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Chateau Inn and Suites Bonnyville- Whirlpool

4404 52 Avenue Bonnyville AB T9N 0C3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Chateau Inn and Suites Bonnyville- Whirlpool has been inspected 10 times by Alberta Health Services (Environmental Public Health) since December 13, 2023. The most recent inspection, on May 27, 2026, recorded 3 infractions.

1 of 10 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 8 separate inspections, most recently on May 27, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 7 times across 4 separate inspections, most recently on April 22, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 4 times across 4 separate inspections, most recently on April 21, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on May 27, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover period calculated is 2375 Gallon/100 GPM= 23 min. Increase/adjust the flow rate to allow the turnover to be within 20 minutes.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An updated anti-entrapment plan was not available and has not been developed following recent alterations.Ensure that an updated anti-entrapment plan is created and submitted for review.
    • 18. Have plans for construction, renovations or alteration for the pool been submitted for written approval?
      • Drain covers for the suction outlets were reportedly replaced around November 2025. The circulation pump was replaced around June 2025, and the jet pump was replaced in January 2026. However, alteration plans were not submitted for review prior to completing these changes.Moving forward, ensure that the local Public Health Inspector (PHI) or Alberta Health Services (AHS) Environmental Public Health department is notified of any planned renovations or alterations prior to commencement. Additionally, updated documentation outlining the changes made to the pool system last year must be submitted for review.
  2. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover period calculated is 2375 Gallon/75GPM=31 min. Increase/adjust the flow rate to allow the turnover to be within 20 minutes.Sand was observed in the hot tub basin. Please identify the root cause (aging of sand/ filter backwashing due) and take corrective actions.
  3. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was not measured in number (too low/undetected).Action required:Please adjust pH between 6.8 to 7.6
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover period calculated is 2375 Gallon/75GPM=31 min. Increase/adjust the flow rate to allow the turnover to be within 20 minutes.Sand was observed in the hot tub basin. Please identify the root cause (aging of sand/ filter backwashing due) and take corrective actions.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock was not visible from the hot tub. Ensure that the clock is visible to patrons using the hot tub.
  4. Monitoring Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH measured was 6.7Action required:Please adjust pH between 6.8 to 7.6
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured 56 ppm.Action required:Please adjust total alkalinity between 60-180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover period calculated is 2375 Gallon/75GPM=31 min. Increase/adjust the flow rate to allow the turnover to be within 20 minutes.Sand was observed in the hot tub basin. Please identify the root cause (aging of sand/ filter backwashing due) and take corrective actions.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock was not visible from the hot tub. Ensure that the clock is visible to patrons using the hot tub.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The scum baskets were observed to have dirt, debris, scum build up and hair.Please clean the scum baskets regularly.
  5. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Water temperature= 41 C. Please maintain the water temperature no more than 40 C.2. Rusty outlets. Please repair or replace the rusty outlets.3. Plastic cups on skimmers. Please clean the skimmers.
  6. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool volume is 2375gal (9 m3). The turnover = 2375/95= 25min. Please increase the flow rate to 120GPM to allow the turnover to be within 20min.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Water temperature= 41 C. Please maintain the water temperature no more than 40 C.2. Rusty outlets. Please repair or replace the rusty outlets.3. Plastic cups on skimmers. Please clean the skimmers.
  7. Risk Management Inspection

    0 infractions

  8. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH=6.5
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • AL=26
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool volume is 2375gal (9 m3). The turn over = 2375/100=23.75 min. Please increase the flow rate to 120GPM to allow the turn over to be within 20min.
  9. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH=6.5
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • AL=35
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool volume is 2375gal (9 m3). The turn over = 2375/100=23.75 min. Please increase the flow rate to 120GPM to allow the turn over to be within 20min.
  10. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool volume is 2375gal (9 m3). The turn over = 2375/100=23.75 min. Please increase the flow rate to 120GPM to allow the turn over to be within 20min.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The whirlpool basin floor is in disrepair with paint chipping away.
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