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Mount Royal Hotel - North Whirlpool

138 Banff Avenue Banff AB T1L 1A7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Mount Royal Hotel - North Whirlpool has been inspected 11 times by Alberta Health Services (Environmental Public Health) since November 23, 2023. The most recent inspection, on February 23, 2026, recorded 2 infractions.

None of the 11 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 9 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 22 times across 11 separate inspections, most recently on February 23, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 10 times across 10 separate inspections, most recently on February 23, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading approximately 70gpm. Filter can handle 61gpm. Ensure flow is within filtration capability.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  2. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.9/26; Sample positive for TC; treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Oct.21/25; Sample had HPC count of 910cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading approximately 70gpm. Filter can handle 61gpm. Ensure flow is within filtration capability.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  3. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Oct.21/25; Sample had HPC count of 910cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading approximately 70gpm. Filter can handle 61gpm. Ensure flow is within filtration capability.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter reading approximately 70gpm. Filter can handle 61gpm. Ensure flow is within filtration capability.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  5. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 9/25; HPC level 540cfu/ml. Treat and resample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  6. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sept 4/24 Sample positive for total coliforms. Treat to 10ppm chlorine and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 25/24; Sample not tested, no id label on bottle.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 2/24; HPC 1340cfu/ml.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There are a couple rough/damaged areas of deck leading to entry stairs of the pool. Repair areas so they are smooth, do not create risk of physical injury, and are cleanable.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  7. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate is just slightly above (63-65gpm) maximum filter flow rate of 61gpm. To ensure adequate filtration, ensure flow rate stays within range (39 to 61gpm).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  8. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 2/24; HPC 1340cfu/ml.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 25/24; Sample not tested, no id label on bottle.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There are a couple rough/damaged areas of deck leading to entry stairs of the pool. Repair areas so they are smooth, do not create risk of physical injury, and are cleanable.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  9. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 25/24; Sample not tested, no id label on bottle.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There are a couple rough/damaged areas of deck leading to entry stairs of the pool. Repair areas so they are smooth, do not create risk of physical injury, and are cleanable.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  10. Monitoring Inspection

    2 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There are a couple rough/damaged areas of deck leading to entry stairs of the pool. Repair areas so they are smooth, do not create risk of physical injury, and are cleanable.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Contrast colour on steps and benches is wearing off. Repaint/install contrast strips where needed.
  11. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Aug. 14/23 water sample had a plate count of 7880cfu/ml. Treat water to remove contamination.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sep 5/23; Sample not tested received greater than 24hours.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Nov.20/23; HPC 180cfu/ml.

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