Points West Resort - Hot Tub
5475 Lakeshore Drive Sylvan Lake AB T4S 1S6 · Aquatic Facility
Inspection summary
Points West Resort - Hot Tub has been inspected 7 times by Alberta Health Services (Environmental Public Health) since August 9, 2024. The most recent inspection, on July 20, 2026, recorded 1 infraction.
1 of 7 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 6 times across 4 separate inspections, most recently on July 16, 2026. For example:
Is the bacteriological quality of the water in this pool satisfactory (Critical)?
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded 4 times across 4 separate inspections, most recently on July 13, 2026. For example:
Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
Permits, records and postingLower risk
Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.
Recorded 3 times across 2 separate inspections, most recently on July 20, 2026. For example:
Are proper testing, monitoring, and other records being properly maintained?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
7 inspections
- Risk Management Inspection
1 infraction
- 16. Are proper testing, monitoring, and other records being properly maintained?
- All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Monitoring Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Resample results are pending.Results from sample collected July 8 had the following results: TC absentHPC <10PA isolated Take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Flow rate was at 70 GPM which exceeds the max rate of filtration of 61 GPM. Operator indicated the flow was being adjusted.
- 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
- Permit could not be located. Operator followed up within an hour to provide photo of permit at the facility.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Results from sample collected July 8 had the following results: TC absentHPC <10PA isolated Take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Not confirmed when entering this report: Temperature not confirmed at time of this inspection. Temperature of water in the hot tub was at 41.7 C below the surface. Outside temperature was 27 with clear skies which may contribute to the rise in water temperature. Operator indicated the temperature would be adjusted.Ensure water temperature doesn't exceed 40 C
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
1 infraction
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Temperature not confirmed at time of this inspection. Temperature of water in the hot tub was at 41.7 C below the surface. Outside temperature was 27 with clear skies which may contribute to the rise in water temperature. Operator indicated the temperature would be adjusted.Ensure water temperature doesn't exceed 40 C
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Sample collected Aug. 20 showed pseudomonas present.Pool was shocked and cleaned after sample had been collected.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Sample collected Aug. 20 showed an HPC count of 310.Pool was shocked and cleaned after sample had been collected.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Temperature not confirmed at time of this inspection. Temperature of water in the hot tub was at 41.7 C below the surface. Outside temperature was 27 with clear skies which may contribute to the rise in water temperature. Operator indicated the temperature would be adjusted.Ensure water temperature doesn't exceed 40 C
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
2 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Flow rate was at 70 GPM and exceeds the 61 GPM for the sand filter. Operator adjusted the flow rate to 61 GPM during inspection.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Temperature of water in the hot tub was at 41.7 C below the surface. Outside temperature was 27 with clear skies which may contribute to the rise in water temperature. Operator indicated the temperature would be adjusted.Ensure water temperature doesn't exceed 40 C
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Initial Inspection
0 infractions