Skip to content
Loading map…

Four Seasons Residence Whistler - Upper Spa

4591 Blackcomb Way, Whistler BC V0N 1B4 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Four Seasons Residence Whistler - Upper Spa has been inspected 22 times by Vancouver Coastal Health since September 21, 2015. The most recent inspection, on July 29, 2025, recorded 2 infractions.

8 of 22 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 21 times across 12 separate inspections, most recently on July 29, 2025. For example: The pool alkalinity is properly maintained

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on May 26, 2017. For example: The pool water temperature is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on September 21, 2015. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 6 times across 6 separate inspections, most recently on September 17, 2024. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool water velocity and recirculation rate is properly maintained
  2. Routine Follow-up

    0 infractions

  3. Routine

    3 infractions

    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Floating weir and/or skimmer basket is missing from the skimmer box.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  4. Routine Follow-up

    1 infraction

    • The operator maintains the pool in good repair.
  5. Routine

    4 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  6. Routine

    0 infractions

  7. Routine Follow-up

    0 infractions

  8. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
  9. Routine Follow-up

    0 infractions

  10. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  11. Request

    0 infractions

  12. Routine

    0 infractions

  13. Routine

    1 infraction

    • The pool disinfectant is properly maintained
  14. Routine

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
  15. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  16. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  17. Routine

    3 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
  18. Routine

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  19. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  20. Routine

    0 infractions

  21. Routine Follow-up

    0 infractions

  22. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Liquid acid and liquid chlorine containers stored in the same room are not adequately protected from each other through proper barriers.

Nearby inspected facilities

Own this business? Add a badge to your website