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CITE PARKWAY

380 LEBOUTILLER AVE OTTAWA ON K1K 3W3 · Personal Services

Official record from Ottawa →

Inspection summary

CITE PARKWAY has been inspected 2 times by Ottawa Public Health since February 3, 2026. The most recent inspection, on April 9, 2026, recorded 6 infractions.

None of the 2 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 10 infractions recorded. The higher-risk findings here relate to: Hand hygiene and infection control and Food source, labelling and allergens.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Hand hygiene and infection controlHigher risk

    Infection control is the core of a personal service inspection. Inspectors check that operators clean their hands and change gloves between clients, that a stocked hand sink is available, and that anything that breaks the skin is handled so blood-borne infections such as hepatitis B, hepatitis C and HIV cannot pass from one client to the next.

    Recorded 2 times across 2 separate inspections, most recently on April 9, 2026. For example: Every person who provides a personal service follows good personal hygiene.

  • Food source, labelling and allergensHigher risk

    Products used on clients must come from approved sources, stay in their original labelled containers and be thrown out when they are expired or contaminated. Unlabelled products make it impossible to know what a client is being exposed to.

    Recorded once on April 9, 2026. For example: All single-use equipment is discarded immediately after use.

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 4 times across 2 separate inspections, most recently on April 9, 2026. For example: All equipment is clean and in good repair.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded once on April 9, 2026. For example: Every operator shall keep records as required.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on April 9, 2026. For example: Disinfectants are approved and used appropriately.

About this data

These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

2 inspections

  1. Follow-up

    6 infractions

    • All equipment is clean and in good repair.
      • Store equipment in a manner that protects the equipment from contamination.
      • Maintain equipment in a clean and sanitary condition.
      • Maintain equipment in good repair.
      • Failure to comply may result in legal action.
    • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Clean and disinfect equipment between each client.
      • Clean reusable equipment with detergent, rinse with clean water, and air dry prior to disinfection.
      • Use a low-level disinfectant on non-critical equipment that only comes into contact with intact skin or hair.
      • Use an intermediate-level disinfectant on non-critical equipment that may come into contact with non-intact skin, but does not include mucous membranes.
      • Use a high-level disinfectant on semi-critical equipment that comes into contact with mucous membranes or non-intact skin but does not penetrate the skin.
      • Use high-level disinfectant at a minimum on semi-critical equipment that holds, manipulates, or contacts critical equipment.
      • Clean and sterilize critical reusable equipment that comes into contact with blood, bodily fluids, or penetrates mucous membranes and/or non-intact skin.
      • Use a single-use cover or barrier on any equipment that cannot be readily cleaned and disinfected or sterilized, and is not introduced into the body or body cavities. Between each client, remove and discard the single-use cover, then clean and disinfect equipment surfaces with low-level disinfectant.
      • Foot bath (unlined): Clean and use intermediate-level disinfection after each client.
      • Foot bath (lined): Clean and use low-level disinfection at the end of each day. Clean and disinfect immediately with intermediate-level disinfectant if liner tears or other contamination occurs.
      • Foot bath filters or screens are removed, disassembled, cleaned, and disinfected with an intermediate-level disinfectant after each use.
      • Failure to comply may result in legal action.
    • All single-use equipment is discarded immediately after use.
      • Discard single-use equipment immediately after use.
      • Equipment or instruments that cannot withstand cleaning or disinfection must be discarded immediately after use. These products may or may not be identified by the manufacturer with a single-use symbol on product packaging.
      • Failure to comply may result in legal action.
    • Disinfectants are approved and used appropriately.
      • Discard all expired disinfectants. Follow manufacturer's instructions for safe disposal.
      • Follow contact time and directions for use as specified in the manufacturer's instructions.
      • Disinfectant requires a Drug Identification Number (DIN) or Natural Product Number (NPN) as assigned by Health Canada.
      • 70-90% ethyl or isopropyl alcohol to be used to soak equipment in covered container for at least 10 minutes. Alcohol is single-use and to be discarded following use. Alcohol is not permitted as a surface disinfectant.
      • Failure to comply may result in legal action.
    • Every person who provides a personal service follows good personal hygiene.
      • Service provider must practice good personal hygiene.
    • Every operator shall keep records as required.
      • DISINFECTION RECORDS: Facility must maintain the following records for disinfection: (1) name of disinfectant; (2) concentration of the disinfectant; (3) date that the disinfectant was prepared; and (4) date that the disinfectant was discarded
      • ACCIDENTAL EXPOSURES: Facility must maintain the following records for accidental exposures: (1) date of exposure; (2) type of service provided when exposure occurred; (3) part of the body that was exposed to blood or bodily fluids; (4) name and contact information of the person providing the procedure when the exposure occurred; (5) the action taken by the service provider; and (6) the name and contact information of the person who was exposed.
      • Failure to comply may result in legal action.
  2. Required

    4 infractions

    • All equipment is clean and in good repair.
      • Store equipment in a manner that protects the equipment from contamination.
      • Maintain equipment in a clean and sanitary condition.
    • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Clean and disinfect equipment between each client.
      • Clean reusable equipment with detergent, rinse with clean water, and air dry prior to disinfection.
      • Use a high-level disinfectant on semi-critical equipment that comes into contact with mucous membranes or non-intact skin but does not penetrate the skin.
      • Use high-level disinfectant at a minimum on semi-critical equipment that holds, manipulates, or contacts critical equipment.
      • Foot bath (unlined): Clean and use intermediate-level disinfection after each client.
      • Foot bath filters or screens are removed, disassembled, cleaned, and disinfected with an intermediate-level disinfectant after each use.
      • Failure to comply may result in legal action.
    • Disinfectants are approved and used appropriately.
      • Discard all expired disinfectants. Follow manufacturer's instructions for safe disposal.
      • Follow contact time and directions for use as specified in the manufacturer's instructions.
      • High-level bleach solution (5000ppm): To prepare, mix 125mL bleach and fill water to 1 litre. Soak equipment or apply to clean surfaces for 10 minutes.
      • Intermediate-level bleach solution (1000ppm): To prepare, mix 20mL bleach and fill water to 1 litre. Soak equipment for 10 minutes.
      • Failure to comply may result in legal action.
    • Every person who provides a personal service performs proper hand hygiene.
      • Conduct hand hygiene before and after providing a service, between tasks, or as often as necessary to prevent disease transmission.
      • Conduct hand hygiene before putting on gloves, and after gloves have been removed. Change gloves between tasks or as often as necessary to prevent disease transmission.
      • Wash hands with soap and water for 15-20 seconds when visibly soiled.

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