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Points West Resort - Swimming Pool

5475 Lakeshore Drive Sylvan Lake AB T4S 1S6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Points West Resort - Swimming Pool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since July 2, 2024. The most recent inspection, on August 25, 2026, found no infractions.

1 of 12 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 9 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 9 times across 7 separate inspections, most recently on August 14, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on July 31, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 9 times across 8 separate inspections, most recently on August 14, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 4 times across 4 separate inspections, most recently on July 16, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sample collected Aug. 12 showed the presence of total coliforms.Please take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
  3. Risk Management Inspection

    1 infraction

    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
  4. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected July 22 had the following results: Total coliforms absentHPC 1340 CFU/mlSample collected July 14 had the following results: Total coliforms absentHPC 780Please take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
  5. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected July 14 had the following results: Total coliforms absentHPC 780Please take all necessary corrective action to ensure the water is microbiologically safe. Once the water chemistry is balanced, please submit a new microbiological water sample at your earliest convenience.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
  6. Monitoring Inspection

    2 infractions

    • 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
      • Permit could not be located. Operator followed up within an hour to provide photo of permit at the facility.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • All test reagents with the exception of the DPD 1 were past their expiry dates. Operator was able to show newer DPD 3 and pH were available for use. Please provide verification of remaining reagents that are not expired.
  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Results from sample collected Sept. 10 were: TC absentHPC 420.Pool has since closed for the season.
  8. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for the pool was fluctuating constantly making an accurate reading difficult to obtain. Operator adjusted and fluctuation decreased. Please ensure the flow meter is operating properly and accurate readings can be achieved, or the flow meter will need to be repaired or replaced.
  9. Risk Management Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • When filters were turned off the gauges re-set at 5 psi and 2 psi when no pressure was on the system. Have the gauges calibrated or replaced to be accurate.
    • 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
      • No permit observed and operator unable to locate them.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Update: Operator indicated they are changing out the sump/main drain frames and at this time haven't provided information on new covers or a completed anti-entrapment plan. A complete anti-entrapment plan has not been submitted. Operator has also changed drain covers since initial plan was provided. Please provide any outstanding documentation, including a new anti-entrapment plan listing the new covers and related details, documentation on new drain covers and a certificate of compliance with dates of installation.
  10. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Update: Operator indicated they are changing out the sump/main drain frames and at this time haven't provided information on new covers or a completed anti-entrapment plan. A complete anti-entrapment plan has not been submitted. Operator has also changed drain covers since initial plan was provided. Please provide any outstanding documentation, including a new anti-entrapment plan listing the new covers and related details, documentation on new drain covers and a certificate of compliance with dates of installation.
  11. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 8: second sample with elevated HPC of 3480. HPC >57,000 detected in a sample collected June 27. Chemical parameters were not recorded the day of sample collection as pool was closed. FAC in days following the sample were recorded at greater than 2.0 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • When filters were turned off the gauges re-set at 5 psi and 2 psi when no pressure was on the system. Have the gauges calibrated or replaced to be accurate.
    • 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
      • No permit observed and operator unable to locate them.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A complete anti-entrapment plan has not been submitted. Operator has also changed drain covers since initial plan was provided. Please provide any outstanding documentation, including a new anti-entrapment plan listing the new covers and related details, documentation on new drain covers and a certificate of compliance with dates of installation.
  12. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57,000 detected in a sample collected June 27. Chemical parameters were not recorded the day of sample collection as pool was closed. FAC in days following the sample were recorded at greater than 2.0 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • When filters were turned off the gauges re-set at 5 psi and 2 psi when no pressure was on the system. Have the gauges calibrated or replaced to be accurate.
    • 11. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit?
      • No permit observed and operator unable to locate them.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • A complete anti-entrapment plan has not been submitted. Operator has also changed drain covers since initial plan was provided. Please provide any outstanding documentation, including a new anti-entrapment plan listing the new covers and related details, documentation on new drain covers and a certificate of compliance with dates of installation.
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