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Hilton Garden Inn

500 Beck Cres, Ajax ON L1Z 1C9 · Spa

Official record from Durham Region →

Inspection summary

Hilton Garden Inn has been inspected 13 times by Durham Region Health Department since November 14, 2024. The most recent inspection, on July 16, 2026, recorded 1 infraction.

4 of 13 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 15 times across 7 separate inspections, most recently on July 16, 2026. For example: pH is within range of 7.2 to 7.8

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 7 times across 6 separate inspections, most recently on January 20, 2026. For example: Emergency telephone sign posted with complete list of emergency contacts

  • Building, plumbing and upkeepLower risk

    The premises needs a working hand sink, a separate sink for cleaning instruments where required, cleanable surfaces, and good lighting and ventilation. Upkeep problems are usually lower risk on their own, but they make thorough cleaning harder.

    Recorded 5 times across 5 separate inspections, most recently on November 24, 2025. For example: Premises is maintained free from every serious condition that may be a health hazard

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 3 times across 3 separate inspections, most recently on August 11, 2025. For example: Spa, mechanical, and emergency equipment operational and maintained in a safe and sanitary condition

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

13 inspections

  1. Routine

    1 infraction

    • pH is within range of 7.2 to 7.8
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
  2. Routine

    1 infraction

    • Total alkalinity is within range of 60-180 ppm
      • Fail to ensure that total alkalinity is within the range of 60-180 ppm
      • Operator to ensure that the total alkalinity is within the range of 60-180 ppm
  3. Routine

    2 infractions

    • pH is within range of 7.2 to 7.8
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Emergency telephone sign posted with complete list of emergency contacts
      • Fail to post notice identifying the emergency telephone
      • Operator to ensure notice is posted identifying the emergency telephone
  4. Re-Inspection

    0 infractions

  5. Routine

    4 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • pH is within range of 7.2 to 7.8
      • CLOSE SPA
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Other records signed and completed
      • Fail to record test results for emergency stop button at least once every 30 operating days
      • Fail to record test results for vacuum release mechanism at least once every 30 operating days
      • Fail to record water outlet covers inspection (at least once every 30 operating days)
      • Operator to ensure emergency stop button is tested and recorded at least once every 30 operating days
      • Operator to ensure vacuum release mechanism is tested and recorded at least once every 30 operating days
      • Operator to ensure water outlet covers are inspected and recorded (at least once every 30 operating days) along with time of day test was completed
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  6. Re-Inspection

    1 infraction

    • Other records signed and completed
      • Fail to record test results for vacuum release mechanism at least once every 30 operating days
      • Operator to ensure vacuum release mechanism is tested and recorded at least once every 30 operating days
  7. Routine

    2 infractions

    • Spa, mechanical, and emergency equipment operational and maintained in a safe and sanitary condition
      • Fail to ensure spa and its equipment are maintained in proper working order
      • Operator to ensure spa and its equipment are maintained in proper working order
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  8. Re-Inspection

    0 infractions

  9. Routine

    6 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • pH is within range of 7.2 to 7.8
      • CLOSE SPA
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Manual tests conducted at least ½ hour prior to opening: total alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
      • Fail to conduct manual tests of alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity at least ½ hour prior to opening facility
      • Operator to ensure manual tests conducted at least ½ hour prior to opening for alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
    • Other records signed and completed
      • Fail to record test results for emergency stop button at least once every 30 operating days
      • Fail to record test results for vacuum release mechanism at least once every 30 operating days
      • Fail to record water outlet covers inspection (at least once every 30 operating days)
      • Operator to ensure emergency stop button is tested and recorded at least once every 30 operating days
      • Operator to ensure vacuum release mechanism is tested and recorded at least once every 30 operating days
      • Operator to ensure water outlet covers are inspected and recorded (at least once every 30 operating days) along with time of day test was completed
    • Safety equipment available and in good repair
      • Fail to provide one buoyant throwing aid with rope (6 mm in diameter, 1/2 width of spa plus 3 m)
      • Operator to ensure all safety equipment is in good repair
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  10. Re-Inspection

    0 infractions

  11. Routine

    5 infractions

    • Free available chlorine (FAC) or total bromine within range of 5-10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5-10 ppm
      • Operator to ensure FAC or total bromine is within range of 5-10 ppm
    • pH is within range of 7.2 to 7.8
      • CLOSE SPA
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Manual tests conducted at least ½ hour prior to opening: total alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
      • Fail to conduct manual tests of alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity at least ½ hour prior to opening facility
      • Operator to ensure manual tests conducted at least ½ hour prior to opening for alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
    • Other records signed and completed
      • Fail to record test results for vacuum release mechanism at least once every 30 operating days
      • Operator to ensure vacuum release mechanism is tested and recorded at least once every 30 operating days
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard
  12. Re-Inspection

    0 infractions

  13. Routine

    8 infractions

    • Free available chlorine (FAC) or total bromine within range of 5 - 10 ppm
      • CLOSE SPA
      • Fail to maintain FAC or total bromine within range of 5 - 10 ppm
      • Operator to ensure FAC or total bromine is within range of 5 - 10 ppm
    • pH is within range of 7.2 to 7.8
      • CLOSE SPA
      • Fail to maintain pH within the range of 7.2 - 7.8
      • Operator to ensure pH is maintained within the range of 7.2 to 7.8
    • Total alkalinity is within range of 80-120 ppm
      • Fail to ensure that total alkalinity is within the range of 80-120 ppm
      • Operator to ensure that the total alkalinity is within the range of 80-120 ppm
    • Manual tests conducted at least ½ hour prior to opening: total alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
      • Fail to conduct manual tests of alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity at least ½ hour prior to opening facility
      • Operator to ensure manual tests conducted at least ½ hour prior to opening for alkalinity, pH value, free available chlorine, total chlorine or bromine residual and water clarity
    • Daily records completed and signed
      • Fail to record time of day emergency telephone tested
      • Operator to ensure that all records are completed and signed daily as required by the Regulation
    • Other records signed and completed
      • Fail to record test results for vacuum release mechanism at least once every 30 operating days
      • Operator to ensure vacuum release mechanism is tested and recorded at least once every 30 operating days
    • Safety equipment available and in good repair
      • Fail to provide a sufficiently supplied first-aid kit
      • Operator to provide a first-aid kit with contents as prescribed by the Regulation
    • Premises is maintained free from every serious condition that may be a health hazard
      • CLOSE SPA
      • Fail to ensure spa is free from every serious condition that may be a health hazard
      • Operator to ensure spa is free from every serious condition that may be a health hazard

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