BEST WESTERN PLUS - SPA
#730 OLD HESPELER RD, CAMBRIDGE ON N3H 5L8 · Facility
Inspection summary
BEST WESTERN PLUS - SPA has been inspected 9 times by Region of Waterloo Public Health since October 15, 2024. The most recent inspection, on August 12, 2026, recorded 1 infraction.
3 of 9 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 11 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Cleaning and sanitizing.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 4 times across 3 separate inspections, most recently on August 12, 2026. For example:
Total alkalinity is between 60 mg/L (60 ppm) and 180 mg/L (180 ppm)
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded 3 times across 3 separate inspections, most recently on August 12, 2026. For example:
Sufficient supply and storage of chemicals and testing devices
Cleaning and sanitizingHigher risk
Decks, change rooms, showers and shared equipment must be cleaned and disinfected regularly so infections such as athlete's foot and plantar warts are not passed between users.
Recorded once on August 12, 2026. For example:
Sanitizer levels in compliance
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded once on May 21, 2025. For example:
Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
Building, plumbing and upkeepLower risk
Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.
Recorded once on August 12, 2026. For example:
Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
About this data
These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
9 inspections
- Re-inspection
1 infraction
- Total alkalinity is between 60 mg/L (60 ppm) and 180 mg/L (180 ppm)
- Maintain total alkalinity between 60mg/L (60ppm) and 180 mg/L (180 ppm)
- Total alkalinity is between 60 mg/L (60 ppm) and 180 mg/L (180 ppm)
- Compliance Inspection
7 infractions
- Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
- CLOSE SPA
- Sanitizer levels in compliance
- Maintain Free Available Chorine between 5mg/L (5ppm) - 10mg/L (10ppm)
- pH is within range of 7.2 to 7.8
- Maintain pH between 7.2 to 7.8
- Sufficient supply and storage of chemicals and testing devices
- Ensure supply of chemicals are sufficient to operate the pool
- Daily records completed, signed and maintained
- Record reading of the make-up water meter - spa > 4000L
- Make-up water requirements are met (for spas >4000L)
- Accurate and functioning make-up water meter present (spa >4000L)
- Ensure make-up water is added (minimum 15L/bather/day to a maximum of 20% of total spa volume)
- Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
- Compliance Inspection
0 infractions
- Compliance Inspection
2 infractions
- All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
- Ensure all components of the filtration, recirculation system and chemical feeders are maintained in good working condition
- Make-up water requirements are met (for spas >4000L)
- Ensure make-up water meter is read at the end of each operating day
- All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
- Compliance Inspection
1 infraction
- Make-up water requirements are met (for spas >4000L)
- Ensure make-up water meter is read at the end of each operating day
- Make-up water requirements are met (for spas >4000L)
- Compliance Inspection
0 infractions
- Compliance Inspection
2 infractions
- pH is within range of 7.2 to 7.8
- Maintain pH between 7.2 to 7.8
- Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
- Maintain wall surfaces free from hazards or hazardous obstructions
- pH is within range of 7.2 to 7.8
- Compliance Inspection
2 infractions
- Sufficient supply and storage of chemicals and testing devices
- Ensure supply of chemicals are sufficient to operate the pool
- Make-up water requirements are met (for spas >4000L)
- Ensure make-up water meter is read at the end of each operating day
- Sufficient supply and storage of chemicals and testing devices
- Compliance Inspection
0 infractions
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