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Glacier's Reach Spa

4388 Northlands Blvd, Whistler BC V8E 1C6 · Hot Tub

Inspection summary

Glacier's Reach Spa has been inspected 28 times by Vancouver Coastal Health since October 15, 2015. The most recent inspection, on June 4, 2026, recorded 1 infraction.

10 of 28 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 26 times across 15 separate inspections, most recently on July 12, 2024. For example: Daily pool records are adequately maintained and available on site

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 9 times across 9 separate inspections, most recently on June 4, 2026. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on November 28, 2023. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on September 23, 2019. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

28 inspections

  1. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • A ground fault interrupter is not functional on the underwater light circuits
  2. Routine Follow-up

    0 infractions

  3. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  4. Routine

    0 infractions

  5. Routine

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  6. Routine

    2 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
  7. Routine Follow-up

    0 infractions

  8. Routine

    3 infractions

    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  9. Routine

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
  10. Routine Follow-up

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Drinking water is reasonably accessible by pool patrons
  11. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public at the entrance
  12. Routine

    1 infraction

    • The pool has controlled access
      • Pool security fencing with a self-closing gate is lacking or inadequate
  13. Routine

    0 infractions

  14. Request

    0 infractions

  15. Routine

    0 infractions

  16. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
  17. Routine

    0 infractions

  18. Routine Follow-up

    0 infractions

  19. Routine

    1 infraction

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  20. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  21. Routine Follow-up

    0 infractions

  22. Routine

    3 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  23. Routine Follow-up

    0 infractions

  24. Routine

    4 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  25. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature > 30°C
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
  26. Routine

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
  27. Routine Follow-up

    3 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
  28. Routine

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.

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