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Hilton Whistler Resort Swimming Pool

4050 Whistler Way, Whistler BC V0N 1B4 · Pool

Official record from Vancouver Coastal →

Inspection summary

Hilton Whistler Resort Swimming Pool has been inspected 34 times by Vancouver Coastal Health since June 29, 2015. The most recent inspection, on December 3, 2025, recorded 1 infraction.

9 of 34 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 40 times across 22 separate inspections, most recently on December 19, 2023. For example: The pool pH level is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on November 9, 2022. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 11 times across 9 separate inspections, most recently on July 10, 2023. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 2 times across 2 separate inspections, most recently on December 3, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 4 separate inspections, most recently on December 13, 2023. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

34 inspections

  1. Routine

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  2. Routine Follow-up

    0 infractions

  3. Routine Follow-up

    0 infractions

  4. Routine Follow-up

    0 infractions

  5. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
  6. Routine Follow-up

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  7. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  8. Routine Follow-up

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
  9. Routine

    6 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Adequate safety equipment is provided
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
      • Floating weir and/or skimmer basket is missing from the skimmer box.
    • Daily pool records are adequately maintained and available on site
  10. Routine

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  11. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
    • Chemicals are stored in a safe manner and location
  12. Routine Follow-up

    0 infractions

  13. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Adequate safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
  14. Routine Follow-up

    0 infractions

  15. Routine

    7 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • Chemicals are stored in a safe manner and location
      • Chemical containers are not properly labeled
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  16. Request

    0 infractions

  17. Request

    0 infractions

  18. Routine

    4 infractions

    • Chemicals are stored in a safe manner and location
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  19. Routine

    2 infractions

    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  20. Routine

    3 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Adequate pool supervision and/or safety equipment is provided
  21. Routine

    1 infraction

    • Construction of the pool is in accordance with approved plans and specifications.
  22. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  23. Routine

    1 infraction

    • Construction of the pool is in accordance with approved plans and specifications.
  24. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
      • Hot water provided in pool facilities is ≥ 49°C
      • Floating weir or skimmer basket is missing from the skimmer box.
  25. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
      • Floating weir or skimmer basket is missing from the skimmer box.
  26. Routine Follow-up

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
      • Handrails at steps, ladders and diving boards are not secure
  27. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
      • Handrails at steps, ladders and diving boards are not secure
  28. Routine Follow-up

    0 infractions

  29. Routine Follow-up

    0 infractions

  30. Routine

    3 infractions

    • The pool disinfectant is properly maintained
    • Pool rules are posted prominently within the pool enclosure
    • Adequate pool supervision and/or safety equipment is provided
  31. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool rules are posted prominently within the pool enclosure
  32. Routine Follow-up

    1 infraction

    • Pool rules are posted prominently within the pool enclosure
  33. Routine

    2 infractions

    • Pool rules are posted prominently within the pool enclosure
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  34. Routine

    2 infractions

    • Pool rules are posted prominently within the pool enclosure
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

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