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Pacific Point Phase II - Indoor Whirlpool

1323 Homer St, Vancouver BC V6B 5T1 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Pacific Point Phase II - Indoor Whirlpool has been inspected 27 times by Vancouver Coastal Health since October 14, 2015. The most recent inspection, on September 16, 2026, recorded 4 infractions.

11 of 27 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 19 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 37 times across 13 separate inspections, most recently on September 16, 2026. For example: The pool pH level is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on July 23, 2018. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 9 times across 9 separate inspections, most recently on September 16, 2026. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on October 14, 2015. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

27 inspections

  1. Routine Follow-up

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool pumps are not working or are in disrepair.
      • Skimmer does not adequately draw surface water from the pool.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  2. Routine

    5 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool pumps are not working or are in disrepair.
      • Skimmer does not adequately draw surface water from the pool.
  3. Routine Follow-up

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  4. Routine

    6 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
  5. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  6. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  7. Routine

    0 infractions

  8. Routine Follow-up

    0 infractions

  9. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  10. Routine Follow-up

    0 infractions

  11. Routine

    2 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  12. Routine

    0 infractions

  13. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  14. Routine

    2 infractions

    • The pool alkalinity is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  15. Routine Follow-up

    0 infractions

  16. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Daily pool records are adequately maintained and available on site
  17. Routine

    0 infractions

  18. Routine

    0 infractions

  19. Routine Follow-up

    0 infractions

  20. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
  21. Routine Follow-up

    0 infractions

  22. Routine

    0 infractions

  23. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
  24. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Handrails at steps, ladders and diving boards are not secure
  25. Routine Follow-up

    0 infractions

  26. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
  27. Routine

    5 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • Pool rules are posted prominently within the pool enclosure
      • Safety rules sign missing, incomplete, or not clearly visible to the public
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.

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