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City Place - Spa

310 Dundas St, London ON N6B 3R6 · Spa (Indoor)

Official record from Middlesex-London →

Inspection summary

City Place - Spa has been inspected 13 times by Middlesex-London Health Unit since December 4, 2023. The most recent inspection, on June 25, 2026, recorded 1 infraction.

5 of 13 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Cleaning, disinfection and sterilization.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 10 times across 5 separate inspections, most recently on December 12, 2025. For example: Manual water testing conducted every two hours during daily use period for spa

  • Cleaning, disinfection and sterilizationHigher risk

    Tools that touch clients, such as clippers, nail files, footbaths and tattoo equipment, must be cleaned and then disinfected or sterilized to the level the risk requires. Inspectors check disinfectant contact times, sterilizer test results and how clean tools are stored. Items that cannot be properly cleaned must be used only once.

    Recorded 4 times across 4 separate inspections, most recently on June 25, 2026. For example: Sanitizer within required range

  • Building, plumbing and upkeepLower risk

    The premises needs a working hand sink, a separate sink for cleaning instruments where required, cleanable surfaces, and good lighting and ventilation. Upkeep problems are usually lower risk on their own, but they make thorough cleaning harder.

    Recorded 2 times across 2 separate inspections, most recently on March 4, 2024. For example: Premises is operated and maintained free from every condition that may be an immediate health hazard

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on September 25, 2025. For example: Emergency telephone is confirmed in operating condition before opening each day

About this data

These results come from Middlesex-London Health Unit, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

13 inspections

  1. Required

    1 infraction

    • Sanitizer within required range
      • Fail to ensure free available chlorine maintained between 5 ppm to 10 ppm
  2. Required

    0 infractions

  3. Required

    2 infractions

    • Sanitizer within required range
      • Fail to ensure free available chlorine maintained between 5 ppm to 10 ppm
    • Manual water testing conducted every two hours during daily use period for spa
      • Fail to manually check and record water clarity at least every two hours during daily use period
  4. Required

    2 infractions

    • Sanitizer within required range
      • Fail to ensure free available chlorine maintained between 5 ppm to 10 ppm
    • Emergency telephone is confirmed in operating condition before opening each day
      • Fail to ensure emergency telephone is confirmed operational before opening each day
  5. Required

    0 infractions

  6. Required

    0 infractions

  7. Required

    0 infractions

  8. Required

    0 infractions

  9. Required

    1 infraction

    • Requirements for steps used for entering and exiting spa are met (if provided)
      • Fail to ensure bands of contrasting colour on side and top of edge on each step
  10. Follow-up

    3 infractions

    • Total alkalinity maintained within required range
      • Fail to ensure total alkalinity maintained between 80 ppm to 120 ppm
    • Public spa equipped with timing device as required
      • Fail to ensure required notice posted at timing device identifying it as timing device with letters at least 25 mm high
    • Requirements for steps used for entering and exiting spa are met (if provided)
      • Fail to ensure a non-slip surface on stair treads
      • Fail to ensure bands of contrasting colour on side and top of edge on each step
  11. Follow-up

    1 infraction

    • Premises is operated and maintained free from every condition that may be an immediate health hazard
  12. Required

    6 infractions

    • All components of the spa are maintained in good working order
      • Fail to maintain all components of the facility in good working order
    • Sanitizer within required range
      • Fail to ensure free available chlorine maintained between 5 ppm to 10 ppm
    • pH within required range
      • Fail to ensure pH maintained between 7.2 and 7.8
    • Public spa equipped with timing device as required
      • Fail to ensure required notice posted at timing device identifying it as timing device with letters at least 25 mm high
    • Requirements for steps used for entering and exiting spa are met (if provided)
      • Fail to ensure a non-slip surface on stair treads
      • Fail to ensure bands of contrasting colour on side and top of edge on each step
    • Premises is operated and maintained free from every condition that may be an immediate health hazard
      • Fail to operate and maintain premises free from every condition that may be an immediate health hazard.
  13. Required

    1 infraction

    • Requirements for steps used for entering and exiting spa are met (if provided)
      • Fail to ensure a non-slip surface on stair treads
      • Fail to ensure bands of contrasting colour on side and top of edge on each step

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