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Fairmont Chateau Whistler Outdoor Hot Tub # 1

4599 Chateau Blvd., Whistler BC V0N 1B4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Fairmont Chateau Whistler Outdoor Hot Tub # 1 has been inspected 24 times by Vancouver Coastal Health since September 25, 2015. The most recent inspection, on September 18, 2025, recorded 5 infractions.

6 of 24 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 28 times across 14 separate inspections, most recently on September 18, 2025. For example: The pool pH level is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 5 times across 5 separate inspections, most recently on September 18, 2025. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 8 times across 8 separate inspections, most recently on September 18, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on November 20, 2024. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 4 separate inspections, most recently on December 21, 2023. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

24 inspections

  1. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  2. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
  3. Routine Follow-up

    0 infractions

  4. Routine Follow-up

    0 infractions

  5. Routine Follow-up

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  6. Routine

    4 infractions

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  7. Routine Follow-up

    1 infraction

    • The pool combined chlorine level is properly maintained
  8. Routine

    1 infraction

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  9. Routine Follow-up

    1 infraction

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
  10. Routine

    1 infraction

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
  11. Routine Follow-up

    1 infraction

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  12. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • The pool does not present any suction or entrapment hazards to pool patrons
  13. Request

    0 infractions

  14. Routine

    0 infractions

  15. Routine

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
  16. Routine

    0 infractions

  17. Routine

    2 infractions

    • The pool is clean, clear of obstructions, and adequately supplied
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  18. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  19. Routine

    5 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  20. Routine

    5 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  21. Routine

    4 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The pool is clean, clear of obstructions, and adequately supplied
      • Soap and/or single-use hand towels are not available in the dispensers.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  22. Routine

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  23. Routine Follow-up

    0 infractions

  24. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C

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