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Crystal Lodge Swimming Pool

4154 Village Green, Whistler BC V8E 1H1 · Pool

Official record from Vancouver Coastal →

Inspection summary

Crystal Lodge Swimming Pool has been inspected 32 times by Vancouver Coastal Health since October 20, 2015. The most recent inspection, on April 1, 2026, found no infractions.

10 of 32 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 26 times across 15 separate inspections, most recently on March 30, 2026. For example: The pool pH level is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on November 20, 2024. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 6 times across 6 separate inspections, most recently on January 4, 2023. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 5 times across 5 separate inspections, most recently on March 31, 2026. For example: The water is clear so that the pattern of the main drain is clearly visible

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

32 inspections

  1. Routine Follow-up

    0 infractions

  2. Routine Follow-up

    1 infraction

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
  3. Routine

    2 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  4. Routine

    2 infractions

    • Chemicals are stored in a safe manner and location
    • The pool is clean, clear of obstructions, and adequately supplied
  5. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
  6. Routine Follow-up

    1 infraction

    • The operator maintains the pool in good repair.
  7. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Skimmer does not adequately draw surface water from the pool.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  8. Routine Follow-up

    0 infractions

  9. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Adequate safety equipment is provided
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
  10. Routine Follow-up

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  11. Routine

    3 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  12. Routine Follow-up

    1 infraction

    • The operator maintains the pool in good repair.
  13. Routine Follow-up

    2 infractions

    • The pool disinfectant is properly maintained
    • The operator maintains the pool in good repair.
  14. Request

    0 infractions

  15. Routine

    3 infractions

    • The operator maintains the pool in good repair.
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  16. Routine Follow-up

    0 infractions

  17. Routine

    1 infraction

    • The operator maintains the pool in good repair.
  18. Routine Follow-up

    0 infractions

  19. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 1.0 ppm at temperature ≤ 30°C
  20. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  21. Routine

    0 infractions

  22. Routine

    2 infractions

    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Numerical depth of water in the pool is not clearly marked
  23. Routine

    2 infractions

    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
  24. Routine

    0 infractions

  25. Routine

    0 infractions

  26. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  27. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
  28. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
  29. Routine Follow-up

    0 infractions

  30. Routine Follow-up

    0 infractions

  31. Routine Follow-up

    1 infraction

    • Daily pool records are adequately maintained and available on site
  32. Routine

    3 infractions

    • The pool disinfectant is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site

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