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Pan Pacific Village Centre - Lower Spa

4299 Blackcomb Wy, Whistler BC V8E 0X3 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Pan Pacific Village Centre - Lower Spa has been inspected 26 times by Vancouver Coastal Health since February 15, 2016. The most recent inspection, on December 15, 2025, recorded 2 infractions.

1 of 26 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 49 times across 21 separate inspections, most recently on December 15, 2025. For example: The pool pH level is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on June 21, 2017. For example: Chemicals are stored in a safe manner and location

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 3 times across 3 separate inspections, most recently on December 15, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 2 times across 2 separate inspections, most recently on January 23, 2018. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on February 19, 2019. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

26 inspections

  1. Routine

    2 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  2. Routine Follow-up

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  3. Routine

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
  4. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  5. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  6. Routine

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
  7. Routine Follow-up

    1 infraction

    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  8. Routine Follow-up

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  9. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  10. Routine Follow-up

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  11. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  12. Routine Follow-up

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  13. Routine Follow-up

    4 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  14. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
  15. Routine

    0 infractions

  16. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
  17. Routine

    3 infractions

    • The pool pH level is properly maintained
    • The pool has controlled access
    • The operator maintains the pool in good repair.
  18. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
  19. Routine

    4 infractions

    • The pool pH level is properly maintained
    • The pool disinfectant is properly maintained
    • The pool combined chlorine level is properly maintained
    • The pool has controlled access
  20. Routine

    6 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature > 30°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
  21. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
  22. Routine

    3 infractions

    • The pool pH level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  23. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
  24. Routine

    3 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
  25. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
  26. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Pool aprons, walkways and floors do not slope away from the pool allowing water to accumulate or flow back into the pool.

Nearby inspected facilities

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