan.
  17. Routine Follow-up

    2 infractions

    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
      • Employees are not adequately trained according to the pool safety plan.
  18. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is clean, clear of obstructions, and adequately supplied
      • Planters and/or landscaping in the pool enclosure permits soil runoff to enter the pool deck
  19. Routine Follow-up

    0 infractions

  20. Routine

    0 infractions

  21. Routine Follow-up

    0 infractions

  22. Routine

    2 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  23. Routine Follow-up

    0 infractions

  24. Routine

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  25. Routine Follow-up

    0 infractions

  26. Routine

    4 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • Pool water velocity and recirculation rate is properly maintained
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  27. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The automatic chlorinator cannot produce a reliable chemical residual.
  28. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature ≤ 30°C
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  29. Routine Follow-up

    0 infractions

  30. Routine

    2 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  31. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm

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