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Offline Wellness Spa - Cold Plunge 3

1214 11 Avenue SW Calgary AB T3C 0M4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Offline Wellness Spa - Cold Plunge 3 has been inspected 13 times by Alberta Health Services (Environmental Public Health) since March 28, 2025. The most recent inspection, on July 29, 2026, recorded 1 infraction.

1 of 13 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 15 times across 5 separate inspections, most recently on May 7, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 10 separate inspections, most recently on July 29, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

13 inspections

  1. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (6.82) and the automated controller (7.7)- Please ensure the automated controller is calibrated and the probes are cleaned regularly.
  2. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample submitted December 23, 2025 had presence of Total Coliforms. -Treat the pool water, chemically balance and submit resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (6.82) and the automated controller (7.7)- Please ensure the automated controller is calibrated and the probes are cleaned regularly.
  3. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (6.82) and the automated controller (7.7)- Please ensure the automated controller is calibrated and the probes are cleaned regularly.
  4. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.58) and the automated controller (7.67)Please make sure the automated controller is calibrated properly.
  5. Initial Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • There was variation in pH readings between the manual test (7.34) and the automated controller (7.6)Please make sure the automated controller is calibrated properly.
  6. Demand Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be 8.24. pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine (FC) level was tested to be 0.68ppm. The FC must be kept at a minimum of 1.00ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was tested to be 32mg/L. The required range for total alkalinity is 60mg/l-180mg/l.
  7. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be over 8.4. The operator's pH test and the automated readings showed the pH low (6.3-6.5)pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 4.01ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was tested to be 28mg/L. The required range for total alkalinity is 60mg/l-180mg/l.
  8. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on April 28th, 2025, came back unsatisfactory as Total Coliforms were present in the sample. Please treat and re-sample cold plunge # 3.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be over 8.4. The operator's pH test and the automated readings showed the pH low (6.3-6.5)pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 4.01ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was tested to be 28mg/L. The required range for total alkalinity is 60mg/l-180mg/l.
  9. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on April 28th, 2025, came back unsatisfactory as Total Coliforms were present in the sample. Please treat and re-sample cold plunge # 3.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be over 8.05. pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 1.79ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was tested to be 31mg/L. The required range for total alkalinity is 60mg/l-180mg/l.
  10. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on April 21st, 2025, was rejected by the lab as there was no identification number on the bottle. Please submit another sample for the cold plunge.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was tested to be over 8.05. pH must be kept between 6.8-7.6 (Recommend 7.2)
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was tested to be 1.79ppm.Please keep combined chlorine levels as low as possible to provide maximum comfort to batters. Dilution of the cold plunges is the recommended method for reducing the combined chlorines.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was tested to be 31mg/L. The required range for total alkalinity is 60mg/l-180mg/l.
  11. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on April 21st, 2025, was rejected by the lab as there was no identification number on the bottle. Please submit another sample for the cold plunge.
  12. Risk Management Inspection

    0 infractions

  13. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on March 25th, 2025, came back unsatisfactory as an HPC count of 400CFU/ml was determined. Please re-sample the cold plunge - 3.
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