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Hyatt Regency Vancouver - Outdoor Pool

655 Burrard St, Vancouver BC V6C 2R7 · Pool

Official record from Vancouver Coastal →

Inspection summary

Hyatt Regency Vancouver - Outdoor Pool has been inspected 30 times by Vancouver Coastal Health since May 21, 2015. The most recent inspection, on May 15, 2026, recorded 1 infraction.

11 of 30 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 27 times across 17 separate inspections, most recently on May 15, 2026. For example: The pool alkalinity is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on September 14, 2023. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 6 times across 6 separate inspections, most recently on November 4, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 3 times across 3 separate inspections, most recently on January 6, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

30 inspections

  1. Routine

    1 infraction

    • The pool alkalinity is properly maintained
  2. Routine Follow-up

    0 infractions

  3. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  4. Routine Follow-up

    0 infractions

  5. Routine

    5 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
      • A ground fault interrupter is not functional on the underwater light circuits
      • Skimmer does not adequately draw surface water from the pool.
  6. Routine

    2 infractions

    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  7. Routine Follow-up

    2 infractions

    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
  8. Routine

    3 infractions

    • Chemicals are stored in a safe manner and location
      • Opened bags of chemicals are not stored in containers with lids
    • The operator maintains the pool in good repair.
      • Pool aprons, walkways and floors do not slope away from the pool allowing water to accumulate or flow back into the pool.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
  9. Routine Follow-up

    1 infraction

    • The operator maintains the pool in good repair.
      • Pool aprons, walkways and floors do not slope away from the pool allowing water to accumulate or flow back into the pool.
      • Handrails at steps, ladders and diving boards are not secure.
  10. Routine

    2 infractions

    • The operator maintains the pool in good repair.
      • Pool aprons, walkways and floors do not slope away from the pool allowing water to accumulate or flow back into the pool.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  11. Routine Follow-up

    1 infraction

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
  12. Routine

    6 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Chemicals are stored in a safe manner and location
      • Chemical containers are not properly labeled
      • Chemicals are stored directly on the floor.
      • Opened bags of chemicals are not stored in containers with lids
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Skimmer does not adequately draw surface water from the pool.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  13. Routine

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  14. Routine Follow-up

    0 infractions

  15. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  16. Routine Follow-up

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  17. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  18. Routine

    0 infractions

  19. Routine

    0 infractions

  20. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
  21. Routine

    0 infractions

  22. Routine Follow-up

    0 infractions

  23. Routine

    0 infractions

  24. Routine

    0 infractions

  25. Routine

    0 infractions

  26. Routine Follow-up

    1 infraction

    • Pool rules are posted prominently within the pool enclosure
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public
  27. Routine

    1 infraction

    • Pool rules are posted prominently within the pool enclosure
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public
  28. Routine Follow-up

    1 infraction

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
  29. Routine

    3 infractions

    • The pool alkalinity is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
  30. Routine

    0 infractions

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