Otter Hotel - South Whirlpool
600 Banff Avenue Banff AB T1L 1H8 · Aquatic Facility
Inspection summary
Otter Hotel - South Whirlpool has been inspected 6 times by Alberta Health Services (Environmental Public Health) since March 13, 2025. The most recent inspection, on May 6, 2026, recorded 1 infraction.
3 of 6 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 4 times across 3 separate inspections, most recently on May 6, 2026. For example:
Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
6 inspections
- Monitoring Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Skimmers were all missing floating weirs. - Please install weirs on all the skimmers, ensure flow is maximized through the skimmers.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
0 infractions
- Demand Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday March 31st, 2025, had TC present.- Operators were informed to treat and submit a re-sample.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday March 31st, 2025, had pseudomonas isolated. - Operators were informed to treat and re-sample.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
1 infraction
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample from Monday March 31st, 2025, had TC present.- Operators were informed to treat and submit a re-sample.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Initial Inspection
0 infractions
- Demand Inspection
0 infractions