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Hotel 11 - Pool

11 Freeport Crescent NE Calgary AB T3J 0T4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hotel 11 - Pool has been inspected 15 times by Alberta Health Services (Environmental Public Health) since October 18, 2023. The most recent inspection, on May 29, 2026, recorded 2 infractions.

None of the 15 inspections on record were free of infractions. In the past 12 months there were 6 inspections with 15 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 33 times across 15 separate inspections, most recently on May 29, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-131E00028) collected on May 11, 2026, was not processed by the lab as the date/time of sample collection was later than the date/time of receipt.Please submit another water sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  3. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  4. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-041E00809) collected on February 10, 2026, was not processed by the lab as the sample collection was later than the date/time of receipt on the requisition form.Please submit another water sample for the swimming pool.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  5. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample ID 25ES-322E00758The Date/Time of sample collection is LATER than the Date/Time of receipt.Resampling advised.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  7. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 5, 2025, was not tested as there was no identification number present on the bottle.**Please resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  9. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 92 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Minor crack observed on the upper left corner of the drain cover.**Please replace the drain cover immediately.**Perform daily visual checks on the drain cover.
  10. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on May 27, 2025, was not tested as there was no identification number on the bottle.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 112 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
  11. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 04, 2024, had an HPC Count of 750 CFU/mL in the sample.REQUIREMENT: Begin treatment for the swimming pool; Submit a re-sample after you complete necessary treatments and the water chemistry is rebalanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on October 8, 2024, was not processed because it was received more than 24 hours after collection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 112 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
  12. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 04, 2024, had an HPC Count of 750 CFU/mL in the sample.REQUIREMENT: Begin treatment for the swimming pool; Submit a re-sample after you complete necessary treatments and the water chemistry is rebalanced.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 112 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
  13. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 112 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
  14. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on May 07, 2024, had an HPC count of 900 CFU/mL.REQUIREMENT: Begin treatment for the pool. Collect and send a re-sample after you complete necessary treatments, and the water chemistry is balanced. Indicate on the requisition form that the sample is a ‘resample’.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 120 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.
  15. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing concern** The flow rate for the pool is too fast. The current flow of 120 USGPM exceeds the maximum rate of filtration.REQUIREMENT: The maximum rate of filtration for a high-rate sand filter must not be greater than 10 liters per second per square meter (15 US gallons per minute per square foot) for swimming pools.

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