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Alpenglow Lodge Spa

4369 Main Street, Whistler BC V8E 1B7 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Alpenglow Lodge Spa has been inspected 35 times by Vancouver Coastal Health since November 20, 2015. The most recent inspection, on September 18, 2026, found no infractions.

13 of 35 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 44 times across 18 separate inspections, most recently on January 29, 2025. For example: The pool disinfectant is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on November 20, 2015. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 6 times across 6 separate inspections, most recently on March 27, 2019. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on May 18, 2016. For example: The water is clear so that the pattern of the main drain is clearly visible

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 6 times across 6 separate inspections, most recently on October 17, 2025. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

35 inspections

  1. Routine

    0 infractions

  2. Routine

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  3. Routine Follow-up

    0 infractions

  4. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool has controlled access
    • The operator maintains the pool in good repair.
  5. Routine Follow-up

    0 infractions

  6. Routine

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  7. Routine

    5 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool pH level is properly maintained
    • The pool has controlled access
    • Daily pool records are adequately maintained and available on site
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  8. Routine Follow-up

    0 infractions

  9. Routine Follow-up

    0 infractions

  10. Routine Follow-up

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  11. Routine

    8 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • The operator maintains the pool in good repair.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  12. Routine

    0 infractions

  13. Routine Follow-up

    0 infractions

  14. Routine

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  15. Routine Follow-up

    0 infractions

  16. Routine

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  17. Routine

    2 infractions

    • The pool has controlled access
    • The pool is clean, clear of obstructions, and adequately supplied
  18. Routine

    1 infraction

    • The pool is kept in good repair by an appropriately trained person.
  19. Request

    0 infractions

  20. Routine Follow-up

    0 infractions

  21. Routine Follow-up

    0 infractions

  22. Routine

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  23. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
  24. Routine

    5 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  25. Routine Follow-up

    1 infraction

    • The pool has controlled access
  26. Routine

    4 infractions

    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  27. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  28. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  29. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  30. Routine

    2 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • Adequate pool supervision and/or safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
  31. Routine

    2 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  32. Routine Follow-up

    0 infractions

  33. Routine Follow-up

    0 infractions

  34. Routine Follow-up

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
  35. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
      • Planters and/or landscaping in the pool enclosure permits soil runoff to enter the pool deck
    • Chemicals are stored in a safe manner and location
      • Organic liquids (such as paint, fuel, motor oil, etc.) not required for pool operation are stored next to pool chemicals

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