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ICE 21

160 - 2300 Steeles Avenue West, Concord, ON, L4K 5X6 · Laser Services, PSS - Other Services, Facial Services, Microneedling Services

Official record from York Region →

Inspection summary

ICE 21 has been inspected 3 times by York Region Public Health since December 16, 2025. The most recent inspection, on August 26, 2026, found no infractions.

2 of 3 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 5 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct infection-control risks to clients.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 2 times on August 20, 2026. For example: Health Canada licensed disinfectant is provided

  • Building, plumbing and upkeepLower risk

    The premises needs a working hand sink, a separate sink for cleaning instruments where required, cleanable surfaces, and good lighting and ventilation. Upkeep problems are usually lower risk on their own, but they make thorough cleaning harder.

    Recorded once on August 20, 2026. For example: General housekeeping conditions are satisfactory

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times on August 20, 2026. For example: Notification to public health

About this data

These results come from York Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Complaint Re-inspection

    0 infractions

  2. Complaint Inspection

    5 infractions

    • Notification to public health
      • Fail to provide written notification to public health of the intention to provide additional personal services at least 14 days before providing services
    • General housekeeping conditions are satisfactory
      • Fail to maintain furniture in good repair, easily cleanable, of a smooth and impermeable material and maintained in a sanitary condition
    • Health Canada licensed disinfectant is provided
    • Best Practice: Ensure disinfectants and sterilants are used within their expiry date
    • Proper record keeping and maintenance
      • Fail to keep invasive procedure records
      • Fail to keep accidental exposure records
  3. Compliance Inspection

    0 infractions

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