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Hotel Arts - Swimming Pool

119 12 Avenue SW Calgary AB T2R 0G8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hotel Arts - Swimming Pool has been inspected 21 times by Alberta Health Services (Environmental Public Health) since April 29, 2024. The most recent inspection, on August 28, 2026, recorded 1 infraction.

3 of 21 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 20 times across 17 separate inspections, most recently on August 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 4 times across 4 separate inspections, most recently on June 9, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on July 16, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 5 times across 5 separate inspections, most recently on October 28, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on November 12, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

21 inspections

  1. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate 180 gpm was exceeding the maximum flow rate of the sand filters 147 gpm. - Ensure that the flow rate is between 85 gpm and 147 gpm.
  2. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 13, 2026, was not tested because the time of collection was not indicated.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate 180 gpm was exceeding the maximum flow rate of the sand filters 147 gpm. - Ensure that the flow rate is between 85 gpm and 147 gpm.
  3. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate 180 gpm was exceeding the maximum flow rate of the sand filters 147 gpm. - Ensure that the flow rate is between 85 gpm and 147 gpm.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate 180 gpm was exceeding the maximum flow rate of the sand filters 147 gpm. - Ensure that the flow rate is between 85 gpm and 147 gpm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was buildup of scum inside of the skimmers. - Clean the skimmers regularly.
  5. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Oct 17/25 was not processed by the Provincial Laboratory since it was submitted after regular working hours. - Submit a resample. Spoke with Brendan, pool operator.
  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Sept 5/25- has HPC of 270 cfu/ml. - Submit a resample. Spoke with James, pool operator, that the pool was drained and it's being cleaned right now. A resample will be submitted when the pool is filled and balanced.
  7. Monitoring Inspection

    0 infractions

  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (25ES-233E00076) collected on August 20th, 2025, was unsatisfactory as the HPC was tested to be 1250CFU/mL.Please resample the pool immediately.
  9. Risk Management Inspection

    0 infractions

  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • **Unsatisfactory Water Sample Test Results**The water sample collected on July 10, 2025, was unsatisfactory with an HPC of 150 CFU/mL.**Please resample.
  11. Risk Management Inspection

    0 infractions

  12. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The cyanuric acid (CYA) level was tested to be: 80mg/L, 82mg/L, 73mg/L, 70mg/L, 65mg/L, 60mg/L, 59mg/L, 56mg/L. Outdoor pools may use CYA but must keep the level below 50mg/L.The pool operator started draining and refilling the pool with fresh water at the time of the inspection to drop the CYA level.
  13. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity tested at 41 and 48 mg/L.-Maintain alkalinity between 60-180 mg/L
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filtration rate calculated at 20.4 GPM/sqft.-Ensure filtration rate does not exceed specs of the sand filter (20 GPM)
  14. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on March 7th, 2025, was rejected by the lab as a non-urgent sample was received during the weekend without approval (Received March 8th, 2025). Please submit another sample for the swimming pool.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity tested at 41 and 48 mg/L.-Maintain alkalinity between 60-180 mg/L
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filtration rate calculated at 20.4 GPM/sqft.-Ensure filtration rate does not exceed specs of the sand filter (20 GPM)
  15. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity tested at 41 and 48 mg/L.-Maintain alkalinity between 60-180 mg/L
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Filtration rate calculated at 20.4 GPM/sqft.-Ensure filtration rate does not exceed specs of the sand filter (20 GPM)
  16. Monitoring Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken Nov 12, 2024 - HPC >57000 CFU/mL-Resample
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • 1) The flow meter showed 215 GPM. The drain covers, believed to be Hayward WGX1031BLV2 (documentation was missing) are rated for 190 GPM when installed on the floor. -The operator reduced the system flow rate to 180GPM. Please ensure the system flow rate does not exceed the drain cover rating (corrected).2) Drain covers expired July 2024. -Replace drain covers. To acquire the appropriate drain cover, first determine the maximum flow rate of the system and then obtain covers that will exceed that flow rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Floating weir on the right side of the pool (near the bar) is missing. -Replace the equipment or install a ring to ensure contaminants from the pool are being removed effectively.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • 1) Anti-entrapment plan was missing certificate for drain covers, and did not list the model of the covers.-Ensure signed certificate showing installation/expiry date and model number are available in the plan2) Anti-entrapment plan says maximum flow rate of the system is 100 GPM. Flow rate was observed at 215 GPM during inspection.-Pump appears to be SP3015X20A, with a pump curve maximum of about 123 GPM. Operator must investigate why flow meter is showing a number outside of the pump's range, and also reassess maximum flow rate
  17. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample taken Oct 24, 2024 - HPC 200 CFU/mL.-Resample
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Information regarding clarity of the water was not recorded daily. Add a column to the operating records and record an observation about water clarity.
  18. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample taken Oct 3, 2024 - HPC 130 CFU/mL.-Resample
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Information regarding clarity of the water was not recorded daily. Add a column to the operating records and record an observation about water clarity.
  19. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken Aug. 29, 2024 - HPC 120 CFU/mL.-Resample
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Information regarding clarity of the water was not recorded daily. Add a column to the operating records and record an observation about water clarity.
  20. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample taken Jun 12, 2024 - HPC 540 CFU/mL.-Resample
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Information regarding clarity of the water was not recorded daily. Add a column to the operating records and record an observation about water clarity.
  21. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample was not tested as it was submitted on the weekend. The lab does not accept pool water samples on weekends.-Submit water sample at appropriate time, ensure staff are aware of submission times
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Information regarding clarity of the water was not recorded daily. Add a column to the operating records and record an observation about water clarity.

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