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Highland Trailer Park - Spa

1958 North Shore Drive Lowbanks ON N0A 1K0 · Outdoor

Official record from Haldimand-Norfolk →

Inspection summary

Highland Trailer Park - Spa has been inspected 7 times by Haldimand-Norfolk Health Unit (now Grand Erie Public Health) since May 30, 2025. The most recent inspection, on September 3, 2026, recorded 1 infraction.

2 of 7 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 11 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 5 separate inspections, most recently on September 3, 2026. For example: Total alkalinity maintained between 60-180 ppm (C)

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on July 7, 2026. For example: Daily manual chemical testing requirements are in compliance (NC)

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times on July 7, 2026. For example: Daily records are completed, signed, and maintained (NC)

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on July 7, 2026. For example: Make-up water requirements are met (C)

About this data

These results come from Haldimand-Norfolk Health Unit (now Grand Erie Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Follow-up

    1 infraction

    • Total alkalinity maintained between 60-180 ppm (C)
      • Ensure alkalinity of spa water is maintained within the range of 60-180 ppm
  2. Required

    1 infraction

    • pH maintained within the range of 7.2-7.8 (C)
      • Ensure pH value of spa water is maintained within the range of 7.2-7.8
  3. Follow-up

    1 infraction

    • Free Available Chlorine (FAC) or total bromine is maintained between 5-10 ppm (C)
      • Ensure residual of free available chlorine (FAC) or total bromine of spa water is maintained between 5-10 ppm
  4. Follow-up

    1 infraction

    • Free Available Chlorine (FAC) or total bromine is maintained between 5-10 ppm (C)
      • Ensure residual of free available chlorine (FAC) or total bromine of spa water is maintained between 5-10 ppm
  5. Required

    7 infractions

    • pH maintained within the range of 7.2-7.8 (C)
      • Ensure pH value of spa water is maintained within the range of 7.2-7.8
      • Closure Required
    • Free Available Chlorine (FAC) or total bromine is maintained between 5-10 ppm (C)
      • Ensure residual of free available chlorine (FAC) or total bromine of spa water is maintained between 5-10 ppm
      • Closure Required
    • Make-up water requirements are met (C)
      • Ensure the spa is drained to waste and the total volume of the public spa is refilled in accordance with the prescribed formula in Ontario Regulation 565 (Public Pools), for a spa with a volume that is 4,000 litres or less
    • Other public spa signage requirements are met (C)
      • Provide the correct wording "IN THE EVENT OF AN EMERGENCY PUSH EMERGENCY STOP BUTTON AND USE EMERGENCY PHONE. AUDIBLE AND VISUAL SIGNAL WILL ACTIVATE."
    • Daily manual chemical testing requirements are in compliance (NC)
      • Manually check requirements at least every two hours during daily use period where spa does not have an automatic sensing device
    • Daily records are completed, signed, and maintained (NC)
      • Complete records daily
      • Record estimated number of bathers admitted to spa each operating day
      • Record all chemical tests conducted as required
    • Other records are completed, signed and maintained (NC)
      • Ensure water, gravity and suction outlet covers are inspected at least once every 30 operating days
      • Ensure ground fault detector test-buttons are tested either monthly, or according to the manufacturer's instructions, whichever is more frequent
      • Ensure the vacuum release mechanisms are tested, inspected and recorded at least once every 30 operating days
  6. Required

    0 infractions

  7. Required

    0 infractions

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