Pan Pacific - Outdoor Whirlpool
999 Canada Pl, Vancouver BC V6C 3B5 · Hot Tub
Inspection summary
Pan Pacific - Outdoor Whirlpool has been inspected 28 times by Vancouver Coastal Health since January 14, 2016. The most recent inspection, on August 18, 2026, recorded 2 infractions.
None of the 28 inspections on record were free of infractions. In the past 12 months there were 5 inspections with 21 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 64 times across 27 separate inspections, most recently on August 18, 2026. For example:
Pool water velocity and recirculation rate is properly maintained
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded once on November 22, 2018. For example:
Chemicals are stored in a safe manner and location
Equipment and utensilsLower risk
Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.
Recorded 5 times across 5 separate inspections, most recently on July 18, 2024. For example:
Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
28 inspections
- Routine
2 infractions
- Pool water velocity and recirculation rate is properly maintained
- The operator maintains the pool in good repair.
- Pool aprons, walkways and floors do not slope away from the pool allowing water to accumulate or flow back into the pool.
- Routine Follow-up
5 infractions
- The pool alkalinity is properly maintained
- Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool rules are posted prominently within the pool enclosure
- “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public at the entrance
- The operator maintains the pool in good repair.
- Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- The pool alkalinity is properly maintained
- Routine Follow-up
3 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is in excess of 10 ppm.
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool alkalinity is properly maintained
- Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
- The pool disinfectant is properly maintained
- Routine Follow-up
5 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is in excess of 10 ppm.
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool rules are posted prominently within the pool enclosure
- “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public at the entrance
- The operator maintains the pool in good repair.
- Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
- The pool disinfectant is properly maintained
- Routine
6 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is less than 1.5 ppm at temperature above 30°C.
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool rules are posted prominently within the pool enclosure
- “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public at the entrance
- The operator maintains the pool in good repair.
- Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
- Drinking water is reasonably accessible by pool patrons
- Drinking water is not reasonably accessible by pool patrons
- The pool disinfectant is properly maintained
- Routine
3 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- The operator maintains the pool in good repair.
- Handrails at steps, ladders and diving boards are not secure.
- The pool combined chlorine level is properly maintained
- Routine Follow-up
1 infraction
- Pool water velocity and recirculation rate is properly maintained
- Routine
3 infractions
- The pool combined chlorine level is properly maintained
- Pool water velocity and recirculation rate is properly maintained
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- Routine Follow-up
2 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- The pool combined chlorine level is properly maintained
- Routine
3 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is less than 1.5 ppm at temperature above 30°C.
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- The pool disinfectant is properly maintained
- Routine Follow-up
1 infraction
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool water velocity and recirculation rate is properly maintained
- Routine
2 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Adequate safety equipment is provided
- The pool alkalinity is properly maintained
- Routine
3 infractions
- The pool combined chlorine level is properly maintained
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool water velocity and recirculation rate is properly maintained
- Routine Follow-up
2 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool alkalinity is properly maintained
- Routine
3 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is less than 1.5 ppm at temperature above 30°C.
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool disinfectant is properly maintained
- Routine Follow-up
1 infraction
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool water velocity and recirculation rate is properly maintained
- Routine
2 infractions
- Pool water velocity and recirculation rate is properly maintained
- The pool water is not being recirculated at the design flow rate.
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- Pool water velocity and recirculation rate is properly maintained
- Routine
1 infraction
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool combined chlorine level is properly maintained
- Routine Follow-up
2 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Floating weir or skimmer basket is missing from the skimmer box.
- The pool combined chlorine level is properly maintained
- Routine
3 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The pool is regularly maintained and kept in good repair by an appropriately trained person
- Floating weir or skimmer basket is missing from the skimmer box.
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- A cross-connection control device is not present on the make-up water line
- The pool alkalinity is properly maintained
- Routine Follow-up
2 infractions
- Pool water velocity and recirculation rate is properly maintained
- The pool does not present any suction or entrapment hazards to pool patrons
- Routine
5 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Pool water velocity and recirculation rate is properly maintained
- The pool water velocity through any drain grate exceeds 46 cm per second.
- The pool does not present any suction or entrapment hazards to pool patrons
- Chemicals are stored in a safe manner and location
- Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
- The pool alkalinity is properly maintained
- Routine
1 infraction
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool combined chlorine level is properly maintained
- Routine
3 infractions
- Construction of the pool is in accordance with approved plans and specifications.
- Construction or alterations has occurred without a construction permit.
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- Construction of the pool is in accordance with approved plans and specifications.
- Routine
2 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool does not present any suction or entrapment hazards to pool patrons
- A main drain cover and/or sump or suction fitting has been changed without authorization.
- The pool combined chlorine level is properly maintained
- Routine
1 infraction
- The pool does not present any suction or entrapment hazards to pool patrons
- Routine
2 infractions
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool does not present any suction or entrapment hazards to pool patrons
- The pool combined chlorine level is properly maintained
- Routine
1 infraction
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
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