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Chartwell Balmoral Retirement Community

8 Harbour St W, Collingwood ON L9Y 5R5 · Swimming Pool Class B - Indoor

Official record from Simcoe-Muskoka →

Inspection summary

Chartwell Balmoral Retirement Community has been inspected 8 times by Simcoe Muskoka District Health Unit since November 12, 2024. The most recent inspection, on August 7, 2026, recorded 1 infraction.

3 of 8 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 2 times across 2 separate inspections, most recently on August 7, 2026. For example: pH is within range of 7.2 to 7.8.

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 4 times across 3 separate inspections, most recently on February 25, 2026. For example: Operator conducts manual tests 30 minutes prior to opening and records results.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on February 25, 2025. For example: Cyanuric stabilization is only used outdoors and is not greater than 60 ppm.

About this data

These results come from Simcoe Muskoka District Health Unit, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine

    1 infraction

    • pH is within range of 7.2 to 7.8.
      • Fail to ensure pH value of water maintained in range of 7.2 - 7.8
  2. Routine

    0 infractions

  3. Routine

    2 infractions

    • Operator conducts manual tests 30 minutes prior to opening and records results.
      • Fail to conduct manual tests 30 minutes prior to opening and record results
    • Where an automatic sensing device is used, manual tests are further conducted and recorded at least every 4 hours.
      • Fail to manually check and record requirements at least every four hours during daily use period
  4. Routine

    0 infractions

  5. Routine

    1 infraction

    • Operator conducts manual tests 30 minutes prior to opening and records results.
      • Fail to conduct manual tests 30 minutes prior to opening and record results
  6. Follow-up

    0 infractions

  7. Routine

    2 infractions

    • pH is within range of 7.2 to 7.8.
      • Fail to ensure pH value of water maintained in range of 7.2 - 7.8
    • Cyanuric stabilization is only used outdoors and is not greater than 60 ppm.
      • Fail to ensure no cyanurate stabilization used for indoor pools
  8. Routine

    1 infraction

    • Daily records are kept and signed each operating day.
      • Fail to keep daily record of reading of make-up water meter

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