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Hyatt Regency Calgary - 18th Floor Whirlpool

700 Centre Street SE Calgary AB T2G 5P6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Hyatt Regency Calgary - 18th Floor Whirlpool has been inspected 5 times by Alberta Health Services (Environmental Public Health) since September 11, 2025. The most recent inspection, on September 29, 2026, recorded 1 infraction.

3 of 5 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 2 times across 2 separate inspections, most recently on September 29, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on September 21, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate for the whirlpool is calculated to above 20 mins. Please adjust your flow rate to at least 62.75 gpm.
  2. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH was measured above 7.6 at the time of inspection. Automated controller pH parameter was calibrated and setpoint adjusted down to pH 7.2. Subsequent test for pH measured at 7.2 and satisfactory.***Corrected during inspection
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. The turnover rate for the whirlpool is calculated to above 20 mins. Please adjust your flow rate to at least 62.75 gpm between the hydrojet pump and the filter pump.2. The pH automated controller reading was significantly different from the manual testing. Please clean you probes and recalibrate the automated controller.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    0 infractions

  5. Initial Inspection

    0 infractions

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