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Level Furnished Suites - Whirlpool

1335 Howe St, Vancouver BC V6Z 0H1 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Level Furnished Suites - Whirlpool has been inspected 11 times by Vancouver Coastal Health since March 10, 2023. The most recent inspection, on September 2, 2026, recorded 1 infraction.

None of the 11 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 33 times across 10 separate inspections, most recently on September 2, 2026. For example: The pool alkalinity is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on March 10, 2023. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 4 times across 4 separate inspections, most recently on May 23, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on May 23, 2025. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Routine

    1 infraction

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
  2. Routine Follow-up

    2 infractions

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  3. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  4. Routine Follow-up

    3 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The operator maintains the pool in good repair.
  5. Routine

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The operator maintains the pool in good repair.
  6. Routine Follow-up

    2 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
  7. Routine Follow-up

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature above 30°C.
    • The pool alkalinity is properly maintained
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  8. Routine

    7 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  9. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
    • The operator maintains the pool in good repair.
  10. Routine Follow-up

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  11. Routine

    8 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • The pool is clean, clear of obstructions, and adequately supplied
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
    • Drinking water is reasonably accessible by pool patrons

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