City Gate II - Indoor Whirlpool
1159 Main St, Vancouver BC V6A 4B6 · Hot Tub
Inspection summary
City Gate II - Indoor Whirlpool has been inspected 29 times by Vancouver Coastal Health since January 12, 2016. The most recent inspection, on August 18, 2026, recorded 2 infractions.
4 of 29 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 78 times across 24 separate inspections, most recently on August 18, 2026. For example:
The pool pH level is properly maintained
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded 2 times across 2 separate inspections, most recently on February 24, 2022. For example:
Chemicals are stored in a safe manner and location
Equipment and utensilsLower risk
Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.
Recorded 7 times across 7 separate inspections, most recently on August 19, 2025. For example:
Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
Building, plumbing and upkeepLower risk
Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.
Recorded 4 times across 4 separate inspections, most recently on February 27, 2026. For example:
Construction or alterations have occurred with a valid construction permit or waiver.
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded 3 times across 3 separate inspections, most recently on July 8, 2019. For example:
The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
29 inspections
- Routine
2 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The operator maintains the pool in good repair.
- Hot water provided in pool facilities is more than 49°C
- The pool pH level is properly maintained
- Routine
4 infractions
- Construction or alterations have occurred with a valid construction permit or waiver.
- Construction or alteration of the pool has occurred without a permit or approved plans.
- The pool alkalinity is properly maintained
- Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
- The operator maintains the pool in good repair.
- Hot water provided in pool facilities is more than 49°C
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Construction or alterations have occurred with a valid construction permit or waiver.
- Routine Follow-up
2 infractions
- Construction or alterations have occurred with a valid construction permit or waiver.
- Construction or alteration of the pool has occurred without a permit or approved plans.
- The operator maintains the pool in good repair.
- Hot water provided in pool facilities is more than 49°C
- Construction or alterations have occurred with a valid construction permit or waiver.
- Routine Follow-up
0 infractions
- Routine
8 infractions
- Construction or alterations have occurred with a valid construction permit or waiver.
- Construction or alteration of the pool has occurred without a permit or approved plans.
- The pool disinfectant is properly maintained
- Free available chlorine is less than 1.5 ppm at temperature above 30°C.
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- Pool water velocity and recirculation rate is properly maintained
- There is no observable flow of surface water over the skimmers
- The operator maintains the pool in good repair.
- Hot water provided in pool facilities is more than 49°C
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan not readily available to employees.
- Daily pool records are adequately maintained and available on site
- Results of water testing are inadequately recorded.
- Construction or alterations have occurred with a valid construction permit or waiver.
- Routine
0 infractions
- Routine Follow-up
1 infraction
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool water velocity and recirculation rate is properly maintained
- Routine
6 infractions
- The pool is operated in accordance with the terms and conditions of the permit
- Operator does not comply with terms and conditions of permit
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool is kept in good repair by an appropriately trained person.
- Staff have inadequate knowledge or training for pool operation.
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Daily pool records are adequately maintained and available on site
- Results of water testing are inadequately recorded.
- The amount and types of chemicals added to the pool water is inadequately recorded
- Required pool records are not available on request by a health officer
- The pool is operated in accordance with the terms and conditions of the permit
- Routine
1 infraction
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Routine
4 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The operator maintains the pool in good repair.
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan not readily available to employees.
- Daily pool records are adequately maintained and available on site
- Results of water testing are inadequately recorded.
- The pool alkalinity is properly maintained
- Routine Follow-up
3 infractions
- The pool does not present any suction or entrapment hazards to pool patrons
- Installation of stairs/ledges/equipment may present an entrapment hazards.
- Chemicals are stored in a safe manner and location
- Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan not readily available to employees.
- The pool does not present any suction or entrapment hazards to pool patrons
- Routine
1 infraction
- The pool disinfectant is properly maintained
- Free available chlorine is in excess of 10 ppm.
- The pool disinfectant is properly maintained
- Routine
0 infractions
- Routine
3 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Daily pool records are adequately maintained and available on site
- Results of water testing are inadequately recorded.
- The pool alkalinity is properly maintained
- Routine Follow-up
2 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The pool pH level is properly maintained
- Routine Follow-up
1 infraction
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Routine
2 infractions
- Construction or alterations have occurred with a valid construction permit or waiver.
- Construction or alteration of the pool has occurred without a permit or approved plans.
- The pool disinfectant is properly maintained
- Free available chlorine is in excess of 10 ppm.
- Construction or alterations have occurred with a valid construction permit or waiver.
- Routine Follow-up
0 infractions
- Routine
3 infractions
- The Permit to Operate a pool is valid and is posted in a prominent location.
- The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
- Pool rules are posted prominently within the pool enclosure
- Safety rules sign missing, incomplete, or not clearly visible to the public
- Routine
3 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan not readily available to employees.
- The pool pH level is properly maintained
- Routine
4 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
- Clock prominently displaying the time is not present or in clear view
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- The pool alkalinity is properly maintained
- Routine
3 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- The pool pH level is properly maintained
- Routine
8 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
- Pool rules are posted prominently within the pool enclosure
- Safety rules sign missing, incomplete, or not clearly visible to the public
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Floating weir or skimmer basket is missing from the skimmer box.
- Chemicals are stored in a safe manner and location
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- The pool pH level is properly maintained
- Routine Follow-up
4 infractions
- The pool combined chlorine level is properly maintained
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Drinking water is reasonably accessible by pool patrons
- Routine
5 infractions
- The pool pH level is properly maintained
- The pool combined chlorine level is properly maintained
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- Routine
5 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Skimmer does not adequately draw surface water from the pool.
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- The pool combined chlorine level is properly maintained
- Routine
7 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool water velocity and recirculation rate is properly maintained
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- Daily pool records are adequately maintained and available on site
- Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
- The pool pH level is properly maintained
- Routine
7 infractions
- The pool pH level is properly maintained
- The pool combined chlorine level is properly maintained
- Pool rules are posted prominently within the pool enclosure
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Drinking water is reasonably accessible by pool patrons
- Daily pool records are adequately maintained and available on site
- Routine
5 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Floating weir or skimmer basket is missing from the skimmer box.
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- Daily pool records are adequately maintained and available on site
- Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
- The pool alkalinity is properly maintained
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