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Offline Wellness Spa - Cold Plunge 1

1214 11 Avenue SW Calgary AB T3C 0M4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Offline Wellness Spa - Cold Plunge 1 has been inspected 9 times by Alberta Health Services (Environmental Public Health) since April 21, 2025. The most recent inspection, on July 29, 2026, recorded 1 infraction.

None of the 9 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 8 times across 6 separate inspections, most recently on July 29, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 8 times across 5 separate inspections, most recently on September 18, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.0) and the automated controller (7.6)- Please ensure the automated controller is calibrated and probes cleaned regularly.
  2. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample submitted December 23, 2025, had presence of Total Coliforms. -Treat the pool water, chemically balance and submit resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted December 23, 2025 had 1,070 CFU/mL HPC.-Treat the pool water, chemically balance and submit resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.0) and the automated controller (7.6)- Please ensure the automated controller is calibrated and probes cleaned regularly.
  3. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.0) and the automated controller (7.6)- Please ensure the automated controller is calibrated and probes cleaned regularly.
  4. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be too high: 7.93, 8.01, 7.94. The pH was manually adjusted by the operator to be 7.26, 7.31. Please keep the pH between 6.8 and 7.6.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.94) and the automated controller (7.73)Please make sure the automated controller is calibrated properly
  5. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Unable to test Total Chlorine and Combined Chlorine due to testing interference. Please troubleshoot the interference to be able to achieve accurate results.
  6. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine (FC) was measured to be 0.34ppm. FC must be kept at a concentration of 1.0ppm or above.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH was measured to be 8.26. The pH must be kept between 6.8-7.6 at all times.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 6.32ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
  7. Initial Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be above 4.28ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on April 21st, 2025, was rejected by the lab as there was no identification number on the bottle. Please submit another sample for the cold plunge.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be over 8.4 (Poollab 2.0 has a max testing range of 8.4 and test was reading OR indicating the result was over the testing range). pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 3.70ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on April 21st, 2025, was rejected by the lab as there was no identification number on the bottle. Please submit another sample for the cold plunge.
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