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Alpine Village - Whirlpool

SE 9 - 45 - 1 W6 Jasper AB T0E 1E0 · Aquatic Facility

Official record from Alberta →

Inspection summary

Alpine Village - Whirlpool has been inspected 21 times by Alberta Health Services (Environmental Public Health) since July 5, 2024. The most recent inspection, on September 25, 2026, found no infractions.

8 of 21 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 14 times across 12 separate inspections, most recently on September 17, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 7 times across 5 separate inspections, most recently on May 28, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 4 times across 4 separate inspections, most recently on June 26, 2025. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

21 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on September 14, 2026 is reported as unsatisfactory.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected for bacteriological testing on June 15, 2026 is reported as unsatisfactory.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on May 25, 2026 has been reported as unsatisfactory.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Water free available chlorine (FAC) was measured at 1.2 ppm, which is below the minimum required level of 2.0 ppm. - FAC must be maintained at or above 2.0 ppm at all times when ORP is below 700 mV to ensure adequate disinfection of the water. - Operator agreed to close the whirlpool immediately to allow for corrective action.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Pool water CYA was measured at 66 ppm, which exceeds the maximum allowable limit of 50 ppm. CYA must be maintained below 50 ppm, with a recommended level of approximately 20 ppm. Combined chlorine products shall not be used in the chemical dosing system. CYA must be added manually to the pool water and not through the automated chlorine dosing line. Operator agreed to close the whirlpool immediately to allow for corrective action.
  7. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Water free available chlorine (FAC) was measured at 1.2 ppm, which is below the minimum required level of 2.0 ppm. - FAC must be maintained at or above 2.0 ppm at all times when ORP is below 700 mV to ensure adequate disinfection of the water. - Operator agreed to close the whirlpool immediately to allow for corrective action.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Pool water CYA was measured at 66 ppm, which exceeds the maximum allowable limit of 50 ppm. CYA must be maintained below 50 ppm, with a recommended level of approximately 20 ppm. Combined chlorine products shall not be used in the chemical dosing system. CYA must be added manually to the pool water and not through the automated chlorine dosing line. Operator agreed to close the whirlpool immediately to allow for corrective action.
  8. Risk Management Inspection

    0 infractions

  9. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on Sep 22 was rejected due to missing information on the requisition.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Sep 8 was reported unsatisfactory.
  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Sep 8 was reported unsatisfactory.
  11. Risk Management Inspection

    0 infractions

  12. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The chlorine stabilizer (cyanuric acid, CYA) concentration in the hot tub water was measured at greater than 100 ppm, exceeding the acceptable limit.- CYA levels must be maintained below 50 ppm, with a recommended target of less than 20 ppm to ensure effective disinfection. Due to the elevated CYA concentration, the whirlpool was temporarily closed to allow for draining, refilling, and chemical rebalancing of the water.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automatic chemical controller was not working properly. It showed a pH level of 8.4, but manual tests done by both the inspector and the operator showed the pH was actually around 7.4. - The pH probe needs to be calibrated, repaired, or replaced to make sure the controller is working correctly and giving accurate results.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • No CYA (cyanuric acid) testing results were recorded in the maintenance logbook for the week.CYA testing must be done at least once per week, especially after water replacement and rebalancing.
  13. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical controller was found to be not maintained in good working condition. ORP readings are fluctuating between 550 -660 mv during the time of observation.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The reagent for water chlorine testing is expired. - Ensure fresh reagent is ordered and available to the maintenance team. A new test kit has been ordered.
  14. Risk Management Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Two consecutive rejected water samples have been reported.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free available chlorine in the water was tested to be 0.9ppm, lower than 2 ppm, while the ORP is below 700mv. - Operator was directed to close the whirlpool and ensure free chlorine is maintained above 2ppm during operation. It was advised that multiple tests be carried out through the day after the whirlpool is reopened. Operator manually added chlorine solution to the water during inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical controller was found to be not maintained in good working condition. ORP readings are fluctuating between 550 -660 mv during the time of observation.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The reagent for water chlorine testing is expired. - Ensure fresh reagent is ordered and available to the maintenance team.
  15. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free available chlorine in the whirlpool water was tested to be too low, <2 ppm. - The whirlpool was closed immediately after the test. Chlorine was manually added to the whirlpool water. - Ensure FAC is maintained within the required range to ensure adequate disinfection is provided.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated chemical controller was found to be not maintained in good working condition. Specifically: The ORP (Oxidation-Reduction Potential) set point was set too low at 500 mV, which is below recommended levels for effective disinfection. Air bubbles were observed inside the probe chamber, potentially affecting sensor accuracy.During the inspection, the operator adjusted the system and removed the air bubbles. Calibration and validation of the automated chemical controller are still required to ensure accurate and reliable operation.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The valid reagent for water chlorine testing is not available. - Ensure the reagent is available and adequate and proper testing is conducted.
  16. Demand Inspection

    0 infractions

  17. Demand Inspection

    0 infractions

  18. Monitoring Inspection

    1 infraction

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The concentration of free available chlorine in the water is too high, 10 - 15 ppm. And the operator's test kit is not functioning properly since the testing results for chlorine are not accurate.
  19. Risk Management Inspection

    0 infractions

  20. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on July 2 is reported with HPC at a level above 100 CFU/ml, unsatisfactory.
  21. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on July 2 is reported with HPC at a level of 360 CFU/ml, unsatisfactory.
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